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CIS Exam #3 Flashcards | StudBud
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CIS Exam #3
CIS Exam #3
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Review for Exam 3 #whyaretagsrequired
Flashcards
213 cards
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Practice quiz
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Questions
213
Answers
1
materials management includes the activities that govern the flow of tangible materials like
execution, supplying, procurement, and design
shipping, transport, distribution, and warehousing
transformation, production, and location
production, distribution, and shipping
2
?
supplier relationship management
employee relationship management
customer relationship management
partner relationship management
3
?
account
analysis
finance
accounting
4
?
software customization
software mining
software personalization
software requirements management
5
?
information flow diagram
system flow diagram
process modeling
data flow diagram
6
?
core ERP
core CRM
extened CRM
extended ERP
7
?
analytical ERP
operational ERP
analytical CRM
operational CRM
8
?
help desk
support services
user documentation
user acceptance testing
9
promotes serialization, the ability to track items by using a serial # connected w/RFID tag
RFID production package
RFID number
RFID code
RFID electronic product code
10
?
design phase
development phase
implementation phase
integration phase
11
used to create the digital design and then manufacture the products
materials management
materials-aided design
materials-aided manufacturing
computer-aided design/computer-aided manufacturing (CAD/CAM)
12
?
operational feasibility
legal feasibility
political feasibility
schedule feasibility
13
?
automated software engineering
manual software engineering
computer generated software engineering
computer aided software engineering
14
which of the following is NOT one of the three primary enterprise systems?
supply chain management
customer relationship management
enterprise resource analysis
enterprise resource planning
15
?
customer service
CRM
relationship management
post sales service
16
Which is NOT included in the extended supply chain?
selling chain management
supply chain management
collaborative engineering/collaborative demand planning
Supply chain event management
17
?
supply chain development (SCD)
supply chain management (SCM)
supply chain information (SCI)
supply chain activities (SCA)
18
?
project management system
project management
project manager
project
19
Which of the following is an example of disruptive technology?
Drones/Robotics
RFID
3D Printing
All of the Above
20
what is the correct order?
analyzing, predicting, reporting
predicting, analyzing, reporting
reporting, predicting, analyzing
reporting, analyzing, predicting
21
?
scrum
idea making process
brainstorming
collaboration
22
?
user acceptance process
user acceptance testing
business requirements process
business requirements testing
23
?
finance organizational projects
accounting organizational projects
MIS organizational projects
marketing organizational projects
24
?
design phase
development phase
testing phase
implementation phase
25
?
interopability
integration testing
loose coupling
system transfer
26
?
computer aided software engineering
automatic software engineering
manual engineering
software engineering
27
?
contact management CRM systems
supplier relationship management
opportunity management CRM system
campaign management systems
28
?
human resources ERP components
production and materials management ERP components
sales and marketing ERP components
accounting and finance ERP components
29
?
waterfall methodology
SCRUM methodology
RAD methodology
agile methodology
30
?
event
project
activity
business requirement
31
Which of the following disruptive technology supports procurement?
3D Printing
RFID
Dromes
Robotics
32
?
opportunity
account
customer
lead
33
?
project management
project management system
project manager
project
34
?
project plan
business rrequirements
requirements definition document
project scope
35
?
preventative maintenance
predictive maintenance
maintenance phase
corrective maintenance
36
?
subversion
conversion
data transfer
system transfer
37
?
customer demographics
customer segmentation
customer ranking
customer categorization
38
?
human resources CRM system
sales management CRM system
opportunity management CRM system
contact management CRM system
39
?
reasons to in source
challenges of outsource
reasons to outsource
challenges of in source
40
?
project assignments
project delegation
responsibility matrix
delegation
41
?
predictive dialing
interactive voice response
click to talk
automatic call distribution
42
?
implementation phase
design phase
testing phase
maintenance phase
43
?
fifth generation language
second generation language
first generation language
fourth generation language
44
?
bartering
elogistics
online B2B
eprocurement
45
?
systems testing
integration testing
unit testing
implementation testing
46
?
examples of SCM
example of WDM
examples of ERP
examples of CRM
47
?
project plan
status report
performance reviews
project schedule
48
additive manufacturing that prints objects, capable of transformation and self-assembly
4D manufacturing
4D Printing
materials printing
3D Printing
49
?
mythology
methodology
IP
GAAP
50
?
call scripting system
balanced scorecard
candidate management system
campaign management system
51
?
project objectives
project requirements
project scope
project milestones
52
?
customer segmentation
sales analytics
customer analytics
sales segmentation
53
?
