MGT 201 Final Exam

Core competency is

Important traits for successful managers are

Hypothetical questions require an applicant to

The three skills needed in order to be an effective administrator are

The selection process includes all of the following except:

This type of person commonly starts a new small business venture

These types of questions often only require a yes or no answer from the applicant

This process involves everyone in the organization focusing on the customer to continually improve product value

The degree in which the employee has discretion to make decisions in planning, organizing, and controlling the task

The process of developing a mission and long-range objectives and determining how they will be accomplished

This has changed the speed and the way organizations conduct and transact business

The internal environment factors in a SWOT analysis for strengths and weaknesses include all of the following EXCEPT

Who is it that has a major effect on the organization's performance through purchasing of products

This is considered the foundation of an organization

The process of assigning responsibility and authority for accomplishing objectives is

With this strategy, the organization goes into a related or unrelated line of products

This decision-making style likes to make quick decisions without taking time to get all the information needed

The types of change in business are

This identifies the task and responsibilities of a position

After managers have evaluated their organization and competition by completing analysis what should they re-review

This is the process of attracting qualified candidates to apply for a job

In setting objectives and plans an individual should recognize

This type of strategy is an attempt to reverse a declining business as quickly as possible

The process of identifying tasks that each employee is responsible for completing

Incentives can include

__ involves giving praise for a job well done to maintain performance or taking corrective action

A chart that is a graphic illustration of management hierarchy is known as

The process of delegating and coordinating tasks and resources to achieve objectives

The process of setting short-range objectives and how they will be accomplished

A small business is independently owned and operated, is not dominant in its field, and has annual receipts less than

This department is usually responsible for employee health and safety programs, labor relations, and termination

When a company analyzes competitive forces it looks at all of the following EXCEPT

The right to make decisions, issue orders, and use available resources is known as

Free-riding in a group is a term used to describe

When we talk about product life cycle process, the fourth and considered the last part of the cycle steps is known as

Legally required work benefits include

Certain problems during the selection process of hiring that should be avoided

Identify management levels most common in business

Entrepreneurs provide major contributions to society in:

In the process of consensus mapping, if the consensus cannot be reached

The composition of a group is the mix of members

Manager's resources include

An "effective" objective conforms to "want" criteria

The authority level of a manager who is free to make decisions and act without the boss's knowledge but may consult ""

Technical skills are also known as

Leadership is based on

Physical Resources are primarily

When a conscious effort to operate in a manner that creates a win-win situation for all stakeholders

These people consist of employees, shareholders, customers, suppliers, society and the government at times

This occurs when two companies form one corporation

This management role is considered to be a monitor, disseminator, and is the spokes-person

Employee turnover can reduce overall

Managers have more time to perform high priority task when they

People's ability to make ethical choices is related to their level of:

The number of diverse tasks that make up a job and the number of skills used to perform the job

This skill set reflects the ability to work with people in teams

___ is the process of taking corrective action to meet objectives

The standard of right and wrong that influence behavior

This is the organization's purpose or reason or being

The extent of which members of a group abide by and enforce the group norms depends on

Decision-making steps include

When a company attempts to hold and maintain its presents size or to grow slowly they are said to be within __ strategy

Given to the new employee in order to " learn the ropes" is a process known as

The process of re-interpreting immoral behavior in terms of a higher purpose is referred to as

Core competency and benchmarking are two aspects of a company's

This is a written description of a new venture

This is the total of an employee's pay and benefits

The rule of thumb is to __ the key people in the problem to participate

Managers find it extremely unnecessary to introduce top candidates to coworkers during the interview process

To make decisions without rushing or wasting time knowing there is enough information to make a sound decision

When an organization compares services and processes with those of other companies

The "T" in a SWOT analysis represents

All managers perform these management functions

These types of decisions arise in recurring or routine situations

The process of suggesting many possible alternatives without evaluation

Cross functional groups come from:

The process of influencing employees to work toward achieving objectives

This is a clear line of authority from the top to the bottom of an organization

EEOC refers to

The three conditions in decision making are certainty, uncertainty, and ___

These are considered alternative plans to be implemented if uncontrollable events occur

Levels of organizational culture include

A manager who is innovative and shoes initiative, takes corrective action during disputes and deals with customer sat.

This manager type does not supervise other managers; but supervises operational plans

A manager is responsible for achieving organizational goals through

Human Resources are:

An evaluative appraisal is used to

This is an overall corporate strategy for growth, stability, or turnaround and retrenchment or for some combination

The two different types of authority are

Major sources of resistance to change are

The process of eliminating or combining tasks to improve performance

Potential advantages of group decision making

Using this technique enables people to get more done in less time with better results

This refers to offering a unique customer value before competitors do so:

An MBO is referred to as

In the SWOT analysis customers, competitors, and suppliers represent:

Traits for notable managers include

External recruiting sources may include

When managers do not delegate

The process of generating and evaluating alternatives using a structured voting method