Mod 7 Test 1

Color deficiency is diagnosed most frequently in:

What process is a friendly way to remind patients to schedule a yearly comprehensive eye exam?

Appearance, voice, energy, and bearing are categorized as ___________ component of personality

HIPAA requires confidentiality of PHI even with the patient’s ___________________

What is usually the first line of interaction with an office?

Which of the following preliminary exam procedures checks the coordination between eyes?

Which of the following is the proper procedure when conducting visual acuity?

Intelligence, observation, memory, and concentration are ____________ component of personality

You should schedule an emergency appointment for the patient experiencing:

Which of the following is a red flag symptom?

This is considered to be the most important skill when making patients happy:

What are the possible patient satisfaction outcomes?

PHI stands for:

Which of the following would be a way to assess the level of low vision a patient has?

Patient tracking system will contain: medical history, exam findings, test results, etc

Elevated intraocular pressure that can lead to blindness best describes which of the following:

What will assist the technician in building a story of the patient’s medical disorder?

Recalling the last time a patient visited the office would fall under this category:

Which of the following is a method of tonometry?

Which of the following is a red flag symptom?

Which of the following is a realistic reason for delays in a schedule?

Patient calls the office complaining of floaters, flashes and loss of vision. You should:

Being able to make a favorable impression with patients is categorized as ________ personality

Character, loyalty, trustworthiness are categorized as the __________ component of personality

Which would be most helpful when attempting to notify patients of an appointment cancellation?

Which of the following would impair depth perception?

This level of triage requires a patient to be scheduled within the hour

Pain, loss of vision, eye fatigue, and blurred vision are examples of:

Which of the following is a method to avoid miscommunication of appointment time and date?

Which VA indicates best acuity?

Blurred vision, discharge, and pain are symptoms of:

What is the normal range of IOP?

Which one of the following questions will assist you in obtaining a patient’s chief complaint?

All of the following are critical when taking a message over the phone except:

Stereopsis binocular vision test assesses the higher level of:

What type of assessment will detect defects in a patient’s peripheral vision?

Which of the following is not correct:

When dealing with patient complaints use H.E.A.R.T. which stands for:

At what distance is the Snellen chart usually used?

The autorefractor: