CIS - chapter 2

the extent to which technology permeates an area

examine the change in market share since implementation

Programs help a company manage all aspects of customer encounters

helps determine what supplies are required for the value chain

Team is a type of organizational structure

............... refers to organizational subunits and the way they relate to each other

formal collection of people and other resources established to accomplish a set of goals

what of the following is a reason for organizational change

constantly seeking ways to improve business processes and add value to products and services

............. examine how profits have increased

hierarchy of decision making flows from strategic management down to operational management and non-management employees

a ................ focuses on planning, policies and procedures regarding the use of corporate data and information

Resources are the inputs

An organization is a system

Project organizational structure is centered on minor products or services

A new IS will cause change

organizations attempt to achieve their goals through

the value chain is useful tool for analyzing where and how this value gets added

Virtual organizational structure is made up of individuals from different geographic locations

a measure of how widely technology is spread throughout an organization