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TN esthetics state board review (pt 1) Flashcards | StudBud
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TN esthetics state board review (pt 1)
TN esthetics state board review (pt 1)
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1
combining a skin care center sales with a non-competitive business into a single campaign describes which type of sails
co op
referral
monthly
seasonal
2
which sport forming stage do bacteria answer when conditions are unfavorable
active stage
vegetative stage
inactive stage
local stage
3
which advisor travels a territory to sell products and equipment to skin care centers
insurance agent
distributor sales consultant
lawyer
distributor
4
procedure used in the skin care center to ensure that products are accounted for from the time they are added until sold
product liability
record keeping
inventory control
pricing
5
which of the following percentages of your daily nutrient intake should I count for carbohydrates?
10 - 20 %
70 - 85 %
25 - 40 %
45 - 65 %
6
bacilli and spirilla are able to move themselves by using hair like projections called
protectorates
waves
flagella
spores
7
cardiorespiratory fitness, strength training & flexibility are part of which of the following personal development areas
nutririon
a well balanced exercise routine
nonverbal communication
skin care and makeup
8
which of the following operating expenses is paid on the profits of a business
sales tax
employee benefits
compensation
income tax
9
building on a sale by recommending a product that complements another product that the client has already purchased is
rebooking
communicating
cross selling
retailing
10
in general, and efficient working space allows for how many square feet per aesthetician
160-190
50-60
120-150
80-100
11
A method of managing the stress of daily life is to:
step away from stressful situations
give your full attention to stressful situations
aboid stress at all costs
maintain moderation and balance
12
inventory is also referred to as which of the following terms
stock in quantity
personal services
liability
turnover
13
what is the name given to all payments received from clients for services performed and home care products purchased
operating expenses
income
taxes
projection
14
Tone of your voice, inflection and which of the following descriptions play an important role in verbal communication?
negative attitude
cleaned and pressed clothing
rate of speech
incorrect grammar
15
asking a client to make a future appointment is called
retailing
corresponding
selling
rebooking
16
which of the following techniques is used to create an awareness of a product or service?
marketing
corresponding
networking
interviewing
17
which of the following incorporates all activities that attract attention to the skin care center & give good impression
advertising
handling money
telephone techniques
public relations
18
which of the following is described as personal attention to the needs of the client & concern for their well being
performance review
Communication
staff relationships
customer service
19
which of the following is not an example of a lifelong learning commitment
seminars and classes
current periodicals
Tradeshows
monthly promotionss
20
which of the following is a highly infectious disease that interferes with the bodies natural immune response
acquired immunodeficiency syndrome(AIDS)
hepatitis B virus(HBV)
influenza
listeria
21
which of the following is a type of rent in which a set dollar amount is paid per month plus a % of the monthly rent
variable
line of credit
reserve
fixed
22
A financial advisor who can explain in depth the types of business ownership and related tax benefits & liabilities is
accountant
distributor
insurance agent
lawyer
23
How is energy in food measured?
fat content
protien
degrees
calories
24
what is the term or phrase that describes being honest and saying the proper thing without being offensive
negative attitude
negative overtone
reflective
tact
25
which of the following descriptions listed below does not represent an element of a business plan
origin of company
exit plan
liabilities
market potential
26
which of the following business plan essentials describes the plan for telling the world about the products offered
executive summary
marketing strategy
3-5 year financial projection
market potential
27
bacteria or viruses that flow to the blood or body fluids and cause infectious disease are known as
airborne contaminants
Blood-borne pathogen's
airborne pathogen's
blood-borne contaminants
28
which of the following is not a type of cocci bacteria
staphylococci
bacilli
diplococci
streptococci
29
which of the following strategies involves shaping public images in ways other than advertising
marketing
compensation
public relations
correspondence
30
what is the most common form of bacterial cells called?
bacilli
streptococci
diplococci
spirilla
31
which of the following terms is the act of exchanging ideas, thoughts, or feelings?
