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Spring Final MKT '25
Spring Final MKT '25
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1
Advanced procedures, techniques, and tools that replace physical labor are known as basic technology
False
True
2
YouTube does an excellent job of providing a space for
trending
sharing information
user-generated content
collaboration
3
Fixed costs are determined by the quantity of the product that is produced or sold.
False
True
4
When no one else owns, handles, or re-markets the good/service.
Indirect channel
Direct channel
5
The type of competition a product faces changes throughout the stages of its life cycle.
True
False
6
12. Harmful products (tobacco) are typically _________ to reduce consumption of the product
C. Taxed the same as other products
D. Not taxed
B. Taxed less heavily
A. Taxed more heavily
7
large-scale virtual collaboration
social network
crowd-sourcing
blogs
internet webpage
8
An unplanned channel of distribution makes the exchange process much easier and more efficient
false
true
9
You do not purchase all products in the same way
false
true
10
Channels of dist. are usually made up of independent bus. that treat each other as ____
Customers
Consumers
11
For most, distribution activities account for over ___ percent of the total marketing costs
90
10
50
25
12
3. If sales increase, profits will always increase as well.
False
True
13
A company that does not post prices with its product is trying to appeal to cost conscious customers.
True
False
14
Entirely new or changed in an important & noticeable way according to the FTC
enhanced product
new product
improved product
15
_____________ is/are an amount added to the cost of a product to determine the selling price.
A. Markup
C. Operating costs
B. Gross margin
D. Net profit
16
Successful strategies focus only on the company's own products and marketing efforts
true
false
17
The difference between the product cost and the selling price is known as an operating expense.
True
False
18
A general promise or assurance of quality is
guarantee
seal of approval
service contract
warranty
19
Wholesalers help ____ become aware of new products.
Retailers
Risk
Consumers
Wholesale clubs
20
Consumers view the brand as valuable & will choose it if it's available
rejection
insistence
recognition
preference
21
Companies & organizations that purchase products for the operation of a business
business demand
busyness market
business market
22
In the US, it is illegal for two competing companies to agree on the amount they will charge for products or services.
True
False
23
The unique, memorable quality of a brand is called
warranty
image
logo
associated service
24
Social media allow the receiver of the message or information to
comment on the information
all of the above
share the information with friends
add to the information
25
About what percentage of the U.S. population has Internet access?
more than 90 percent
less than 15 percent
about 85 percent
just under half
26
With zone pricing, different product or transportation costs are set for specific areas of the seller’s market.
False
True
27
e-commerce includes all the activities involved in selling goods over the internet
False
True
28
Shopping goods need to be available in most convenient locations and promotion is not important
false
true
29
Anything offered to a market by a business to satisfy needs, services or ideas
prodoct
product
priduct
30
Brick-and-click businesses are those that complete almost all of their activities via retail stores
True
False
31
11. The relationship between changes in a product’s price and the demand for that product is known as
B. elasticity of demand
A. equilibrium price
D. price/demand ratio
C. economic utility
32
18. All customers pay the same price
F. One-price policy
H. Penetration price
E. Nonprice competition
G. Operating expenses
33
A company can determine the minimum price by performing a breakeven analysis.
True
False
34
Franchising- developer of a business idea sells the rights to the idea and the use of the name
false
true
35
Getting a haircut is an example of...
Retailer
Wholesaler
36
Wholesalers typically work closely with final consumer to help them find the products they need
true
false
37
A market includes all of the customers available for a business to serve
true
false
38
When products gathered from many manufacturers made available in one location what is adjusted?
quantity
location
assortment
price
39
A wholesaler that concentrates on one or two important functions is a(n)
agent
limited service wholesaler
broker
full-service wholesaler
40
Group of similar products with slight variations in the marketing mix
product category
product assortment
product line
41
If a manufacturer doesn't have the space, it may use retailers who specialize in storage
True
False
42
Wholesaler, Distributor, Broker/agent
Wholesaler
Retailer
43
Gather & studying market information & use results to assist product planning
conduct market tests
gather information
design strategies
44
Consumers can recall the brand name but it has little influence on purchases
rejection
preference
recognition
insistence
45
A(n) ___ channel of dist. includes other businesses between producer and consumer
Indirect
Direct
46
Products usually do not move continuously through the channel of distribution
true
false
47
penetration price usually results in higher profits for the company but encourages other companies to enter the market.
