stud
bud
Sign up
Log in
Home
Library
Explore
SAT
More
Sales Quiz 5-4-2019 Flashcards | StudBud
Explore
/
Sales Quiz 5-4-2019
Sales Quiz 5-4-2019
10 terms
·
StudBud Administration
·
15 plays
A quick quiz on Small Business Learning Hub topics and current offers
Flashcards
10 cards
F
Practice quiz
P
Host live
L
Questions
10
Answers
1
Which of the following is one of the new Professional Services Package available from Telstra?
Insurance check
DOT Install
Network Device Installation
Business Protect
2
How much data comes with the $99 My Business Broadband plan that is now above the line?
50GB
150GB
200GB
100GB
3
Which of the following is NOT a feature of AdonHold?
Can help promote customer's current offers
Interactive Splash page
Built in Receptionist
Better use of "dead time" whilst customer is on hold
4
What does NAS stand for in reference to Telstra offerings?
Network, Arlo & Sonos
Network, Azure & Services
Network, Applications & Services
Network, Applications & Software
5
What are the 3 Online Essentials plans available?
$40 - $60 - $100
$39 - $59 - $99
$29 - $49 - $69
$25 - $35 - $45
6
Samsung S9/S9+ offer, when a cx signs up for 3 or more, how many months access can be waived?
1 month
6 months
3 months
12 month
7
A cx complains not all directors in the same office to sign p/work. What app would you offer?
Canvas
Zunos
DocuSign
GeoOpp
8
What are the 4 emotional drivers of our customer behaviours?
Jealousy, Greed, Love, Anger
Fear, Ego, Convenience, Greed
Convenience, Fear, Hate, Comfort
Happiness, Anger, Hungry, Sad
9
What is the Telstra offering for a cx wanting video monitoring of pets, assets, home etc?
Business Protect
Microsoft Azure
Arlo Go
Office 365
10
In the 4 stages in the TBTC conversation framework, which stage comes first?
Engage
Close & Deliver
Explore & Discover
Satisfy
