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Real Life Technology Email Etiquette Flashcards | StudBud
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Real Life Technology Email Etiquette
Real Life Technology Email Etiquette
22 terms
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StudBud Administration
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51 plays
Email Etiquette
Flashcards
22 cards
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Practice quiz
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Host live
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Questions
22
Answers
1
Your email signature should include:
A selfie
Your name
Only your name and company
All your relevant contact information
2
What is the KEY feature of a Subject Line in an email?
It relates to the rest of the message
It should be in CAPITALS to get attention
It should have the date in it
It should be short and to the point
3
Which sentence demonstrates the best email etiquette?
B
C
A
D
4
What is wrong with this email excerpt?
It needs to be more carefully proofread.
It sounds like it is written in an angry tone.
It needs to be more specific.
It is impolite
5
What should an email signature include?
Company's name
Your name
Company's phone #
All of the above
6
Name one rule of Email Etiquette.
Do not use paragraphs
Write in capitals
Write in informal language
Be concise and to the point
7
What does CC mean in an email?
Cat Copy
Community Copy
Closed Communication
Carbon Copy
8
I can say whatever I want on chat or email.
False
True
9
What does email stand for?
B
A
C
D
10
Which of the following is considered to be poor email etiquette?
Keeping the message personal
Using a lot of CAPITAL LETTERS to emphasis certain words
Responding to messages as soon as possible
11
In what way does this email use bad etiquette?
A
C
B
D
12
The tone of a professional email message should be:
Casual - like the tone you use with friends
Formal
Conversational
13
When sending a message,you should copy ("cc"):
Your boss and your boss' boss
The whole world. Why not? Everyone else does.
Only those people who absolutely need to know.
Everyone in the department – just in case.
14
What is an important thing you should do with every e-mail?
Spell check & proper grammar
All of the above
Have a proper sign off
Have a nice greeting
15
In an email, what is the proper format for the body?
Use Block Paragraph Format---one space (“enter”) between parts
Indent each paragraph
16
What's wrong with this email excerpt?
It is full of blame and lacks ownership.
It needs bullet points
It doesn't allow for enough response time.
It has spelling errors.
17
What does Bcc mean?
blind carbon
blind copy carbon
blind carbon copy
blind copy
18
What should be included at the start of an email?
A warning message.
A friendly greeting.
A picture.
A poop emoji.
19
The best way to make several points in an email is:
Include all the points in the first paragraph.
Include all the points in the last paragraph.
Use lists with bullets or numbers
Use ALL CAPITAL LETTERS
20
What sort of information can you send in an email?
None of the above
all emails are encrypted so it doesn't matter
credit card
Username and password
21
In an email, what is an example of a proper salutation?
Hey
Dear Mrs. Kipfmiller,
Hi
None, you don't need one
22
You should only forward e-mail when
You know the other person should have the information.
You feel it's funny.
You type a personal comment about why I am forwarding it
The topic is commendable and important to all onliners.