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Operations Management
Operations Management
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Operations Management Revision Quiz
Flashcards
14 cards
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Practice quiz
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Questions
14
Answers
1
'____ is used to calculate what materials will be required in what quantities and when'
materials requirement planning (MRP)
just-in-time (JIT)
forecasting
master production schedule (MPS)
2
Banking is part of which industry sector
tertiary
secondary
government
primary
3
A voluntary corporate sustainability and citizenship initiative ran by the UN:
Global Compact
UNPACKED
LATVIA
Businesses for Sustainability
4
Using computers to control machinery, tools & equipment in order to produce a product is called
CAM
CIM
CAD
FMS
5
quality assurance:
detects and eliminates errors after they occur
is a reactive quality management system
may involve the use of an external ‘certification body’
is a Chinese government conspiracy
6
Inventory is the storage of:
all of the above
work in progress
raw materials and component parts
finished goods
7
Ensuring that employees are treated fairly and ethically is:
an overbearing impediment to business efficiency
why most Operations Managers fail to meet their targets
not necessary if you have your products made outside of Aus.
a core aspect of corporate social responsibility
8
Management of the operations system determines
quality of the product
cost of the product
all of the above
quantity of the product
9
A well-designed website:
is a marketing tool
is a source of product / service information for customers
all of the above
can serve in place of a bricks and mortar shop
10
Which functional area listed below is integral to operations management
marketing
management
finance
human resources
11
The series of policies and practices re an organisation’s approach to environmental issues is:
Purchasing policy
Environmental management system
Supply chain management
a complete waste and time and money
12
Goods and services providers share the following similarity in their operations systems:
utilise technology
all of the above
deal with customers and suppliers
aim to product a high-quality product
13
Fairtrade is a:
motto of businesses concerned about CSR
operations management strategy
scheme to make Mexico pay for Trump's wall
certification scheme tackling poverty in developing nations
14
Businesses that need to be concerned about corporate social responsibility include:
all businesses, both large and small
businesses that are listed on the Australian stock exchange
businesses that have a high public profile
businesses that operate internationally