AS 400 First Term Exam

use of scientific method to determine “one best way” to do a job & train workers that way.

Optimization – making a system or design as ineffective as possible.

Systems approach: a set of related & interdependent parts arranged to produce a unified whole.

deciding what to do and how to do it. (who does task, chain of cmd, and who makes decisions)

using outside organizations to provide necessary products and services

Multinational corporation: a home base in one country & no operations in other countries

a term that includes all activities included in a successful Internet-based enterprise.

Any computer transaction that occurs when data are processed and transmitted over the Internet.

the advent of machine power, mass production & efficient transportation.

the process of getting things done, through & with other people, efficiently & effectively

Technology: equipment, tools, or operating methods designed to make work more efficient.

the breakdown of jobs into narrow, repetitive tasks

laying off large numbers of people in order to create a more efficient operation

Hierarchy – a series of graded or ranked persons or elements.

defining goals, setting strategy, and coordinating activities

motivating employees, directing others’ activities, and resolving conflicts:

a set of rules or principles that define right and wrong conduct.

a collection of people brought together to accomplish a specific purpose:

Those who work directly on a job or task who have no responsibility for overseeing others’ work

a formal statement of an organization’s core values & rules it expects all to follow.

ability to use tools, procedures & techniques in a manger's specialized field.

the process of starting a business, organizing the resources, and assuming the risks & rewards.

a person who directs the activities of other people in the organization

the ability to work with, understand, mentor, and motivate people.

Principles of management: fundamental or universal truths of management practice.