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Chapter 2 - Evolution of Management re-cap Flashcards | StudBud
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Chapter 2 - Evolution of Management re-cap
Chapter 2 - Evolution of Management re-cap
25 terms
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StudBud Administration
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Review of the lecture 2b & 3a - Evolution of Management Thoughts
Flashcards
25 cards
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Practice quiz
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Questions
25
Answers
1
What was Fayol's focus in the organization?
employees
the role of motivation
the role of customers
the role of senior managers
2
Which of the following are considered effective characteristics of Bureaucracy?
Authority, Qualifications
All of the above
Division of Labor
Ownership, Rules
3
What is the role of the manager according to M.P. Follett?
to help employees achieve higher wages
to help use resources in an efficient manner
to cut costs in the organizational processes
help people cooperate & achieve an integration of interests
4
What does synergy mean?
the whole is greater than the sum of the parts
competing organizational sub-units
organizations using solar energy
effective use of resources
5
What are the main lessons from Scientific Management?
Performance Management
Training and Selection of Employees
Job Design
All of the above
6
What does Human Relations focus on?
how the division of tasks leads to efficiency
how assembly line jobs are boring
how to motivate employees
how social and psychological factors influence performance
7
What is a key of system theory?
assembly line
motivation
cost cutting
feedback
8
Who is quoted as saying "The Best Way to Predict the Future is Create it."
W. Chan Kim
egyptians
Fredrick Taylor
Peter Drucker
9
What are main disadvantages of bureaucratic organizations?
red tape, rigidity and lack of flexibility, employee apathy
motivated workforce
all of the above
control strategies leading to efficiency
10
What is open system dependent on?
management
environment
resources
employees
11
What is the consequence of managers owning the means of production for employees?
Employees are motivated
Division of labor and deskilling
Managers own the machines
Managers control employees
12
Which of the following was inducted into the Society of Industrial Engineers in 1921, and was placed on a postage stamp?
Lillian M. Gilbreth
Sheryl Sandberg
Renee Mauborgne
Mary P. Follet
13
What is the main criticism of Taylorism?
Jobs became boring and routine
All of the above
Only money motivates workers
Ignored the role of the environment
14
What was Weber's bureaucratic organization based on?
Principles of mechanisation of production
Principles of logic, order & legitimate authority
Principles of just in time stock management
Principles of control and resistance
15
Which of these is a classical approach to management?
TQM
Contingency Thinking
Kaizen
Bureaucracy
16
Why did F.W. Taylor develop the Scientific Management?
To develop machines
To expand into international markets
To motivate employees
To improve productivity and efficiency
17
Around 4,000 B.C. the Egyptians used planning, organizing, leading, and controlling to build their great pyramids.
True
False
18
What does it mean the unity of command?
Each person should receive orders from only one boss
Each employee should work in team
Each supervisor is responsible for the quality
Each manager should control employees
19
What is the main characteristic of Bureaucratic organizations?
clear division of labor
formal rules and procedures
impersonality
all of the above
20
Mary P. Follet helped with the design of the foot pedal trash can and the shelves in a refrigerator door.
False
True
21
What are Fayol's principles?
unity of direction
scalar chain
unity of command
all of the above
22
What is a principle of Scientific Management?
One best way of doing task
Assembly line
Flexible management
Psychological stimulation of employees
23
When researchers concluded that the workers performed/reacted differently because the researchers were observing them is
called unhappy effect
called the Happy effect
called the Hawthorne effect
called stress
24
Who did develop the assembly line?
Taichi Ohno
Elton Mayo
F.W. Taylor
Henry Ford
25
How did industrial revolution influence the need for management?
There was too much competition in the markets
Employees became lazy and needed supervision
Organizations lacked good ideas for products
organizations grew and became complex to manage
