HCA105 Review

A clinic schedule is considered:

If a person who calls the office refuses to be identified, the medical assistant should:

Which abbreviation should be placed next to their name of a new patient?

The professional attribute that indicates the ability to identify with someone else’s situation is:

The contents of a first-aid kit can include:

Why are internal audits of medical records (charts) advisable for every medical office?

Patient medical records are not likely to be used for:

Duties that relate to orientation, jury duty, and sick leave are examples of which type of policies:

Desired professional behaviors include:

A medical assistant is one member of the healthcare team. Duties for this role include:

Common office equipment found in the medical office include all of the following except:

Which of the following is the best definition of networking?

Patients experiencing hardship may include:

Unpredictable or unexpected small expenditures that occur in the medical office can be covered by:

In a medical practice, the person opening the office should arrive approximately ____ prior to the scheduled time

_____ are personal qualities and behaviors that enhance interpersonal communication, job performance, and job prospects:

Which of the following laws dictate(s) collection policies for medical practices?

General practitioners are also known as:

A collection of documents that you can bring to an interview is:

Scheduling two patients at the same time with the same physician is called:

The 6 Cs of charting include all of the following except:

When scheduling multiple advance appointments for the same patient, the medical assistant should:

Abusive, deceptive, or unfair debt collection practices can result in:

Checks (business or personal) with stubs attached are known as:

Patients who are seen on a first come, first serve basis are:

PPE is the abbreviation for:

The primary purpose of the American Association of Medical Assistants (AAMA) is to:

Which option is an example of clinical supplies:

The Practice Manager's role includes:

Rules or guidelines that dictate the day-today operations of the office are called:

Safety Data Sheets (SDS) refer to:

A payment made by the medical office for goods or services purchased is considered:

When managing the clinic schedule, one of the best ways to assist the practitioner is to:

A ________ transmits images from documents to computer files via a photocopier:

An NSF check is a:

Scheduling systems that group similar appointments together in a certain day of the week

In a small medical office, administrative supplies are generally kept:

All of the following are daily opening procedures in a medical office except:

Part of the patient registration process includes the registration form and:

Special considerations should be made for patients who:

Common sections of the policies and procedures manual include the following except:

A violation of ADA might be not allowing:

To avoid miscommunication when scheduling appointments over the phone, it is important to:

The Fair Debt Collections Practices Act of 1977:

The financial aspects of the medical practice that include costs associated with payroll, medical supplies, electricity

Newly graduated medical assistants can apply for all of the following positions except:

_refers to patient PHI and that only attending physicians and medical assistants are allowed to see the patient’s record

Which of the 6 Cs means "to be brief and to the point”: