Practice Questions for Decision Making Chapter 11

Question 1

Which of the following is a disadvantage of group decision making?

Accepted Answer

Fewer ideas generated

Question 2

Which of the following is an example of framing bias?

Accepted Answer

Customers finding it easier to let go of a discount as opposed to accepting

Question 3

What type of decision requires conscious thinking, information gathering, and careful consideration of alternatives?

Accepted Answer

Nonprogrammed decisions

Question 4

How can decision makers avoid escalation of commitment?

Accepted Answer

All of these

Question 5

Which of the following is an example of overconfidence bias?

Accepted Answer

Thinking you can pick the winners of a football game with no evidence

Question 6

According to the case of Ingar Skaug, what approach did he take to improve decision making within Wilhelmsen Lines?

Accepted Answer

He forced employees to make their own decisions

Question 7

What was the driving force behind the sliding economy in the United States, according to many experts?

Accepted Answer

The risky lending practices of many banks

Question 8

Nonprogrammed decisions are typically made when:

Accepted Answer

The decision is unique and important

Question 9

According to the rational decision-making model, when is it most challenging for decision-makers to find alternatives?

Accepted Answer

Step 4

Question 10

In the rational decision-making model, what is the first step?

Accepted Answer

Identifying the problem

Question 11

What was the biggest challenge that Ingar Skaug faced when he started his job at Wilhelmsen Lines in 1989?

Accepted Answer

Decision-making style

Question 12

What is nemawashi in Japanese decision-making culture?

Accepted Answer

Building consensus within a group before making a decision

Question 13

How can decision makers avoid the hindsight bias?

Accepted Answer

By remembering this bias before passing judgments on other people's actions

Question 14

Which of the following is an example of a programmed decision?

Accepted Answer

Determining the response to customer complaints

Question 15

How does Google make their hiring process competitive?

Accepted Answer

All of these

Question 16

What term refers to spending too much time gathering and analyzing information, leading to a lack of decision-making

Accepted Answer

Analysis paralysis

Question 17

Which of the following is an example of anchoring bias?

Accepted Answer

Relying too heavily on a single piece of information

Question 18

Which type of decision occurs at the lowest level in an organization and involves daily operations?

Accepted Answer

Operational decisions

Question 19

What step in the rational decision-making model can be the most challenging and often leads to failure?

Accepted Answer

Generating alternatives

Question 20

Which of the following is NOT one of the basic questions you can ask yourself to assess the ethics of a decision?

Accepted Answer

Does this decision align with my personal beliefs and values?

Question 21

In the context of decision-making levels, tactical decisions are primarily made by:

Accepted Answer

Managers

Question 22

How does Google encourage employee innovation?

Accepted Answer

By rewarding employees for their mistakes

Question 23

In the creative decision-making process, which stage occurs when the brain is working on the problem unconsciously?

Accepted Answer

Incubation

Question 24

What is hindsight bias?

Accepted Answer

Looking backward in time and thinking mistakes were obvious after they have

Question 25

What is framing bias?

Accepted Answer

Being influenced by the way a situation or problem is presented

Question 26

How does Google make decisions?

Accepted Answer

By assigning decision-making power to small teams

Question 27

What are the three factors researchers focus on to evaluate the level of creativity in the decision-making process?

Accepted Answer

Flexibility, originality, and fluency

Question 28

In which decision-making model are new solutions generated, and there is time to immerse oneself in the issues?

Accepted Answer

Creative

Question 29

Which decision-making rule is characterized by a single vote for each group member?

Accepted Answer

Majority rule

Question 30

Which of the following is NOT a method for enhancing organizational creativity?

Accepted Answer

Discouraging risk-taking

Question 31

What term is used to describe the situation where too much information leads to decision paralysis?

Accepted Answer

Analysis paralysis

Question 32

Which of the following decisions is an example of a strategic decision?

Accepted Answer

Deciding to have great customer service

Question 33

Which of the following is an advantage of group decision making?

Accepted Answer

Increased potential for creativity

Question 34

What is the first step in the creative decision-making process?

Accepted Answer

Problem identification

Question 35

What is anchoring bias?

Accepted Answer

Relying too heavily on a single piece of information

Question 36

According to the rational decision-making model, what should be done before searching for alternatives?

Accepted Answer

Establishing decision criteria

Question 37

What is a decision tree?

Accepted Answer

A diagram in which answers to yes or no questions lead to addressing additi

Question 38

Which of the following is a benefit of individual decision making?

Accepted Answer

Typically faster than group decision making

Question 39

In the intuitive decision-making model, experts make decisions by scanning the environment for cues to recognize what?

Accepted Answer

Patterns

Question 40

What is Google&#x27;s mission statement?

Accepted Answer

To organize the world's information and make it universally accessible and

Question 41

Which of the following is an example of a strategic decision?

Accepted Answer

Merging with another company

Question 42

What is overconfidence bias?

Accepted Answer

Overestimating one's ability to predict future events

Question 43

Which decision-making model should be used when information on alternatives can be gathered and quantified

Accepted Answer

Rational

Question 44

Which of the following is an example of an operational decision?

Accepted Answer

Deciding how often to communicate with new coworkers

Question 45

In the rational decision-making model, what is the first step?

Accepted Answer

Identify the problem

Question 46

What is escalation of commitment?

Accepted Answer

Continuing on a failing course of action after information suggests not

Question 47

Which decision-making rule is characterized by seeking support from all members?

Accepted Answer

Consensus

Question 48

What is the primary benefit of the Delphi technique?

Accepted Answer

Anonymous responses

Question 49

Which of the following is an example of a programmed decision?

Accepted Answer

Responding to a customer complaint with a free dessert

Question 50

Which decision-making tool is useful for avoiding groupthink?

Accepted Answer

NGT

Question 51

What step of the rational decision-making model involves determining the importance of each criterion?

Accepted Answer

Step 3

Question 52

Which of the following is a cultural difference in decision-making styles between American and Chinese managers?

Accepted Answer

Chinese managers value quick decision making more than American managers

Question 53

What is a major factor in the success of Wilhelmsen in revolutionizing the shipping industry

Accepted Answer

Employee freedom to make decisions and mistakes

Question 54

Which technique involves generating ideas by following a set of guidelines, including no criticism of ideas

Accepted Answer

Brainstorming

Question 55

The rational decision-making model assumes that decision-makers:

Accepted Answer

Know all their available choices

Question 56

Which of the following is a symptom of groupthink?

Accepted Answer

Self-censorship

Question 57

Which of the following is a potential disadvantage of using a GDSS?

Accepted Answer

Information overload

Question 58

Which decision-making model is most appropriate when there is time pressure and analysis paralysis would be costly?

Accepted Answer

Intuitive

Question 59

What type of decision is made when a company decides to offer a new product line?

Accepted Answer

Nonprogrammed decision

Question 60

According to the bounded rationality model, which term describes accepting the first alternative that meets your minimum

Accepted Answer

Satisficing

Question 61

What is the best course of action for a CEO of a small company that needs to cut operational costs or face bankruptcy?

Accepted Answer

Consider all options and make most ethical decision based on information

Question 62

Which of the following assumptions does the rational decision-making model make?

Accepted Answer

People want to make optimal decisions

Practice Questions for Decision Making Chapter 11

Questions 62

Practice Questions for Decision Making Chapter 11

Questions 62