stud
bud
Sign up
Log in
Home
Library
Explore
SAT
More
SPS Competition Finals Quiz 2023 Flashcards | StudBud
Explore
/
SPS Competition Finals Quiz 2023
SPS Competition Finals Quiz 2023
12 terms
·
StudBud Administration
·
34 plays
Imported from external platform
Flashcards
12 cards
F
Practice quiz
P
Host live
L
Questions
12
Answers
1
Define: In the Problem Description - 5W1H, what does the "Why?" mean?
For the sake of being thorough
Resources required to resolve the problem.
Contributing, Direct or Root Cause of the problem.
Business Impact of the problem (SQDC). Prioritization of issues.
2
Overview: True or False - If done correctly, Systematic Problem Solving will have a
funneling
effect
False
True
3
In 5 Whys analysis, in order to know when to stop asking Why, which of the following is NOT an End Path Reasoning?
Following Proper Standards
Don't have control eg. Laws of Physics
Team Consensus
Partial, Entire System Failure
4
Improve: Which of the following is not the correct difference between corrective (CA) and preventive actions (PA)?
CA is a reactive process vs PA is proactive
In CA, a non-conformance or problem has ALREADY occurred
CA intends to fix the problem. PA intends to avert potential problems.
In CA, a non-conformance or problem has NOT occurred
5
Overview: What does the abbreviation SPS stand for in REC?
Standard Problem Solving
Switching Power Supply
Systematic Problem Solving
Singapore Prison Service
6
Measure: The pareto diagram employs the 80-20 rule which helps in prioritization of issues
False
True
7
Control: Which of these are
not
methods to sustain the corrective and preventive actions taken?
Make adjustments to the results vs target if it is not meeting
Conduct training on improved process
Communicate results - conduct checks to ensure actions are still in place
Document all changes updated and implemented
8
Overview: State the difference between addressing the symptoms of a problem and tackling its root causes.
Addressing symptoms will prevent the problem from reoccuring.
There is no difference.
Tackling root causes involves implementing containment actions
Tackling the root cause instead of symptoms will prevent future occurences.
9
Analyze: RCA Cause and Effect - If 2 causes/effects have an AND relationship, eliminating one will solve the problem
True
False
10
Overview: In which situation and time, should we apply Systematic Problem Solving?
Only when time permits. The line comes first.
When my boss asked me to do so.
All situations. All problems should use the SPS template whenever possible.
When there is significant pareto impact to SQCD given our lean resources.
11
State the correct procedural sequence of when implementing Root cause analysis in the workplace
Decide, Measure, Analyze, Implement, Control
Define, Measure, Analyze, Improve, Control
Define, Measure, Analyze, Improve, Check
Define, Analyze, Control, Improve, Measure
12
Define: What does the
R
in a
SMART
Goal stand for?
Reliable - The goal is an objective the team can depend on.
Ridiculous - Very stretched goals to aspire team to hit higher targets
Relevant - Goal ties in with team's responsibilities and objectives
Responsible - Part of REC's values.
