Which of the following statements uses the most precise, vigorous words to communicate the message?

After studying the report, I realized that the data were inaccurate.

Which of the following sentences best illustrates the “you” view?

You will receive your order in two business days.

Which of the following is an advantage of the indirect pattern of organization?

It encourages the fair consideration of the writer's main message.

What is the first step to writing any kind of report?

identify audience, purpose, and problem

Which of the following should you document in a report?

another person's ideas, opinions, or examples

What is the primary purpose of a well-designed business document that uses graphic highlighting?

to enhance readability and comprehension

An email subject line should

Be short, ideally less than 6 words long

In what situation would it be most appropriate to choose the direct pattern of communication?

When the recipient will be happy with your message.

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COMM Test Review

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Questions 15

Answers

1
Which of the following statements uses the most precise, vigorous words to communicate the message?
After studying the report, I realized that the data were inaccurate.
After perusing the report, I realized that the data were wonky.
After reading the report, I realized that the data were bad.
After looking at the report, I realized that the data were inadequate.
2
Which of the following sentences best illustrates the “you” view?
You say your car was damaged by our machine, but our machines are the best.
Our bus tours include admission to both museums.
We are happy to submit an online review of your new book.
You will receive your order in two business days.
3
Which of the following is the most effective organizational pattern to use if an audience will likely be displeased?
Chronological
Pivoting
Direct Pattern
Indirect
4
Which of the following is an advantage of the indirect pattern of organization?
It encourages the fair consideration of the writer's main message.
It increases the amount of time the reader must spend reading the message.
It surprises the reader.
It increases the entertainment value of the message.
5
What is the first step to writing any kind of report?
write the first draft
identify audience, purpose, and problem
do research
analyze, interpret, and organize your data
6
Which of the following is NOT a part of the four-part pattern for delivering bad news effectively?
Buffer
Reasons
Bad News
Hook
7
What is the purpose of a cover letter?
to show that you understand the employer's needs
to show your writing ability
all of the above
to separate yourself from other job candidates
8
Which of the following should you document in a report?
your own conclusions
another person's ideas, opinions, or examples
Common Knowledge
9
What type of resume focuses on a job candidate's skills rather than her job history?
functional
empirical
diabolical
chronological
10
What is the primary purpose of a well-designed business document that uses graphic highlighting?
to demonstrate computer skills
to deliver bad news sensitively
to enhance readability and comprehension
to highlight research
11
An indirect message is best conveyed with
A memo
Text
A letter
Email
12
An email subject line should
Identify who is receiving the message
Be longer than the email message
Inlcude all of the most important details from the email
Be short, ideally less than 6 words long
13
In what situation would it be most appropriate to choose the direct pattern of communication?
When the recipient needs to be persuaded before accepting your message.
When the recipient will be happy with your message.
When the recipient will be hostile towards your message.
When the recipient has initiated the exchange through a complaint.
14
What is the final step of a yardstick report?
establish criteria for comparison
make recommendations
explain possible solutions and alternatives
describe the problem
15
Which of the following is an example of unprofessional, low-level word choice?
judge
criticize
badmouth
denigrate

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