The proper way to address a patient is

Using Mr., Mrs., Miss and the patient's last name

Is it OK to friend your patients on Facebook?

Probably not a good idea, could put your job at risk

Criticism on the job is

helpful if is constructive & is intended to help you improve

Conflict resolution is an important & necessary skill. When a conflict arises at work

have a meaningful, private conversation with the person

Who would believe it! Kanye West was your patient today!

Sharing PHI with anyone would be a HIPAA violation

As an employee you can demonstrate responsibility by

coming to work on time, well groomed and ready to work

The following are appropriate to wear in a healthcare setting:

scrubs, under garments, closed toe shoes

Your patient's granddaughter is really cute

It's unprofessional to have a personal relationship w/family

As a health care provider, interactions with co-workers, clients and employers should be

professional in language and tone

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Caring for Your Career

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Professionalism in Health care

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Questions 16

Answers

1
The proper way to address a patient is
Using Mr., Mrs., Miss and the patient's last name
Hon
Sweetie
By their first name
2
Is it OK to friend your patients on Facebook?
Only if they friend you first. You don't want to be rude!
If they are older than you
Probably not a good idea, could put your job at risk
Why not?
3
Criticism on the job is
never appropriate
always hurtful and mean, but is necessary
only helpful if it comes from someone you like
helpful if is constructive & is intended to help you improve
4
Taking a quick cat nap at work
is not a problem as long as it isn't busy
is refreshing and deserved when you have been working hard
is OK as long as it is less than 15 minutes
could get you fired
5
Conflict resolution is an important & necessary skill. When a conflict arises at work
walk out immediately.Someone else will care for your patient
don't show up the next time you are scheduled.
have a meaningful, private conversation with the person
post on social media how much you hate your boss & co-worker
6
Who would believe it! Kanye West was your patient today!
Sharing PHI with anyone would be a HIPAA violation
It's OK to tell your Mom as long as she promises not to tell
Post a pic to social media as soon as you get off
Hope you asked for an autograph and selfie!
7
Who is the only person that can reach your goals?
Your Boss
Your Instructor
You!
Your Mom
8
As an employee you can demonstrate responsibility by
managing time by rushing through assignments
being disrespectful to co-workers behind their backs
"bending" the rules once in awhile to keep everyone happy
coming to work on time, well groomed and ready to work
9
In the workplace, EVERY employee is a member of a
sorority
club
union
team
10
Healthcare workers are expected to be professional at all times. Professionalism includes:
appropriate choice of words and language in the work place
effective time management, including arriving @ work on time
All of the above
bathing daily, and having a clean, groomed appearance
11
Personal cell phones in patient care areas are
not appropriate
not a big deal. Everyone has one
acceptable but only when the patient is not looking
acceptable as long as no one sees
12
It is OK to post "selfies" taken at work to social media
as long as no patients are in them
if you are careful
as long as the pt says yes to having their picture taken
Never
13
The following are appropriate to wear in a healthcare setting:
a nice warm hoodie
scrubs, under garments, closed toe shoes
artificial nails
t-shirt top, scrub bottoms and flip-flops
14
Which of the following personal hygiene products is appropriate to wear in the work place?
Strong perfume
Deodorant
Scented Oils
Scented lotions
15
Your patient's granddaughter is really cute
ask for her number...just don't let your boss find out
let others know you're asking her out so they don't ask 1st
It is OK to ask the patient for her number
It's unprofessional to have a personal relationship w/family
16
As a health care provider, interactions with co-workers, clients and employers should be
respectful but only if they are being respectful to you
professional in language and tone
rude
opinionated. Everyone wants to hear what you have to say.

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