4GL
3GL
5GL
scripting language
54
?
system testing
development testing
alpha testing
beta testing
55
?
off the shelf application
software personalization
software customization
software as a service
56
?
online training
internet training
workshop training
brick and mortar training
57
?
front office
sales service
customer service
back office
58
?
project
service
activity
event
59
?
training
instructor training
workshop training
online training
60
?
phased implementation
pilot implementation
plunge implementation
parallel implementation
61
?
integration
eintegration
data integration
application integration
62
?
logistics
logical supply chain management
procurement
logical view
63
an unmanned aircraft that can fly autonomously, or without a human
unoperated machine
robotics
inoperable robotics
drone
64
decrease buyer power, increase supplier power, increase switching costs, create entry barriers
effective and efficient SDLC systems
effective and efficient SCP systems
effective and efficient EAI systems
effective and efficient SCM systems
65
?
executive sponsors
project stakeholders
project sponsors
executive stakeholders
66
?
candidate relationship systems
campaign relationship systems
employee management systems
customer management system
67
data warehouse and data mining
back office or analytical CRM
middleware CRM technologies
front office or operational CRM
software CRM technologies
68
?
hybrid ERP
core ERP
cloud ERP
extended ERP
69
uses electronic tags and labels to identify objects wirelessly over short distances
electronically transferred data
electronic identification system
radio-frequency identification (RFID)
RFID's electronic product code
70
?
project schedule
project milestone
project requirements
project plan
71
?
critical path
project plan
completion schedule
critical path analysis
72
?
second generation language
fifth generation language
first generation language
fourth generation language
73
?
data center
contact center
call center
click to talk
74
?
corrective maintenance
preventative maintenance
predictive maintenance
maintenance testing
75
?
CRM operational technologies
CRM analysis technologies
CRM predicting technologies
CRM sales technology
76
?
approval
signature
sign off
business process
77
routes inbound calls to available agents
interactive voice response
automatic call distribution
call scripting
predictive dialing
78
?
inventory management
elogistics
sales management
eprocurement
79
?
customer relationship management
supply chain management
customer service
enterprise resource planning
80
?
supply chain usability
supply chain management
supply chain execution systems
supply chain design
81
the integration of data from many sources, which provides a unified view of all data
eintegration
integration
data integration
forward integration
82
?
RUP methodology
SCRUM methodology
agile methodology
RAD methodology
83
?
EAI middleware
SDLC insideware
SDLC middleware
EAI betweenware
84
?
inhouse
onshore
offshore
nearshore
85
?
COBIT
SOA
CASE
XML
86
?
emergency
project deliverable
project assumption
slack
87
?
onshore
nearshore
inhouse
offshore
88
?
design prototyping
modeling process
process modeling
discovery prototyiping
89
?
change agent
scope creep
change creep
feature creep
90
?
SMART goals
SMART business requirements
SMART measurements
SMART project requirements
91
Which of the following disruptive technologies supports materials management?
Drones
3D Printing
Robotics
RFID
92
?
project requirements documents
project plans
project deliverable
project management scope
93
?
project scope
requirements management
requirements definition document
project plan
94
supply chain visibility
the ability to use a supply chain on different devices
the ability to use a supply chain
the ability to view all areas up & down the supply chain
the ability to see all the steps in the supply chain
95
?
enterprise wide architecture
service oriented architecture
Big data as a service
software as a servvice
96
?
accounting and finance ERP components
management components
sales CRM components
analytical CRM components
97
ensure supply chain cohesion by automating the different activities of the supply chain
supply chain management system
supply chain strategic system
supply chain operations system
supply chain execution system
98
?
cross selling
premium
upselling
overcharge
99
sends information entered in a given system automatically to all upstream systems and processes
forward integration
backward integration
eintegration
data integration
100
?
data catalog
campaign management system
list generator
demographics
101
?
click to talk
voice over IP
help desk
call scripting systems
102
?
automatic call distribution
click to talk
call center
call scripting
103
?
gantt chart components
intangible benefits
tangible benefits
feasibility
104
the purchase of goods and services to meet the needs of the supply chain
logistics
logistical purchasing
procurement
buyer power
105
?
political feasibility
economic feasibility
legal feasibility
operational feasibility
106
a process that builds-layer by layer-a 3D solid object from a digital model
3D Printing
RFID
Robotics
Drones
107
?
