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Unit 6: Aim E Review
Unit 6: Aim E Review
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Business btec Unit 6 Level 3 Impact of Change Principles of Management
Flashcards
12 cards
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Practice quiz
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Questions
12
Answers
1
What are the three stages of
Lewin's Change Management
Model?
Unfreeze - Change - Refreeze
Define - Analyse - Improve
Freeze - Change - Freeze
Review - Change - Implement
2
Which of these are
internal
factors influencing change?
(select as many as relevant)
Leaders or Managers
Economy
Legislation
Cash Flow
3
Which Stakeholder is influencing change:
Would like an increase in wage and working conditions, may strike.
Employees
Customers
Government
Regulators
4
Why might a business need to implement change? (select as many as relevant)
To survive
Due to legislation
As technology improves
To grow
5
Which of these happens during the
Unfreeze
stage of Lewin's Model?
Determine what needs to change
Dispel rumours
Develop ways to sustain change
Empower action
6
Which of these
are
External
Stakeholders?
(mark as many as relevant)
Owners/ Directors
Local Community
Employees
Government
7
Which Stakeholder is influencing change:
Ensure safety, that taxes are paid and encourage employment.
Financial Institutes
Competitors
Shareholders / Owners
Government
8
Stakeholders can influence change. What is a Stakeholder?
Someone who is against the business in question.
Someone with interest in the business.
Someone who owns part of the business.
Someone who holds meat.
9
Which of these happens during the
Change
stage of Lewin's Model?
Create the need to change
Ensure support from management
Involve people in the process
Anchor the change in the culture
10
Which of these happens during the
Refreeze
stage of Lewin's Model?
Understand doubt and concerns
Describe the benefits
Understand why change has to take place
Celebrate Success
11
The
main
factors that influence change are...
Only Managers
Shareholders & Customers
Right & Wrong
Internal & External
12
Which of these are
external
factors influencing change?
(select as many as relevant)
Availability of raw materials
Competition
Virus Pandemic
Industrial Action
