Intro to Business: Chapter 7

the way people get along with each other.

a style in which the manager is directive and controlling.

Employees at the first level of management in a business are

The most effective leaders treat everyone alike.

In which of the following situations should a manager use tactical management?

Almost everyone has the same beliefs about what constitutes ethical behavior.

This leadership characteristic involves making decisions carefully.

Which management function involves analyzing information, setting goals, and making decisions?

The combined use of tactical and strategic management is known as

It is more important for employees to practice ethical behavior than it is for managers.

Ethical behavior consists of

John, a manager, has sent a memo to Brianne, one of his employees. This is an example of

Managers typically spend much of their time dealing with

The way a manager treats and involves employees is called

power based on a leader's position within the formal structure.

principles of morality or rules of conduct.

Planning is the effort to direct and lead people to accomplish the organization's planned work

Which of the following is NOT an important human relations skill needed by leaders/managers?

Every manager gives the same amount of time and attention to each of the management functions.

Management is the ability to motivate individuals and groups to accomplish goals.

determines to what extent the business is accomplishing the goals it set out to reach.

Just one person is MOST likely responsible for all of the management functions in a

Executives spend most of their time on

influence from group members recognizing that the leader has special expertise in the area.

All leaders need to be dependable, which means that they

Supervisors often have non-management duties in addition to their management work.

Function that involves identifying and arranging the work and resources needed to achieve goals

top-level managers with responsibilities for the direction and success of the entire business.

the important principles that guide decisions and actions in the company.

Employees chat every day at lunch about what’s going on in the office. This is an example of