Intro to Business: Chapter 7

John, a manager, has sent a memo to Brianne, one of his employees. This is an example of

Planning is the effort to direct and lead people to accomplish the organization's planned work

Almost everyone has the same beliefs about what constitutes ethical behavior.

Function that involves identifying and arranging the work and resources needed to achieve goals

Employees at the first level of management in a business are

In which of the following situations should a manager use tactical management?

Executives spend most of their time on

Ethical behavior consists of

the important principles that guide decisions and actions in the company.

Supervisors often have non-management duties in addition to their management work.

The combined use of tactical and strategic management is known as

principles of morality or rules of conduct.

a style in which the manager is directive and controlling.

It is more important for employees to practice ethical behavior than it is for managers.

Which of the following is NOT an important human relations skill needed by leaders/managers?

The way a manager treats and involves employees is called

Just one person is MOST likely responsible for all of the management functions in a

the way people get along with each other.

Every manager gives the same amount of time and attention to each of the management functions.

Managers typically spend much of their time dealing with

Employees chat every day at lunch about what’s going on in the office. This is an example of

top-level managers with responsibilities for the direction and success of the entire business.

The most effective leaders treat everyone alike.

Management is the ability to motivate individuals and groups to accomplish goals.

determines to what extent the business is accomplishing the goals it set out to reach.

All leaders need to be dependable, which means that they

influence from group members recognizing that the leader has special expertise in the area.

This leadership characteristic involves making decisions carefully.

Which management function involves analyzing information, setting goals, and making decisions?

power based on a leader's position within the formal structure.