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SS102 - Prof Success Week 5 Course Review Flashcards | StudBud
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SS102 - Prof Success Week 5 Course Review
SS102 - Prof Success Week 5 Course Review
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A course review to prepare for the final exam.
Flashcards
50 cards
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Practice quiz
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Host live
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Questions
50
Answers
1
Carrie is responsible for creating, pricing, selling, distributing, and promoting her company.
Operations
Networking
Quality
Marketing
2
New to the financial firm, Leslie wore torn jeans & a t-shirt, however, she did not follow the
Courtesy
Respect
Etiquette
Dress Code
3
Every month Nick has a staff meeting in which he talks about the plan/goals for the company.
Democratic leader
Smart leader
Autocratic leader
Laissez-faire leader
4
A Personal Commercial is a brief career biography that conveys how you are uniquely qualified.
True
False
5
Accountability means that you will report back to whoever empowered you.
True
False
6
What should a candidate do after an interview?
Stay in the lobby to show your interest.
Send a thank you note to the interviewer.
Wait for a call back for a second interview.
Watch from outside to evaluate other applicants.
7
What's missing: Use an outline, agree on strategy, divide tasks, complete sections, & present
Taking responsibility and being accountable to each other
Reviewing the final product together before the presentation
Listening to everyone's ideas and making a plan
Communicating the presentation in a professional manner
8
What term refers to eliminating waste and doing high quality work?
Creativity
Innovation
Direction
Productivity
9
A Cover letter is a bulleted list that talks about previous work and educational history.
False
True
10
A creative person will ask, "what if" instead of being constrained by the original use.
False
True
11
Professionalism is whatever you produce (output) and should add value to the company.
True
False
12
Formal communication occurs through the formal (official) lines of authority.
False
True
13
What should a person do if asked an illegal question in an interview?
Tell the employer it is an illegal question and leave.
Get up and leave.
Determine the purpose of the question and address it.
Answer the question directly and hope for the best.
14
____________ is workplace behavior that results in positive business relationships.
Professionalism
Human Resources
Projection
Public Relations
15
Chris is extremely disorganized and never starts working on a project until the last minute.
Performance Literacy
Pomodoro
Procrastination
Agoraphobia
16
Alex's first client is a man who brings a Rottweiler. Alex assumes he must be abusive.
Glass Ceiling
Diversity Statement
Perception
Stereotyping
17
Greg is furious when he watches Oscar break a piece of expensive equipment. Step 1 is to
Deny his emotions
Manage his anger
Speak his mind
Mock his employee
18
Elizabeth has a policy that her employees can come talk to her whenever they need anything
Open Door
Union
Closed Door
Bargaining
19
When preparing for informational interviews, why do you take a written list of questions?
To elicit the predicted answers to questions
To show respect for the other person's time
To catch the other person off guard
To give the appearance of being well prepared
20
Jessica has just been terminated. Which strategy is most likely to help Jessica in her career?
Stay focused on her life plan
Apply for all jobs that are advertised
Begin training in a new field right away
Focus on her family and friends
21
Knowing the company's organizational structure is a waste of time.
False
True
22
Why is it important to provide good customer service?
To harm the competition's reputation
To be able to charge more money
To make superior products
To gain return customers
23
Brad shadows his friend at work and identifies day to day common tasks. Brad is experiencing __
Appealing Career Opportunity
Realistic Job Preview
Job Inventory
Career Summary Statement
24
Julian has a messy desk with books/papers for his research paper. What should he do?
Leave the room
Organize his books and papers now
Clean up his work space when he has time
Stay positive, because at least he has gotten materials
25
Laura is interviewing so she lists people to become involved in the non-profit org. This is...
Showing how the company will benefit from her contributions.
Showing how she acquired her current skill set.
Showing willingness to take any position within the company.
Showing her willingness to learn new skills.
26
Expenses that do not change from month to month are called ___________ expenses.
Income
Fixed
Flexible
Extreme
27
Conflict of interest occurs when you influence a decision from which you could benefit.
False
True
28
The "A" in SMART Goals stands for __________.
Achievable
Astonishing
Associate
Attitude
29
You need to be prepared for a Job Fair, because the employer could interview you on the spot.
True
False
30
It is appropriate to use foul language while you are at work.
True
False
31
Net income is the amount of money in a paycheck before paying taxes or other deductions.
False
True
32
Time-management is ________.
A skill that is rarely appreciated in the job market
Making careful decisions about how to spend your time
Overwhelming if you do not have an electronic planner
Unnecessary if you are only responsible for yourself
33
Which statement describes professional behavior expected of every team member?
Taking on a leadership role
Discuss the professional and personal flaws of others
Getting one's work done correctly and on time
Delegating one's tasks to others
34
A formal summary of the aims and values of the company or organization is the ____.
Mission Statement
Employee Handbook
Policy of Work
Corporate Culture
35
At the close of an interview, why is it important to ask the interviewer questions?
To request feedback about how well you did in the interview
To show you are interested in the company and position
To determine if the salary and benefits meet your needs
To get basic information about the company
36
Tonya earns a promotion, what information should Tonya include in a note to thank her old boss?
Suggestions for who should take her old job
Her feelings about her old department
Ideas for improving her old department
Skills that she learned at her old job
37
Rebecca gets intensely nervous speaking to instructors. Which is the best approach?
Bring her friends with her
Tell her instructor that she is nervous
Ignore her instructors
Text her instructors during office hours
38
All employers are required to provide full benefits to all employees.
False
True
39
Juan and Violet share an office that needs organizing and cleaning. Juan should
make jokes about Violet's poor cleaning skills.
take charge and clean the office himself.
feel guilty about his own part in the conflict.
discuss ideas to remedy the situation with Violet.
40
_________ is the cost of borrowing money.
Interest
Debt
Payback
Loan
41
Interview Portfolio is a small folder containing relevant documents taken to an interview.
True
False
42
When you shake someone's hand, you want to squeeze as hard as possible.
False
True
43
Samantha wants to be an administrative assistant. How should she prepare for the interview?
Send thank you notes
Contact her references
Memorize her résumé
Research the career field
44
Which statement about résumés is correct?
Emphasize skills on a functional résumé.
Make up a job to fill in any time gaps
The format of a résumé is illogical.
Use neat penmanship on the final topics.
45
Personal Financial Management is the process of controlling your income and your expenses.
False
True
46
Ethics is a moral standard of right and wrong.
False
True
47
After graduation, Josh mentions goals to people he knows and exchanges contact information.
Volunteering
Interning
Researching
Networking
48
Mark & Julie went to dinner for their anniversary & were treated like royalty! This is _____.
Customer Service
Public Relations
Department Policies
Human Resources
49
Teamwork is the process of one person guiding one or more individuals toward a specific goal.
False
True
50
Sandy feels it is time for a promotion. What should she do to earn a promotion?
Volunteer for some extra assignments
Threaten to quit unless she is promoted
Request a new supervisor
Explain to her supervisor why she needs more money