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HSC Business Studies - Operations Flashcards | StudBud
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HSC Business Studies - Operations
What is a lead time?
What does a Gantt chart help businesses do?
HSC Business Studies - Operations
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HSC Business Studies - Operations
Flashcards
35 cards
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Answers
1
What does a Gantt chart help businesses do?
Transform inputs into outputs
Put tasks in order
Measure business performance
Sequence and schedule business activities
2
What is a lead time?
The time it takes for one businesses to gain market share
The time it takes for a product to be delivered to consumer
The time it takes for an entrepreneur to become a leader
The time it takes to see the order fulfilled from being made
3
Which of these is an advantage of holding stock?
Obsolescence
Demand can be met quicker
4
Which is NOT an important aspect of quality?
Process
Control
Assurance
Improvement
5
What kind of quality expectations do consumers have with goods?
Fitness of purpose, Professionalism & Customisation
Inputs, Transformation, Outputs
Durability, Customisation & Professionalism
Quality of design, Fitness of purpose & Durability
6
What is a disadvantage of outsourcing?
Loss of information security
Increased process capability
Efficiency
Cost
7
What is an advantage of outsourcing?
Hierarchies
Communication and language
Simplification
Increased accountability
8
What is a warranty?
A promise made by a business to deliver quality service
A legal obligation to return a faulty product
A promise made to correct any defects
A legal obligation to return a product within 20 days
9
What are transforming resources?
Inputs that are changed or converted in operations process
inputs that carry out the transformation process
10
The use of external providers to perform business activities is...
E-Commerce
Global Outsourcing
Outsourcing
Warehousing
11
Which of these is NOT an inventory valuation method?
FIFO
JIT
WARP
LIFO
12
Which of the following is NOT a financial cost associated with change?
Retraining
Purchasing new equipment
Inertia
Redundancies
13
What are the strategies used in the operations function?
supply chain management
New product or service design and development
Performance Objectives
Outsourcing
14
Which of the following are all examples of transformed resources
Materials, Information & Customers
Human resources & Facilities
15
What are the two classifications of technology?
Inputs & Outputs
Leading edge & Established
Apple & Android
Category A & Category B
16
What does critical path analysis show us?
The analysis of the layout of the business
The path a business must take in the operations function
The path an employee must use to go to lunch
scheduling method showing shortest possible outcome
17
What are the three quality performance objectives? Quality of...
Selection, Choice & Suppliers
Development, Delivery & Product
Employee, Engagement & Materials
Design, Conformance & Service
18
Which of these best describes the term logistics?
The warehousing of goods and services
The logical sequence of activities to design a product
The use of e-commerce in a business environment
The distribution, storage and handling of products
19
What does CSR stand for?
Corporate Social Responsibility
Customer Service Representitive
Custom Service Regulator
Client Service Register
20
What is the correct definition of strategic?
Developing the best business plan
A short term plan
Affecting all key areas of the business
Gives a manager direction to lead employees
21
What strategies can businesses use to minimise the resistance to change?
Use a hierarchy structure
Communicate to employees the need for change
Use a change agent
Provide a morning tea
22
What are transformed resources?
inputs that are changed or converted in the operations
Inputs that carry out the transformation process
23
Mass produced goods of uniform quality are called...
Standardised
Customised
24
Which is an example of established technology?
Bluetooth technology that can cross the globe
None
Nano particle technology
Laptop computers
25
The conversion of inputs (resources) into outputs (goods and services) is called...
Value adding
Conversion
Designing
Transformation
26
What are the four key business functions?
Operations, Promotion, Finance and Human Resources
Operations, Marketing, Money and Human Resources
Operations, Marketing, Finance and Human Resources
Operations, Marketing, Finance and Employment
27
What are the strategies used in the operations function?
Global factors
Inventory management
Quality management
Overcoming resistance to change
28
Which of these are all fixed costs?
Rent, Insurance & Lease
Rent, Labour, Insurance & Lease
Rent, Electricity, Raw Materials & Labour
Rent, Electricity, Social costs & Advertising
29
Identify an influence on operations management
On-costs
Technology
Globalisation
Outsourcing
30
What are the strategies used in the operations function?
Technology
Overcoming resistance to change
Quality management
Inventory management
31
Which of these are business inputs?
Materials
Value
Ideas
Skills
32
What does R&D stand for?
Research & Development
Research & Design
Reliance & Departures
Reliance & Deliverance
33
KPI stands for
Key Performance Indices
Key Player Indices
Key Performance Indicators
34
The four common direct inputs are
Labour, Facilities & Customers
Customer Service, Warranties, Labour & Services
Labour, Energy, Raw Materials & Machinery and Technology
35
The order of tasks in the operation process is called
Scheduling
Sequencing
