REVIEW ESTI 104 FINAL EXAM

Question 1

What peeling chemical is used only by physicians?

Accepted Answer

carbolic acid

Question 2

Another term for upselling services is:

Accepted Answer

ticket upgrading

Question 3

What type of change occurs when ice melts and becomes water?

Accepted Answer

physical

Question 4

The three types of salon ownership are individual ownership, partnerships and ___

Accepted Answer

corporation

Question 5

How many pages should your resume be?

Accepted Answer

1

Question 6

The usual percentage for a tip on a total service ticket is :

Accepted Answer

15

Question 7

When is it appropriate to argue with a client?

Accepted Answer

never

Question 8

What type of light is LEAST favorable for makeup application?

Accepted Answer

indirect natural daylight

Question 9

An important part of the salon business is handled by the:

Accepted Answer

telephone

Question 10

In the salon, striving to help, pitching in, sharing knowledge, and being positive are all signs of a:

Accepted Answer

team player

Question 11

The most important point to keep in mind about makeup is that is should ___your best features.

Accepted Answer

accentuate

Question 12

Acctivities that promote the salon in a favorable light are known as__

Accepted Answer

advertising

Question 13

When taking notes, using key words or phases helps identify__

Accepted Answer

main points

Question 14

A student who understands the strategies for successfully taking test is ____

Accepted Answer

test-wise

Question 15

___techniques will save you time.

Accepted Answer

Problem solving

Question 16

Which is the term to describe day-to-day action that help a person to be productive?

Accepted Answer

life skills

Question 17

When asked a question during the interview, be honest and sincere and take no more than __minutes to respond.

Accepted Answer

2

Question 18

The largest expense in operating a spa is___

Accepted Answer

salaries

Question 19

One of the most common ways to be compensated in an entry-level position:

Accepted Answer

salary

Question 20

Not repaying a loan is called:

Accepted Answer

defaulting

Question 21

What is not true of the beige skin tone?

Accepted Answer

it may have green undertones

Question 22

What is the very first thing you should do when meeting a new client?

Accepted Answer

smile

Question 23

Your ___shows off your figure and conveys an image of confidence.

Accepted Answer

posture

Question 24

Whata is the average rate of cell turnover for people aged 50 and older?

Accepted Answer

42-84 days

Question 25

What electrical term is abbreviated as AC?

Accepted Answer

ALTERNATING CURRENT

Question 26

The steady customers whom you serve on a regulare basis are considered your;

Accepted Answer

client base

Question 27

Supplies that are to be sold to the clients are known as__

Accepted Answer

retail supplies

Question 28

What is necessary if you want to borrow more money to open a business or buy a house?

Accepted Answer

good credit

Question 29

When conducting a client consultation with a first time client, how much time should you schedule for the consultation?

Accepted Answer

5-15 min

Question 30

When interviewing potential employess, you should consider their level of skill, personal grooming and ___

Accepted Answer

attitude

Question 31

Long term goals are usually those you expect to take more than a ___to complete.

Accepted Answer

year

Question 32

Which face shape has long been considered the ideal?

Accepted Answer

oval

Question 33

What is a procedure that only physicians can administer?

Accepted Answer

deep peels

Question 34

Stresful, repetitive motions have a cumulative effect on the muscles and ____.

Accepted Answer

joints

Question 35

What do peels and chemical exfoliation do?

Accepted Answer

improve skin conditions such as acne

Question 36

In addition to your regular compensations, your tips are

Accepted Answer

reported as income

Question 37

In searching for a spa, it is important to find one that:

Accepted Answer

matches your preferences

Question 38

Malpractice insurance is purchased by the __

Accepted Answer

spa owner

Question 39

In the allotment of funds, paying the employees should always:

Accepted Answer

be the top priority

Question 40

An extremely useful tool used in securing employment is the :

Accepted Answer

employment portfolio

Question 41

A good method of estimating income and expenses is through a:

Accepted Answer

budget

Question 42

When planning to open a spa, one of the most important considerations is__

Accepted Answer

location

Question 43

Your sense of purpose can be validated in a personal _______.

Accepted Answer

mission statement

Question 44

UV radiation has a shorter wavelength, has more energy, and does not penetrate as deeply as ___

Accepted Answer

visible light

Question 45

____ is the study of how a workplace and its tools should be designed for maximum comfort.

Accepted Answer

Ergonomics

Question 46

Prior to opening a business, contact local authoritites regarding;

Accepted Answer

business licenses

Question 47

What is one of the factors to consider when choosing colors for a client?

Accepted Answer

skin color

Question 48

When taking an essay question test, before you begin writing, think carefully

Accepted Answer

outline your answer

Question 49

When should advertising for special events in your salon be planned?

Accepted Answer

well in advance

Question 50

The first to cultivate beauty in an extravagant fashion and use cosmetics part of their personal beautification habits _

Accepted Answer

Egyptians

Question 51

Once the client has decided to buy, quit;

Accepted Answer

selling

Question 52

Being punctual at work is respectful to your clients and your:

Accepted Answer

coworkers

Question 53

Being tactful means being truthful but not ____

Accepted Answer

critical

Question 54

Supplies used in daily business operations are known as___

Accepted Answer

consumption supplies

Question 55

Pure water with a PH of 7 is considered to be:

Accepted Answer

neutral

Question 56

The best form of advertising is through:

Accepted Answer

satisfied clients

Question 57

What percentage of total gross income should be allocated to advertising?

Accepted Answer

3%

Question 58

The process of ____ is fulfilling one&#x27;s potential.

Accepted Answer

self-actualization

Question 59

The type of ownership in which stockholders share the profits is called__

Accepted Answer

corporation

Question 60

Safety devices designed to detect an overload and disconnet the current to prevent overheating are____

Accepted Answer

fuses and circuit breakers

Question 61

In test taking, the basic question or problem is called the __

Accepted Answer

stem

Question 62

A description should contain:

Accepted Answer

duties and responsibilities

Question 63

In multiple choice testing, when two choices are identical, both must be__

Accepted Answer

wrong

Question 64

Overstocking and supply shortages can be prevented by maintaining;

Accepted Answer

purchase records

REVIEW ESTI 104 FINAL EXAM

Questions 75

REVIEW ESTI 104 FINAL EXAM

Questions 75