4GL
2GL
5GL
3GL
108
?
business requirements
project plan
project
business requirements plan
109
Which of the following disruptive technologies supports logistics?
3D Printing
Drones
Robotics
RFID
110
?
project requirements document
project management document
project plan
project scope statement
111
?
campaign management systems
campaign demographics
uplift modeling
campaign modeling
112
the integration of a company's existing management information systems with each other
integration
eintegration
data integration
application integration
113
?
hypertext markup language
fourth generation language
extensible markup language
object oriented language
114
?
automated sales representative
sale force automation
data mining
sale clickstream
115
provides logistics support throughout the entire system or life of a product
bassinet to tomb
crib to coffin
cradle to grave
birth to death
116
what are the five basic supply chain activities?
analyze, plan, implement
plan, source, make, deliver, return
plan, analyze, source, deliver, return
analyze, plan, source, make, deliver
117
?
agile
RAD
RUP
SCRUM
118
?
kill switch
delete process
close managment
shutdown system
119
?
marketing organizational project
MIS organizational project
accounting organizational project
finance organizational project
120
?
development phase
design phase
implementation phase
testing phase
121
?
customer service operational CRM
marketing operational CRM
back office operational CRM
sales operational CRM
122
?
human resources management
employee service
employee benefits
employee relationship management
123
?
project plan
communication plan
project management
data flow diagram
124
?
project plan
project scope
test conditions
business requirement
125
?
feasiibility
intangible benefits
benefits of CRM
tangible benefits
126
?
system testing
development testing
integration testing
alpha testing
127
?
CRM analysis technologies
CRM predicting technologies
CRM operating technologies
CRM reporting technologies
128
?
primary users of SCM
primary users of CRM
primary users of ERP
primary users of WDM
129
?
call center
FAQs
customer support
help desk
130
?
data warehouse
data retrieval center
data lake
common data repository
131
?
integration testing
inteoprability
loose coupling
system transfer
132
?
prototyping
project model
project
development prototyping
133
?
hack spots
bugs
defect
vulnerabilities
134
?
offshore
in house
outsourcing
in sourcing
135
?
project stakeholder
executive sponsor
project sponsor
stakeholder
136
Which is NOT one of the 3 business areas of supply chain management?
Procurement
Materials Management
Location
Logistics
137
?
RAD methodology
agile methodology
SCRUM methodology
waterfall methodology
138
focuses on creating artificial intelligence devices that can move and react to sensory input
robotics management
robotics
drone controlling
drone
139
?
customer relations
marketing operational CRM
customer service operational CRM
front office operational CRM
140
?
cross selling
promotions
coupons
up selling
141
?
customer analytics
data analytics
data mining
risk management
142
a standard format for the electronic exchange of information between supply chain participants
electronic data exchange
electronic data interchange
electronic information exchange
electronic information interchange
143
?
core CRM
core ERP
extended CRM
extended ERP
144
?
marketing organizational projects
accounting organizational projects
sales organizational project
finance organizational projects
145
?
contacts
leads
opportunities
customers
146
?
implementation testing
design testing
parallel testing
system testing
147
?
critical path analysis
critical path
feasibility
dependency
148
?
finance organizational project
MIS organizational project
marketing organizational project
accounting organizational project
149
?
RAD
RUP
agile
SCRUM
150
?
sales management CRM systems
opportunity management CRM systems
contact management CRM systems
customer management CRM systems
151
?
primary users of ERP
primary users of CRM
primary users of WDM
primary users of SCM
152
?
finance organizational projects
sales organizational projects
marketing organizational projects
accounting organizational projects
153
?
feasibility components
tangible benefits components
gannt chart components
intangible benefits components
154
?
crm predicting technologies
crm reporting technologies
crm analysis tchnologies
crm organizational technologies
155
?
operational feasibility
feasibility
political feasibility
economic feasibility
156
?
slack
project constraint
project assumption
project deliverable
157
?
supplier relationship management
employee relationship management
customer relationship management
partner relationship management
158
?
candidate management systems
campaign management systems
employee management systems
customer management system
159
?