habits
attitude
rapport
communication
32
proper conduct in relationships with employers, coworkers, and clients is called
public hygiene
personal image
Professional ethics
personal hygiene
33
A reserve of cash that can be drawn upon to me operating expenses in the event of a slow month or two is a
operating capital
liabilities
line of credit
social security fund
34
determining how many other skin care centers in aestheticians are in the area is the first step in gauging the:
market need
lovation
cost of necessary improvements
space requirement
35
which of the following statements represents a common means of spreading infection
use of liquid antibacterial soap
disinfection of implements between clients
coughing or sneezing
use of copper electrolysis needles
36
all of the costs incurred in a day-to-day running of the skin care center I referred to as which of the following
projection
income
taxes
operating expenses
37
The science that studies relationships between people and their work environment is called?
workology
ecology
ergoscience
ergonomics
38
which of the following activities may deplete the body of its vitality?
stress management
rest and relaxation
listening to music
lack of sleep
39
spherical or round shaped bacteria cells which appear singularly or in groups are named
bacilli
spirilla
saprophytes
cocci
40
which of the following are pus forming cells that form long chains & are responsible for causing strep throat & rheumati
streptococci
diplococci
staphylococci
spirilla
41
in which of the following sales promotions does a client receive a discount or free gift if they refer a friend
monthly
seasonal
referral
co-op
42
A middleman who maintains contracts to sell professional products/equipment. the link between the manufacturer & spa
insurance agent
lawyer
accountant
distributor
43
all of the following are examples of promotional literature except
flyers
postcards
newsletter
business cards
44
which of the following elements is not a characteristic of a pleasing personality?
good manners
vitality
flexibility
negative attitude
45
bacteria or single cells that are circular, spiral or:
square-shaped
triangular shaped
rod shaped
angular shaped
46
which of the following phrases describes reflective listening
repeating back Word for Word what the other person says
writing down everything the other person says
repeating back to the person in your own words what was said
focusing only on the important points of the conversation
47
A discussion of an employee's job performance with the manager of a skin care center is called
Job benefit
performance review
interview
retirement plan
48
The buyer type that bases purchase is more on personal reasons than facts is known as a
bargain buyer
ready buyer
emotional buyer
stubborn buyer
49
The outward reflection of inner feelings, thoughts, attitudes, and values is called
posture
hydiene
humor
personality
50
bacterial cells that are pus-forming, and form grape-like clusters can be found in abscesses, pustules or boils called
bacilli
streptococci
staphlococci
diplococci
51
of the following gestures, which is not a form of nonverbal communication?
facial expresion
smile
posture
pleasant voice
52
what are organisms that grow and feed on other living organisms called
fungus
vacconations
external parasites
contaminated parasites
53
A document used by a company to help in the decision making process is called
financial statement
market survey
track record
business plan
54
The most selective and efficient form of advertising for local business is considered to be
periodicals
radio
direct mail
television
55
which of the following strategies refers to finding the correct product to fit the needs of the client?
retailing
rebooking
marketing
customizing
56
which fire type has an open mind and tends to take chances on new products without hesitation
stubborn buyer
logical buyer
emotional buyer
ready buyer
57
which of the following descriptions is not considered a basic guideline for ensuring an individuals professional image
cleaned and pressed clothing
manicured and well cared for hands
clean, healthy hair
poor posture
58
what is the most important factor to consider when opening a skin care business
space requirement
location
market need
cost of necessary improvements
59
which type of compensation guarantees a certain amount of money and additional income when employee meets a goal
commission plus salary structure
commission structure
salary structure
salary plus commission structure
60
what is the system called for maintaining an individuals cleanliness and health
personal hygiene
public sanitation
public hygiene
personal sanitation
61
what is considered to be the easiest buyer motivation to recognize
desire
profit
impulse
need
62
An estimate of the amount earned in revenues and paid out and expenses is called
tax
operating expenses
income
projection
63
which of the following are spiraled, coil, corkscrew shaped bacterial cells that caused highly contagious diseases?
streptococci
staphylococci
bacilli
spirilla
64
what are learned the Haviar's that are reinforced through events in the environment?
