Workplace Readiness Skills 2017

When preparing to give a presentation you should

A question raised for inquiry, consideration, or solution is called a _____

Which of the following is a good basic rule of a business meeting?

The cornerstone for business, technology and relationships is

The biggest killer of innovation is

Demonstrate ___ by adding to the success of the team or requesting help when needed

you notice an older man with tattered clothing enter. How should he first approach the customer

Protection that guards vulnerable assets from harm is called ____

Copyright laws cover _

traits and interpersonal characterize a person's relationships with other people are called

Act or process of using words, signs, sounds or behaviors to express or exchange information

You notice a new tablet won't work. What it the first course of action?

Which of the following is NOT a benefit of doing a community service project?

Which of the following questions would NOT be appropriate to ask during an employment interview

The gestures, movements, and mannerisms by which a person communicates with others.

_________ is a chart that shows the order in which events occur.

In a business or office setting, the BEST greeting when answering the telephone is

A plan or goal that guides someone's personal behavior

piece of malware that pretends to be something benign but is dangerous

When applying for a job, the first step is to complete

The appearance a young professional should present is

What is the BEST way to begin your email to Sally Smith?

Relations of people and ability to communicate with people without speech.

This term describes an individual's level of quality, achievement, that is seen as acceptable

You've been working with your manager who has been using inappropriate language. What do you do

A term that describes information pertaining to a certain profession or position

Ivan gives customers a coffee cup at the end of year. Now they say he can't give a explanation?

What is a collection of a work representing education, self development, and career information

This term best describes rules of behavior based on ideas about what is morally good and bad.

An individual that contributes new ideas and works with initiative has

What percent of companies report that most of their employees use personal electronics at work?

To explain or qualify something is known as ___

The rate at which goods are produced or work is completed

Preferential treatment or mistreatment of a person based on age, gender, race, etc is called __

The amount of income tax that is taken from a person's check is based on what

The five stages in solving a problem are evaluate, manage, decision, resolve, and examine.

An individual works well with all customers and coworkers has

As a committee member, you are responsible for:

The idea that people have about someone or something

To hear something with thoughtful attention; to give consideration

The purpose of writing a thank you note to a job interviewer is____.

One can demonstrate a positive work ethic by

To run or operate something by using machines and computers instead of people doing the work.

Something extra that someone receives in addition to his regular pay for doing a job.

Technological literacy is ___

Which of the following would require that you follow a set in order to keep operations working?

Employers expect certain things from employees like “initiative.” Initiative means

The word “critical” means:

Contributes to the success of the team, assists the others, & requests help when needed.

A spreadsheet application is primarily used to

When writing resumes, why do employers prefer professional references over personal ones?

Why is having diversity in a company staff a good idea?

What is the best way to email a potential customer?

Conditions or practices (as in cleanliness) conducive to health is described as

How can creativity and resourcefulness help you be successful in your career?

The individual dresses appropriately, and uses language and manners suitable for the workplace.

After a argument they treat you poorly. What is the BEST way for you to resolve this conflict?

Critical thinking and problem solving are defined as:

One way to help identify effective work skills and behaviors is to do which of the following

Informational technology changes DRAMATICALLY every

The process of speaking words that may be clear or unclear to the listener is known as ____

To work safely you should:

Which of the following is NOT a benefit of professional development activities?

What is the expected gratuity for good service in a restaurant?

The answer to a multiplication problem is called

completing the past employment section on an application, in what order should jobs be listed?

Which of these help keep workers safe, establish laws to hold companies responsible for safety?

The purpose of writing a thank you note to a job interviewer is____.

Liable can be defined as:

Your team asked you to stay late and work but you made other plans. What should you do?

Samuel works at a equipment company. What will help him decide what to do each day?

There are specific hazards in EVERY occupation.

What is the purpose of a cover letter?

When seeking employment you should:

The physical or emotional conditions that surround and impacts their growth, health is called

When delivering a speech, do not

Tom said he would finish the report by Friday if he does it's an example of what positive trait

Having to selcet 4 people for a job, what is the process for making the decision?

Solving a problem, dispute, or contentious matter is called

Two workers enter one is wearing safety glasses, but the other is not. Should both wear them?

The individual negotiates diplomatic solutions to interpersonal & workplace issues.

On-the-job training is________

Job shadowing means:

The job of the Legislative Branch of the government is to ________________ laws

Motivating factors can be:

To have an effective team, which skill is not essential?

judgment about a person or group because of their culture or social class is called a __

A person's principles or standards of behavior; one's judgment of what is important in life.

Which of the following is a good behavior to show during an interview?

process which information is given between people through systems of symbols, signs, behavior.

Listening and hearing are the same thing when it comes to effective communication.

The rate of emergency room-related injuries for young workers is ___ to workers over 25.

Which of the following is not a type of web browser?

Demonstrate ________ by abiding by workplace policies and demonstrating honesty and reliability

To begin to do or make something:

The ability to do something or produce something without wasting materials, time or energy.

An orderly or step-by-step conception or proposal for accomplishing an objective:

The acceptance of something as fact without evidence or proof is called ____

Being proactive can best be described as:

. The overall look that an employee presents on the job is best described as one’s ___

One demonstrates ___ by negotiating solutions to interpersonal and workplace conflicts.

A customer orders fish you learn that the fish has sold out. What is the BEST way to tell them?

Demonstrate ________ by contributing new ideas and working with initiative

Simone is committed to lifelong learning. What is the BEST way that she can show her commitment

You have been asked to send inventory to a manager. What following format is most appropriate

____ skills which refer to a person's knowledge and occupational skills.

The use of the internet means to harass an individual:

Which of the following does not belong in a portfolio?

This describes a person’s feelings to duties such as goal settings, cooperation, and honesty.

Before you post online, you should ask yourself the following question(s):

What is the MOST important reason for cleaning your web browser after browsing the internet?

“Big Picture” issues can be referred to as:

Which of the following journals is a publication directly related to a profession?

_______ keeps information about a customer from being disclosed without his or her consen

Communication at a distance by technological means

Which of the following statements about reading skills is true?

____ is a prewrite helps get your ideas flowing and writing everything that comes to mind

What of the following refers to the mixing of people from other cultures who are in a setting?