COSM 40 Exam (All Chapter Tests) 1

Networking provides all of the following benefits EXCEPT:

Features of a product are its characteristics, which might include:

Calamine lotion would fall under which cosmetic classification?

Which of these descriptions is NOT a guideline to be used when creating a resume?

The primary ingredient of most shampoos is:

Which shampoo would most likely be used to remove product buildup?

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What is formed when two or more immiscible substances are united with the help of a binder?

The oil-loving part of a surface active agent is called:

Which form of advertising involves sending postcards or flyers to prospective clients?

An ingredient found in conditioners making hair easier to comb and control static is:

Which of the following actions would represent taking the team approach?

What is the name given to purifying water by passing it through a porous substance?

Why is chlorine added to the water purification process?

Which of the following items is reported to the IRS as employee income?

Which of the following shampoo types is designed to treat scalp and hair problems or disorders?

An example of an oil-in-water emulsion is:

A shampoo type generally recommended for clients who are bedridden and cannot wet their hair is known as:

The term given for selling products for client home care is:

Insurance benefits might include all of the following EXCEPT:

Which of the following terms refers to all money owned?

Which one of the following items is usually the largest expense in operating a salon?

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A form of silicone used in conditioners that give softness to the feel of hair without weighting it down is known as:

Before a salon owner can hire employees they need to apply for a(n):

Which of the following descriptions identifies shampoos for thinning hair?

Of the items listed below which one is NOT considered a benefit?

An acid rinse (pH of 2-3) designed to dissolve soap scum, untangle and separate hair and add sheen is a:

In the process of making a cup of instant hot cocoa, what would the dry cocoa represent?

The most important relationships you form at the beginning of your career are those that develop:

Humectants are what type of ingredients?

Earning additional payment based on the number of clients a salon professional brings into the salon is?

Active ingredients in a rinse, such as benzalkonium chloride, lauryl isoquinolinium bromide and polysorbate leave hair:

Which type of insurance protects the salon owner from financial loss due to an employee's negligence?

Salon professional’s name, scheduled service, client’s name, date and client’s phone number should all be included in

When handling a phone call, always:

Why is it sometimes recommended to add heat during the process when working with conditioners?

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Which of the following characteristics identifies a pH-balanced shampoo?

Which of the following terms means liquids not able to be mixed?

Which of the following statements describes what you should do if you are asked a question that seems discriminatory?

What is the best form of advertising?

Which buyer type wants to save money at all costs and is not as interested in quality of product as price?

A set income given to an employee on a weekly or monthly basis is known as:

Before an interview begins, you might be asked to fill out a(n):

A substance that is able to dissolve another substance is called a(n):

Which type of buyer puts up a struggle and has a strong desire to debate with you?

What product adheres to the hair shaft, even after ordinary rinsing, leaving hair easier to comb and handle?

U.S. Social Security and Canadian Pension taxes are planned savings/retirement funds, and the money is collected by the:

Which of the following cosmetic classifications represents a mixture of two or more kinds of molecules evenly dispersed?

If the pH of a shampoo is too alkaline (or too acidic), the hair fiber can:

Who must apply for a state sales tax permit before collecting taxes on products or services sold?

Which of the following descriptions would be considered a key to successful client relationships?

A conditioner ingredient that gives dry hair a smooth feel and makes hair easier to comb is:

Procedures in the salon that ensure all products are accounted for is known as:

If you are going to be absent or have vacation time, you would take all of the following steps EXCEPT:

Which conditioner will penetrate into the damaged hair shaft and deposit proteins into the cortex?

The item that offers an employer a brief summary of what qualities you would bring to the salon is called a(n):

Water that contains certain salts of calcium, magnesium and other metals that prevent shampoo from lathering is:

Products purchased by the salon owner for use during client services and for retailing are known as stock in quantity or

Cleaning the hair and scalp and removing all foreign matter without adversely affecting either the scalp or hair is:

Most ingredients for conditioners are proteins derived from:

Passion as a work principle can be described as:

Dependability as a work principle can be described as:

A collection of your creative work and documents to show potential clients or employers is called a:

Rinses, which affect mostly the surface of the hair:

An efficient working space for each salon professional is:

Paid holidays, bonuses and insurance are all examples of:

Which buyer type is open-minded and willing to take a chance on new products without hesitation?

All of the following descriptions apply to an independent salon EXCEPT:

What percentage of the total salon expenses generally represents compensation for the salon owner and employees?

Which conditioners contain a vegetable protein, acidic, & causes the cuticle to close after alkaline chemical services?

The renting of a space, suite or booth by an individual salon professional on a monthly basis is referred to as a(n):

Which shampoo contains temporary color molecules that adhere to the outer cuticle of the hair and deposit color?

Which of the following business types is owned by the shareholders and formed under legal guidelines?

The instructions on a product state to shake well before use, which indicates the product is a(n):

Which of the following classifications would identify emulsions that are generally used in the cosmetology industry?

Shampoo containing additives to improve tensile strength, elasticity and porosity of the hair is:

Which of the following characteristics will contribute to career success?

The ability of hair to absorb moisture, liquids or chemicals refers to the hair's:

How far can healthy hair be stretched without breaking when wet?

Type of business ownership in which two or more persons share all costs of opening, operating and maintaining a business

When handling a client complaint you can turn a negative experience into a positive one by:

What is used for hair that has been damaged by strong alkaline shampoos, chemicals or heat styling?

In many cases, the first person to greet a client as they arrive is the:

Which conditioners have a vegetable oil base, acidic pH and are not recommended for fine or limp hair?

The determination on whether a specific product should be continued as a retail item is based on the number of:

Workers' Compensation Insurance is needed to protect the:

Location is the most important factor in:

The emotional buyer bases his or her purchases on:

What does the manufacturer provide that is the best source of specific information about a product?

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The following are all benefits of a product EXCEPT:

Stretching the hair and having it return to its natural shape without breaking is associated with the hair's:

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Net worth is calculated by subtracting liabilities from:

During a job interview it is very important to:

Renting or leasing a workstation from a building owner would represent which of the following situations?

Which of the following is perhaps the easiest buyer motivation to recognize in the salon?

To be granted future loans, it is important to pay loans on time and avoid: