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Customer and User Experience Flashcards | StudBud

Explore/Customer and User Experience

Customer and User Experience

10 terms·StudBud Administration·121 plays

#digital #transformation #business #social #branding #innovation #market #customer #user #storytelling #value #proposition #UI #UX

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Questions 10

Answers

1
What is UI ?
Website management system
The way through which a user interacts
Program about websites
Computer code writing page
2
Which one is productive digital transformation on buying process ?
Artificial intelligence in products
E-commerce/Website experience
3D printing
IOT
3
Which one related with product and services on value propositions canvas ?
Customer jobs
Pain relievers
Customer pains
Customer gains
4
When customers come to you with complaints, you do not need to:
Offer money
Get information
Be patient
Listen carefully
5
What is UX ?
Product lifecycle
User interaction with product
Product prototype
Design process
6
The key driver of transformation is not..
Changing automotives
Changing competition
Changing consumer demand
Changing technology
7
What do you feel about this course ?
Really bad
Useful
Inspired
Cool, not bad
8
When your customer asks you to make an exception to the company policy regarding warranties:
Check with your immediate supervisor
Service with a smile
Learn about problems so improvements can be made
Create your own by making copies of related information
9
What is different between UX and UI ?
Actually UX and UI are same
UX=Architecture of the content, UI=Visual part of design
I do not know
UX=Visual part of design, UI=Architecture of the content
10
Important aim of digital transformation is......
Systematically working
Easier — Faster — Claims Process
Overall customer experience
Multi channel commerce