True
False
48
If sales increase, profits will increase as well.
True
False
49
20. A very low price designed to increase quantity sold of a product by emphasizing value.
J. Skimming price
G. Operating expenses
I. Price lines
H. Penetration price
50
25. Distinct categories of prices based on differences in product quality and features
J. Skimming price
I. Price lines
H. Penetration price
G. Operating expenses
51
“FOB factory” means manufacturer pays transportation costs from the point the product is made to location of customer
False
True
52
The major advantage of doing business on the internet is that companies have immediate access to prospective customers
False
True
53
It is likely that a product will be grouped into large units for
Transportation
Selling
Display
Promoting
54
22. The quantity of a product that must be sold for total revenues to match total costs at a specific price
C. Markdown
D. Markup
B. Elasticity of demand
A. Breakeven point
55
Wholesalers do not work with final _____ in any significant way
Consumers
Customers
56
Consumers are unable to identify the brand
preference
insistence
non-recognition
rejection
57
The relationship between changes in a product’s price and the demand for that product is known as
B. elasticity of demand
A. equilibrium price
C. economic utility
D. price/demand ratio
58
When customers see few differences in competing products they often look for the lowest price
true
false
59
Marketing plans are developed for a specific time period, often
six months to a year
three to six months
five to ten years
two to five years
60
Which of the following is typically not an element of a SWOT analysis?
time factors
weaknesses
strengths
opportunities
61
New product is developed to meet company's objectives
gather information
design strategies
conduct market tests
62
The sale through mail order catalogs once was popular, but it accounts for NO sales today
true
false
63
High markups do not always mean that a business will make a larger profit on overall sales.
False
True
64
Businesses engaged in e-commerce do not need to use marketing concept because they rarely meet their customers
False
True
65
14. Distinct categories of prices based on differences in product quality and features are
B. price lines
A. skimming prices
C. geographic prices
D. discounts and allowances
66
Individuals or socially related groups who purchase products for personal consumption
consumer supply
consumer demand
consumer markets
67
Twitter originally allowed users to send messages of up to _____ characters to other users who choose to follow them
140
500
1000
210
68
Indirect channels of distribution are used most often in the sale of consumer products
true
false
69
The description of the way marketing activities are planned and coordinated to achieve goals is
marketing plan
marketing strategy
internal analysis
evaluation procedure
70
1. The lowest price is always the best price for every customer
True
False
71
Added elements to basic products
basic product
enhanced product
extended product
72
A business can change the perception of the value of a product by
A. making additions to the purchase
C. offering an incentive for making a purchase
D. all are correct
B. offering a special deal such as “buy one, get one free”
73
Improve products by offering services, guarantees, etc
basic product
enhanced product
extended product
74
4. A company that does not post prices with its product is trying to appeal to cost conscious customers.
True
False
75
Initially, wholesale clubs targeted final consumers
False
True
76
The most important factor used to segment a market is buying behavior
false
true
77
At the breakeven point, a company
C. matches total costs and total revenues
A. maximizes profits
B. needs to increase its price
D. suffers the greatest losses
78
13. The satisfaction a consumer gets from a product is
A. Elasticity
B. Breakeven point
D. None of these
C. Economic utility
79
10. What is the basic economic problem?
A. Discounts
B. Shipping
C. Scarcity
D. Pricing
80
Distinct categories of prices based on differences in product quality and features are
B. price lines
A. skimming prices
C. geographic prices
D. discounts and allowances
81
Unprocessed products used as basic materials for products to be produced
raw materials
supplies
component parts
82
Business's land, buildings & major pieces of equipment
operating equipment
capital equipment
capital supplies
83
Price is an important tool for marketers because it can be changed more quickly than other marketing decisions.