eegonomics
personal tolerances
personality
habits
65
which of the following buyer types puts up a struggle and enjoys debating the benefits of a product
emotional buyer
logical buyer
stubborn buyer
bargain buyer
66
which of the following descriptions identifies a desired objective that helps focus & define the path a career will take
statistics
goals
market trends
cover letter
67
which statement below is not considered an asset
savings account
Life insurance policy
checking account
outstanding loan balance
68
which of the following is not a disease that is both infectious and contagious
hepatitis B
tuberculosis
herpes
measles
69
which type of bacteria is harmless and at times can be very beneficial
pathogenic
non-pathogenic
spirilla
bacilli
70
A pus filled boil, or pimple, or information found in a small confined area is identified as which of the following
local infection
natural immunity
passive immunity
General infection
71
what term refers to the developing relationships with individuals who can put you in contact with customers or employees
networking
retailing
rebooking
marketing
72
What do the letters RDA represent?
reduced daily allowances
recommended dietary allowances
reduced dietary allowances
required dairy allotment
73
what is the study of bacteria called
microbiology
infection
bacteriology
science
74
which of the following is not a color of paper recommended for a resume
ivory or pale beige
white
blue or grey
dark green
75
which of the terms below refers to recommending and providing the best products for a client to purchase
retailing
networking
rebooking
customizing
76
of the following descriptions which does NOT represent a way an employee can be paid
salary plus commission
income tax
salary
commission
77
The practice of visiting competitors to compare their business practices to your own as identified as which strategy?
comparison shopping
selling
communicating
lifelong learning
78
How many hours of sleep is recommended for the average person?
six-eight
eleven-twelve
nine to ten
three-five
79
why are viruses not able to live on their own?
A poisonous agent is required for viruses to survive
an acquired infection needs to occur for viruses survival
A host of living cells is needed for viruses to survive
A host of dead cells must be present for viruses to live
80
which of the following terms describes the study of small, living organisms called microbes
science
ecology
microbiology
bacteriology
81
A type of business ownership owned by one person who is in complete control of the business is
sole proprietorship
Corporation
partnership
franchise
82
what are one sound micro organisms called that are either disease producing or non-disease producing
bacteria
virus
parasites
immunity
83
The growth of a parasitic organism within the body is known as a:
inflammation
infection
contamination
injury
84
which of the following types of insurance provides coverage for actual skin care center equipment and physical location
malpractice
property of premise
product liability
worker's compensation
85
if a food source is available, bacteria can thrive in all of the following areas except environments that are
damp
dirty
dry
dark
86
good posture reduces fatigue and:
makes you look tired
causes muscle strain
conveys low self confidence
helps internal organs function properly
87
what are excess calories converted into if not burned through regular exercise or daily activity?
carbohydrates
fat
amino acids
protien
88
of the descriptions below which is not an example of a product features?
size of container
improving skin condition
specific ingredient
aroma
89
during which stage of the growth cycle do bacteria reproduce and grow rapidly
spore-forming stage
inactive stage
dormant stage
active stage
90
which of the following descriptions does not identify as a benefit of water intake into the body
transportation of nutrients
decreased mental ability
flushing out of toxins
regulation of body temperature
91
which of the following serves as an important tool for accomplishing both short and long term benefits for a business
personal touch
sales promotions
staff relationships
promotional literature
92
A 1-2 pg outline that lists the educational history, work experience, skills, & achievements of potential employee
resume
objective
cover letter
application
93
The feeling or emotion towards some thing or someone is called
ethics
habits
philosophy
attitude
94
which of the following descriptions could be identified as the least important factor in deciding to except a position
Location
Job benefits
objectives
size of the skin care center
95
Displaying at least two products on the front edge of a display to create easy access & visibility of the products is:
maintaining inventory control
end capping
pricing retail products
facing the product
96
Active listening could be defined by which of the following descriptions
the whole body
confirming verbally what was said
repeating back word for worf
discussing controversial topics with the client
97
what method of advertising is considered to be the most effective in building a clientele?
word-of-mouth
promotional literature
Guest appearance
Business cards
98
A communicable or contagious disease refers to a disease that is
easily transmitted from one person to another
immunized
vaccinated
not transmitted from one person to another
99
which of the bodies nutrients serves as a major energy source & is found in whole grains, veggies, fruits, nuts & seeds?
minerals
carbohydrates
fats
vitamins
100
The type of bacterial cells that grow in pairs and cause pneumonia are called
streptococci
saprophytes
bacilli
diplococci