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Chapter 11: Social Media Analytics and Audits Flashcards | StudBud
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Chapter 11: Social Media Analytics and Audits
Chapter 11: Social Media Analytics and Audits
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Questions
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Answers
1
What question(s) should you ask when conducting a social media audit?
All of them
Does a presence on Instagram grow our email database?
Are we wasting our time & missing out by using some platforms over others?
Does having a company profile on LinkedIn attract better employee talent?
2
Selecting the best social media analytics tools depend on what three things?
Your budget, the amount of engagement you want, & your needs
Your objectives, the social media accounts you own, & your target audience
Your budget, needs, & objectives
Your target audience, needs, & objectives
3
Overall social media follower account plays a key role in the growth of your company on social media platforms
False
True
4
What is a social media audit?
A regular examination of your competition's social media activity
A regular examination of your business' social media activity
5
Revenue is the metric that makes company executives take notice
False
True
6
Writing down all your social media accounts is unecessary
True
False
7
Number of followers, likes, shares, and sales are some important metrics to monitor
False
True
8
You want a negative ROI
True
False
9
This is considered one of the best ways to prove the value of social media marketing
Likes & Comments
Revenue
Brand Mentions
Conversions
10
You should look for post consistency, engagement, and target audience presence when analyzing social media profiles
True
False
11
The process of gathering and analyzing data and behavior from social media profiles &using it to make better decisions
Social Media Analytics
Social Media Audit
Social Media Analytics Plan
Referral Traffic
12
This type of traffic is made up of visitors to your websites that arrived from another source
Conversion Traffic
Website Traffic
Referral Traffic
Analytical Traffic
13
Audience growth is not one of the key metrics to monitor
False
True
14
Metrics aren't important to Social Media Analytics
True
False
15
KPI stands for...
Key Performance Information
Key Product Indicators
Key Performance Indicator
Key Product Information
16
Most free social media analytics tools only exist for...
They exsist for both
Neither, these tools always cost money
Personal Accounts
Business Accounts
17
Analytics is described as using historical data to...
Research potential trends
All of the above
Evaluate the performance of past decisions
Project the effect of future decisions
18
ROI stands for...
Return Optimization Indicators
Return On Investment
Referral On Investment
Revenue Optimization Indicators
19
What is one thing you should check for in the brand consistency step of a social media audit?
A compelling and up-to-date company description
The number of likes you have
Your customer service rating
The amount of influencers who have commented
20
Brand Mentions are measured by...
How many visitors you get to your page
How many people are talking about your brand online
How many people engage with your page
How many celebrities mention your brand