False
True
84
One of the greatest disadvantages of e-commerce is
customers can order products day ornight, 365 days a year.
it allows customers to compare prices and product/service features.
businesses compete with all businesses both locally and online
small businesses can more easilycompete with larger businesses.
85
The introduction of something new that makes a significant change or improvement
novelty
innovation
modernization
revolution
86
When considering the physical exchange of the product, which marketing mix element is this?
promotion
distribution
packaging
price
87
The
most
important part of the product element is
none of these
packaging
available options and features
the guarantee
88
Those who participate in the movement/ exchange of products from producer to final consumer are
supply chain
channel of distribution
marketing matrix
economic system
89
21. De-emphasizes price with a unique offering that meets an important customer need
D. Markup
C. Markdown
F. One-price policy
E. Nonprice competition
90
If you lower the price of your product, you will sell a larger quantity of the product and always increase profit margin
True
False
91
Consumers value the brand to the extent that they reject other brands
preference
insistence
recognition
rejection
92
The number of Internet users worldwide in 2014 was approximately
3 billion
1 billion.
500 million.
5 billion
93
Quantity of a product or service needed to meet the needs of the consumer
derived demand
demand curve
direct demand
94
Many traditional businesses use the internet to complete business activities
False
True
95
In later stages of the life cycle, competition decreases with less emphasis on price competition.
True
False
96
Coupons and rebates are examples of discounts and allowances used by businesses.
True
False
97
The easiest and least challenging part of marketing is distribution
true
false
98
Information in a company's MkIS is not used when developing a marketing plan
true
false
99
Well-known name or symbol established by 1 company & sold for use by another company
basic product
licensed brand
enhanced brand
100
In a private enterprise economy, governments
D. all of the above
A. encourage activities that benefit society
B. determine product prices
C. prevent companies from growing
101
A manufacturer and the final consumer often meet to complete an exchange.
True
False
102
Distribution is what part of the 4 p's?
Price
Place
Product
Promotion
103
Some large retailers don't work with wholesalers
true
false
104
It is possible for a company to select more than one segment for a target market
false
true
105
The final business organization in an indirect channel of distribution for consumer products is
retailer
manufacturer
wholesaler
producer
106
Legal protection of the words or symbols for use by a company
trademark
copyright
logo
slogan
107
A positioning stmt. is a description of the qualities that make you different from competition
true
false
108
The 2 parts of the logistics information system are order processing & inventory control
false
true
109
A component of a market in which people have one or more similar characteristics
segment
target
slice
demographic
110
Distribution involves the locations and methods used to make the product available to customers
false
true
111
The firms a company uses to promote and sell a product as it travels to its final consumer
Channel members
Distribution
Marketing firms
112
Few basic products are sold with additional features
false
true
113
Businesses that still complete most business activity other than the internet
click-only
brick-and click
e-commerce
brick-and-mortar
114
The simplest marketing channel that consists of just 2 parties
Producer and consumer
Producer and intermediary
Wholesaler and retailer
Retailer and consumer
115
Technology is the practical application of scientific knowledge
True
False
116
Manufacturers usually make their profits from the sale of products and services to
wholesalers
marketers
transportation companies
final consumers
117
Price allocates available resources among people.
False
True
118
Most of the major purchases made by consumers are
impulse goods
shopping goods
emergency goods
staple goods
119
________is a website where one person regularly posts commentary, descriptions, or other content in a journal format.
Blog
Virtual collaboration
Social network
Content community
120
Complete set of all products a business offers to its market
product categories
product assortment
product line
121
Which element of the marketing mix is important to businesses using e-commerce?
distribution
all marketing mix elements are important
product
price
122
Indep. businesses that give specialized exchange functions w/o taking title to products are
full-service wholesalers
agents and brokers
wholesale cooperatives
limited service wholesalers
123
17. Relationship between changes in a product’s price and change in demand for that product.
C. Markdown
D. Markup
B. Elasticity of demand
A. Breakeven point
124
All of the following are examples of non-store retailing
except
buying Girl Scout cookies at your door
buying a candy bar at a vending machine
getting gas at the gas station
ordering a book online from Amazon
125
Products and materials consumed in the operation of a business
supplies
raw materials
component parts
126
A product in the intro stage will need to be widely distributed for maximum exposure
true
false
127
Marketing strategies need to be based on a complete study of a market and ways to serve it
false
true
128
Technology that allows consumers to have conversations and share content that they have created
socialability
networking
social media
software applications
129
Nonprice competition is more prevalent among luxury products and services targeted to very affluent (wealthy) consumers.
