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Revision for Final Exam HMGT 218 Flashcards | StudBud
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Revision for Final Exam HMGT 218
Revision for Final Exam HMGT 218
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Facilities Management HMGT 218
Flashcards
50 cards
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Practice quiz
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Host live
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Questions
50
Answers
1
Reducing or minimizing waste generation begins with the ---------------------------
government assist
purchasing function
Supplier product
2
Recycling as a means of conservation can be turned into a -----------------------
negative impact
effect environmental
revenue stream
3
Hotel managers can move on to the implementation of the renovation plan
Once the owner approved
Once the planning process is complete
Once the product is available
4
The potential economic benefits of waste minimization and management are significant
True
False
5
Renovation purchasing should be managed separately from a hotel’s normal operational purchasing
True
False
6
Designing --------- can help meet environmental regulations & the expectations of guests concerned about the environment
sustainability
in a great location
modern Hotel
7
Facilities play a key role in the amount of …………………. generated at a property
Materials
Loss
Equipments
Revenue
8
Three P
’s of Sustainability.
People, Process and Physical environment.
People, Process, and Product
People, Planet, and Profit
9
Two key issues during the managing construction step are:
Documenting workManaging conflict
Hiring architectManaging budget
Hiring consultantManaging budget
10
Safety and security are involved in the five major areas, of the responsibility of facilities management
True
False
11
Many environmental initiatives have significant economic disadvantage
True
False
12
--------------------------- facilities range from simple airport kiosks to large, themed restaurants
Room Service
Recreation
F&B
Reception
13
Most of the fresh water used by hospitality operations ends up leaving the operation as wastewater
False
True
14
The extent and level of detail required in the design vary widely from project to project.
True
False
15
Management contracts require management to -------- --------- for future maintenance and repair needs
do operation
sign contracts
fund reserves
16
Conceptual design sets the bounds and scope of a ..........................................
renovation project
interior fabrics
hotel’s approval
17
Land-use planning can reduce harmful environmental impacts and reduce or at least control costs
True
False
18
With a renovation, a project manager’s goals are to ..............................................................
maximize project quality
maximize disruptions to hotel operations
minimize project budget
19
The economic considerations of environmental actions are often both compelling and significant
False
True
20
Facilities components also contribute to guest satisfaction,
False
True
21
Construction POM definition:
Project of the Month
Project Object Model
property operation and maintenance
Point of Manufacture
22
Individual hotels typically pay …. to …. percent of revenue for POM and utilities.
4 to 6
7 to 9
10 to 12
6 to 8
23
------------ of a hospitality facility represents a commitment of capital by owners who expect a return on their investm
The Franchise
The development and construction
The Budget
The Executive Committee
24
Many businesspeople look for supplier/vendor environmental certification through the FIFO 14000 standards series
False
True
25
Individual hotels typically pay ----- to ------ percent of revenue for POM and utilities
4 to 7
7 to 9
3 to 6
2 to 5
26
Many firms recognize the interaction of environmental policy with corporate social responsibility
True
False
27
Building codes designed to accommodate disabled individuals continue to be of particular interest
True
False
28
The hospitality industry obviously would not exist without means of transport for customers, employees, and supplies.
True
False
29
Contractors can be hired to begin construction
Once construction documents are completed,
Once bank documents are completed,
Once construction Design are completed,
30
The expected return is driven by two elements:
(1) operating management, and (2) Architect
(1) Layout, and (2) design
(1) operating profit, and (2) real estate appreciation
31
The approved drawings show final colors and final material choices
True
False
32
The expected return is driven by two elements: Operating profit, and Real estate appreciation.
False
True
33
Construction documents require the highest level of detail and the longest time to prepare
False
True
34
A facility constructed with appropriate quality and good budget control should have predictable costs for---------------
Renovation & maintenance
Systems
Staff Payments
Equipment
35
Failure to follow environmental regulations can result in fines and penalties.
False
True
36
--------------------- sets the bounds and scope of a renovation project
Architect
Project manager
Conceptual design
37
Energy typically represents -------------------- percent of hotel revenues for U.S. hotels
14 to 16
8 to 12
4 to 6
38
Under the terms of most management contracts, the operator generally needs the owner’s approval to spend the reserves
True
False
39
The two principal cost entries on the operating (income) statement pertaining to facilities operation are the ----------
Property operation and maintenance
Budget & Funds
Layout & Design
40
Environmental green hotel are not included in sustainability market factors.
True
False
41
The price paid for a lodging property’s recyclable materials varies geographically and over time
True
False
42
During the design phase, a set of design documents is created
True
False
43
Funds used by a company to acquire, upgrade, and maintain physical assets such as property, buildings or equipment
Capital expenditures
Escrow Fund
Bank Loan
FF&E reserve
44
Hospitality facilities provide an appealing visual environment that contributes to the overall:
No one of above.
Location
Ambience
45
Recognize the members of the Design Team:
None of the above.
Revenue Manager.
Contractors.
46
The potential economic benefits of waste minimization and management are significant
False
True
47
RFP process:
it is a selection criteria
is a business document that announces a project
is a government law
48
The main economic value to a property of a recycling program is usually in the ----------------------------------
Future profits
savings in waste haulage
money received
49
Sustainability is a minor theme pervading the global business community
True
False
50
Failure to follow ------------------ regulations can result in fines and penalties.
Establishment
environmental
Tourism