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Unit 3 Test
Unit 3 Test
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Questions
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Answers
1
Which is an internal factor that might influence a business owner's decision making?
Competitors' activities
Opinions of others
Comfort with risk
Market share
2
Because a business spends $$$+ money to buy and maintain office stuff, it expects employees to:
Call service personnel when equipment doesn't work correctly
Ask others to operate equipment they don't know how to use
Use and handle the equipment with care
Develop procedures to fix the equipment
3
What type of information is acceptable to leave out of a job application?
Professional experience
Salary requirements
Educational background
Personal data
4
What is one of the main reasons for sending an interview follow-up letter?
To submit personal information
To ask questions about benefits
To show one's continued interest
To explain one's qualifications
5
Job applicants use headings on their résumés to:
Show employers that the résumé provides complete info
Organize the information so that it is easy to read
Follow the standard practices for résumé preparation
Ensure that the information is accurate and concise
6
Shannon's friend cancelled their shopping trip, excluding her again. What problem is this?
School
Work
Professional
Peer
7
Which is an example of a person obtaining unpaid work experience?
Sarah researches information about different careers
Kelly volunteers at a local radio station
Ben performs contract work for his friend's new company
Jim hires Kevin to cut his lawn every week
8
It's often necessary for employees to continue their education after working for many years to:
Attend college
Change careers
Serve an apprenticeship
Take online classes
9
One who understands himself and his unique skills and abilities usually can choose appropriate:
Talents
Careers
Friends
Traits
10
For a job seeker to find the
most
satisfactory job, he needs to:
Interview with several large companies
Consider salary or wages top priority
Identify his own goals and skills
Seek a job with advancement opportunities
11
Following an employee for a few days to obtain info about that career is an example of:
Job shadowing
Serving an internship
Personal interviewing
Volunteering
12
Which situation likely requires employees to obtain special training from an external source?
Understanding the company's policy manual
Interpreting a quarterly sales report
Analyzing results of a research project
Learning a complex computer software program
13
What should one put in the work experience section of a résumé if he hasn't had a paying job?
List his family job and volunteer work
Describe the kind of job he'd like to have
Explain he hasn't had a real job
Should not include a work experience section
14
What should individuals take into consideration when researching employment opportunities?
Future outlook
Safety program
Vacation time
Office environment
15
The newly redesigned Toyota Corolla is an example of:
Position innovation
Product innovation
Process innovation
Paradigm innovation
16
When Delores is finding solutions for obstacles at her job, she is:
Problem-solving
Innovating
Inventing
Decision-making
17
Which type of innovation occurs when the new product is released to the public?
Paradigm
Product
Position
Process
18
Which is a guideline for writing a job application letter?
Provide as much information as possible
Be brief and to the point
Mention other prospects
Include a list of references in the letter
19
People with limited work experience often include what type of references on their résumés?
Social
Family
Private
Personal
20
Accessing the websites of businesses and professional organizations is one way to obtain:
Interview appointments
Job applications
Work experience
Career information
21
Which industry exists to protect individuals and businesses from financial losses?
Accounting
Operations management
Insurance
Marketing research
22
If a company gives its employees the right gear to protect them, it's being responsible by:
Fair wages and benefits
Safe working conditions
Equal employment opportunities
Professional-development opportunities
23
Employees who have innovation skills are able to:
Socialize effectively
Behave aggressively
Think in new ways
React to problems
24
In the decision-making process, which step occurs
after
the need is determined?
Gathering information
Making a decision
Acting on the decision
Considering the choices
25
When asked questions during an employment interview, applicants should:
Say "yes" or "no"
Change the subject
Nod in agreement
Answer in full
26
Entry-level positions provide employees with:
Few advancement opportunities
Basic job experience
Limited training
High salaries
27
After an employee collects the necessary facts, what's the next step to solve a problem?
Act on assumptions
Make a decision
Define the problem
Analyze the information
28
Jacob, by talking with a person in his field-of-interest, gets career info by initiating a/an:
Job evaluation
Internship
Exploratory interview
Discussion forum
29
What should one do to send an application if an ad
didn't
give instructions on whom to contact?
Send the letter to the human resources department
Call to find out who will make the hiring decision
Ask the newspaper who submitted the job ad
Address the letter "To whom it may concern"
30
In which part of a SMART goal would one track progress toward his/her outcome?
Timely
Realistic
Specific
Measurable
31
Most
businesses expect their employees to show an interest in the company by being:
Aggressive
Cooperative
Impulsive
Emotional
32
Which type of goal has Doug set if he is 18 and wants to run for president when he's 35?
Short-term
Unattainable
Long-term
Unrealistic
33
Is it appropriate for applicants to ask businesses to let them know when a decision is made?
Yes, this should be the applicants' first question
No, the business will notify them without being asked
Yes, this request can be included in a follow-up letter
No, the business should not give out this information
34
An important problem-solving skill for individuals to have is the ability to be:
Aggressive
Objective
Economical
Judgmental
35
A paradigm innovation occurs when:
The product is marketed in a different way
Processes are being improved to generate benefits
Major shifts in thinking cause change
There are improvements on the product
36
Chris watches and reads space flight reports and plans. Space exploration is one of Chris':
Skills
Interests
Abilities
Aptitudes
37
How may a business decide which employee to promote when all have the same competency level?
Age
Seniority
Tenure
Gender
38
What job suits one if one enjoys working with people, TV, and ads, is creative and well-versed?
Business and office
Health and fitness
Communications and media
Personal services
39
Why do many businesses expect their employees to do their jobs according to strict guidelines?
To exhibit loyal behavior
To show an interest in work
To develop an enthusiastic attitude
To create a safe environment
40
Self-understanding helps one to raise his level of self-esteem because it:
Helps him to develop personal interests
Identifies social activities he enjoys
Gives him a true picture of himself
Compares his skills with others' skills
41
Employees face the possibility of being laid off and decide to look for new jobs. They are:
Solving problems
Gathering information
Doing research
Asking questions
42
A main reason to consider hiring a man with internship experience is because it implies he has:
A well-rounded educational background
The ability to work with financial data
A network of prospective sales contacts
Traits such as initiative and commitment
43
An employee who is continually teased and made fun of by a supervisor is a victim of:
Criticism
Partiality
Intolerance
Harassment
44
Interviewers often say to applicants, "Tell me about yourself." This request's purpose is to:
Test the applicant's communication skills
Find out about the applicant's personal life
Uncover job-related problems the applicant has
Test the applicant's honesty and integrity
45
Which is an appropriate response to a question asking why one left a previous job?
Never received a promotion
Demanding employer
Accepted another position
Problems with management
46
Which method should Tia use if she has many interests and doesn't know which career is best?
Complete an aptitude assessment survey
Have friends and family critique her personality type
Develop a general interest questionnaire
Surf the internet for job descriptions
47
Which is the
best
source of information about job leads?
Occupational Outlook Handbook
Bureau of Labor Statistics
Business advisors
Family and friends