Unit 6: review

8. Formal, written communication needs to be clear and to the point, without ..................

9. Mangers need to possess a number of skills; one of which is ..............

10. For a good manager, listening is an element of communication.

7. There are two types of communication: spoken/written and ................

4. a person who acquires goods and services for his or her own personal needs

5. a small window containing an advertisement that appears on a computer screen

2. Very large signs on which posters are displayed

6. Bloggers often invite readers to leave ................ on their site.

1. Unwanted emails sent to a large number of people, as a way of advertising

3. Pieces of wood that have been painted with pictures or words and which give some information about a place, product.