nearshore
inhouse
offshore
onshore
160
?
sales components
analytical components
ledger components
accounting and finance ERP components
161
?
extended CRM components
extended ERP components
core ERP components
core CRM components
162
?
project deliverable
project objective
project constraint
project milestone
163
?
predictive maintenance
maintenance phase
prevenatative maintenance
corrective maintenance
164
sends information entered in a given system automatically to all downstream systems & processes
forward integration
eintegration
backward integration
application integration
165
?
primary users of ERP
primary users of WDM
primary users of CRM
primary users of SCM
166
?
in sourcing
MIS department
PMI
outsourcing
167
?
project management
project plan
project scope
project
168
?
lead
sales opportunity
customer
account
169
?
private cloud
on premise systems
in house systems
cloud systems
170
?
first generation language
fifth generation language
second generation language
fourth generation language
171
?
in sourcing benefits
outsourcing challenges
in sourcing challenges
outsourcing benefits
172
?
5GL
2GL
1GL
4GL
173
?
legal feasibility
user feasibility
political feasibility
interopablity feasibility
174
sales, contact, and opportunity management
sales components
accounting and finance ERP components
revenue components
operational components
175
?
parallel implementation
phased implementation
plunge implementation
pilot implementation
176
?
business requirement
project restraint
scope creep
project constraint
177
?
feasibility components
tangible benefits components
intangible benefits components
slack management
178
?
schedule chart
critical path
critical path analysis
gantt chart
179
?
maintenance phase
analysis phase
design phase
implementation phase
180
?
depreciable technology
legacy system
out of date technology
depreciated system
181
?
software customization
enterprise resource planning
customer relationship management
supply chain management
182
?
plunge implementation
phased implementation
parallel implementation
pilot implementation
183
?
core ERP components
core CRM components
extended ERP components
extended CRM components
184
?
production and materials ERP components
employee ERP components
accounting and finance ERP components
human resources ERP components
185
?
application integration
eintegration
integration
data integration
186
converts the plans, methods, and tools aimed at integrating separate enterprise systems
backwards integration
worldwide application integration (WAI)
enterprise application integration (EAI)
forward integration
187
?
legal feasibility
economic feasibility
operational feasibility
political feasibility
188
?
schedule feasibility
legal feasibility
technical feasibility
operational feasibility
189
?
integration testing
loose coupling
interopability
system transfer
190
?
phased implementation
parallel implementation
pilot implementation
plunge implementation
191
?
loose coupling
Internet Protocol
web service
system transfer
192
when distributed product-demand info ripples from 1 partner to the next in the supply chain
bullwhip effect
mandela effect
butterfly effect
ripple effect
193
What is NOT one of the supply chain's 3 main links?
transformation of materials into a finished product
distribution of products to customers & their customers
materials flow from suppliers & their upstream suppliers
distribution of products to suppliers and their customers
194
?
1GL
5GL
object oriented language
4GL
195
?
prototype
data flow diagram
process modeling
discovery prototyping
196
a cultural trend that places value on an individual's ability to be a creator and consumer
maker movement
maker motion
maker space
maker fitness
197
?
software personalization
software customization
hardware customization
hardware personalization
198
?
project management institute
project management office
project management
MIS departments
199
?
planning phase
integration phase
implementation phase
design phase
200
several types software that sit between & provide connectivity for 2+ software applications
betweenware
forwardware
insideware
middleware
201
?
overall benefits
critical path
feasibility
dependency
202
?
software customization
module segmentation
module software design
customer segmentation
203
?
project plan
service
business requirements
software requirements
204
?
agile methodology
RUP methodology
RAD mthodology
extreme programming methodology
205
?
gantt chart
critical path analysis
PERT chart
critical path
206
all parties involved, directly or indirectly, in obtaining raw materials or a product
supply chain
supply chain development
supply chain management
demand chain
207
?
iterative development
waterfall methodology
agile methodology
scrum methodology
208
?
maker center
maker movement
maker space
maker area
209
?
website customization
customer customization
website personalization
customer personalization
210
?
system transfer
systems development life cycle
system design
legacy system
211
?
customer support
web based self services
FAQs
web browser
212
?
automatic call distribution
interactive voice response
call scripting
predictive dialing
213
?
dependency
project timeline
project relations
feasibility
