EvCC Human Factors

The best way to Mitigate workplace fatigue is to:

A human action with unintended consequences defines

To help manage stress one could:

In the absence of a written and/or verbal turnover, one should

"Norms" are expected, yet unwritten rules of behavior.

To determine accuracy, a critical part of effective communication is:

A person who is easily distracted, unable to concentrate, shows poor decision-making and cognitive ability, suffers from

An aviation mechanic that has extensive experience performing the same task has the potential to become

The "challenge-response" system used in aviation today was first pioneered by

Human factors are comprised of many disciplines. Which is Not a discipline of Human Factors.

An active error is

Many areas of aviation have shifted their focus from eliminating error to

The best way to mitigate risk in a lack of knowledge situation is to:

A mechanic returns from break, and starts on step 7 instead of step 5 in a task, because they forgot where they left off

To combat complacency, a mechanic should

A mechanic working on a maintenance procedure that is distracted can

Using a _______ can help you overcome distractions in a maintenance situation.

The science primarily involved in studying ways to unify work teams and groups so they get along and work together.

The underlying causes of an error which lead up to a situation are

Unlike pilot errors, maintenance errors are

In terms of Human Factors, PEAR stands for:

How is a quality system assured?

Lack of Resources in the "Dirty Dozen" could be related to:

Consequences of human error can be catastrophic, or have little to no effect.

The three categories of "stressors" are:

According to Dr. James Reasons there are two types of human failure which can occur, they are

According to PEAR, a cold, rainy, ramp would best exemplify:

During the 1990s, Transport Canada identified twelve common issues in Human Factors. These became know as:

In the SHEL model, Software stands for:

Failure to recognize all the consequences of an action or lack of foresight:

MEDA stands for:

A loud noise in the hangar distracted you from your task. A best practice is to:

Not knowing how an aircraft system works, or unfamiliarity with different systems on the same aircraft, are examples of:

To avoid distractions in maintenance one should:

The Wright Brothers developed and flew the first powered aircraft on:

Omission is a type of human error defined as:

Around 1487, Leonardo da Vinci began a study of how the human body moves. This is an early example of:

The greatest impact in aircraft safety in the future will

Examples of physiological stressors are:

The elements of the PEAR model:

The study of the dimensions and abilities of the human body is:

Certification requirements, skill requirements, and activity sequences are defined in PEAR as:

The study of ways to unify work teams and groups so they get along and work together to get the job done right is:

The Circadian Rhythm is:

The ‘SHEL’ model is another human factors tool, the goal is to determine not only what the problem is, but also

Due to the nature of the maintenance tasks, an AMT will usually take

Complacency is usually a product of:

Using the the P.E.A.R. model, what does the "E" stand for?

The three types of human error are

In terms of human errors, it is more important to

According to the SHEL model, when we think of aviation safety in a contemporary way, human error is

A definition of human error is:

Safety engineering:

John is 6 feet 1" tall. Joe is 5 feet 6" tall. What could result if Joe is not tall enough to accomplish the task?

Professor James Reason explains that errors by aircraft mechanics fall into one of three categories. They are:

All of the following are consequences of human error, except

A best practice when communicating work performed on a task between shifts is to:

Someone choosing to do something wrong is an example of an

Commission is a type of human error defined as:

A resource is:

According to research, human factors accounts for what percentage of aviation accidents?

Human Error is

Which of the following are factors in the People model of PEAR?

The "ZERO Defects" quality programs instituted after the Vietnam Conflict relied on:

A mnemonic is:

Who developed the "Magnificent Seven" list that focuses on the positive aspects of human factors issues?

Extraneous is a type of human error defined as:

As a technician gains knowledge and experience, a sense of self satisfaction and false confidence may occur.

Getting adequate amounts of rest or sleep can help combat fatigue.

Which of the following is best overcome by everyone understanding and agreeing on actions to be taken.

Cockpit Resource Managment (CRM) instituted

In terms of maintenance, Airline Deregulation led to:

Existing "Norms" don't necessarily make company or work procedures right.

Not fully understanding a procedure(s) or task is associated with what Dirty Dozen subject.

Software, Environment, Liveware, and Hardware are elements in which model?

Historically, what percentage of accidents are caused by human factors?

Improved work quality and a more involved and responsible work force can result from

"Never assume the work has been completed without verifying":