True
False
130
Sales-based pricing objectives set prices to achieve the highest possible sales volume.
True
False
131
Stand-alone stores
are large and located in area where there are no other competing businesses
true
false
132
Wholesalers are companies that assist with ___ activities between businesses
Selling
Promotion
Transporting
Distribution
133
Quantity of a product/service needed by abusiness in order to operate at level consumers demand
consumer demand
direct demand
derived demand
134
Consumers will not purchase the product because of the brand
insistence
rejection
preference
recognition
135
During the maturity stage of the product life cycle,
prices rarely change
the product will be very basic, with few additions
promotion becomes less important
sales peak and profits begin to decline
136
Most important part of the product is the basic physical product
enhanced product
extended product
basic product
137
Distribution is an important part of increasing customer satisfaction.
False
True
138
Of the recent changes in wholesaling, among the most important are
broader customer service
better communications and info
improved technology
all of these
139
A marketing strategy begins with the company goals on which the strategy is based
true
false
140
Wholesalers sell primarily to final consumers
False
True
141
companies advertise a low price & then tell customers the product is unavailable or inferior, this practice is known as
A. price fixing
D. bait and switch
C. price discrimination
B. unit pricing
142
Railroads are the most flexible of the major transportation methods.
false
true
143
Economic utility is the amount of ____ a consumer receives from consumption of product/service
Utility
Indirect channel
Customer
Satisfaction
144
Conduct tests to determine if the new product will be successful
conduct market tests
gather information
design strategies
145
When products and services are exchanged, they move through a channel of ____
Consumers
Distribution
Members
Customers
146
Most wholesalers purchase from producers & manufacturers & then resell them to their customers
false
true
147
24. An amount added to the cost of a product to determine the selling price
C. Markdown
D. Markup
E. Nonprice competition
B. Elasticity of demand
148
The first step in physical distribution planning is
sending products to distribution center
deciding how to move products
storing products in a warehouse
packaging the products securely
149
Either partially or totally processed by another company
component parts
raw materials
supplies
150
15. A business can change the perception of the value of a product by
C. offering an incentive for making a purchase
D. all are correct
A. making additions to the purchase
B. offering a special deal such as “buy one, get one free”
151
Both expensive and modestly prices items can be classified as specialty goods
true
false
152
Most social media content is created by
an advertising firm.
a studio.
the audience.
a publisher.
153
2. Price is an important tool for marketers because it can be changed more quickly than other marketing decisions
True
False
154
23. Costs associated with business operations
H. Penetration price
I. Price lines
G. Operating expenses
F. One-price policy
155
7. Coupons and rebates are examples of discounts and allowances used by businesses
False
True
156
16. A reduction from the original selling price
B. Elasticity of demand
D. Markup
E. Nonprice competition
C. Markdown
157
Credit offered by one business to another is
A. retail credit
B. trade credit
D. illegal
C. flexible pricing
158
Businesses can have problems if channel members do not follow the marketing plan
false
true
159
The final section of a marketing plan identifies action needed to accomplish/eval the strategy
false
true
160
Many manufacturers use multiple channels of distribution for the same product
False
True
161
A channel of distribution must adjust differences in quantity between producer and consumer
true
false
162
Smaller, less expensive items equipment used in the operation of a business
operating supplies
operating equipment
operating items
163
Distribution has the most
direct
effect on
price utility
time and place utility
possession utility
form utility
164
19. A very high price designed to emphasize the quality or uniqueness of the product.
G. Operating expenses
H. Penetration price
I. Price lines
J. Skimming price