Module 1 Mash Up 2!

Question 1

What are the main mobile OSes on the market today?

Accepted Answer

iOS, Android

Question 2

What is the first step in the troubleshooting process?

Accepted Answer

Identify the problem

Question 3

Once a technician confirms a theory, what should they do next?

Accepted Answer

Establish a plan of action

Question 4

A manufacturer's website would give you the best information when providing the correct _________.

Accepted Answer

model number

Question 5

Where should someone find the latest version of a driver?

Accepted Answer

Manufacturer's website

Question 6

What is the final step in the troubleshooting process?

Accepted Answer

Document any findings

Question 7

A technician goes through the same steps to access a website as a user from another location. What are they doing?

Accepted Answer

Duplicating the problem

Question 8

What year was Windows 10 first released?

Accepted Answer

2015

Question 9

True or False? Windows is an open source operating system.

Accepted Answer

False

Question 10

What OS is estimated to be installed on the highest percentage of the world's computers?

Accepted Answer

Windows

Question 11

What year was the first GUI released?

Accepted Answer

1984

Question 12

Which Hypervisor runs off software and must request resource usage?

Accepted Answer

Hypervisor II

Question 13

Which Hypervisor runs on "Bare Metal" or the physical hardware?

Accepted Answer

Hypervisor I

Question 14

After setting up a computer, it isn't powering on. What should you do FIRST?

Accepted Answer

Check all cable connections

Question 15

What is the technical name for a web address?

Accepted Answer

URI, URL

Question 16

True or False? A 64-bit CPU can run both 32- and 64-bit applications.

Accepted Answer

True

Question 17

What browsers are currently found on modern computers?

Accepted Answer

Safari, Microsoft Edge, Google Chrome, Firefox

Question 18

Installing and running multiple operating systems on a single computer is known as __________.

Accepted Answer

Virtualization

Question 19

A vendor support contract has expired. How should someone find support about a product issue? (2)

Accepted Answer

Find a new application, Product community and support forums

Question 20

What key combination is used to open File Explorer?

Accepted Answer

Win + E

Question 21

What type of file coordinates hardware and software communication?

Accepted Answer

Extension, Driver

Question 22

True or False? The Android operating system is often customized by device manufacturers?

Accepted Answer

True

Question 23

What type of firmware is used on laptop and desktop motherboards?

Accepted Answer

BIOS, UEFI

Question 24

How many steps are in the CompTIA troubleshooting theory?

Accepted Answer

7

Question 25

Rather than release new versions, Windows 10 is using what kind of updates?

Accepted Answer

Feature Updates

Question 26

True or False? Windows 10 is the first 64-bit edition of Windows?

Accepted Answer

False

Module 1 Mash Up 2!

Questions 26

Module 1 Mash Up 2!

Questions 26