What sets aside portion of income pre taxed for medical expenses?

flexible medical spending account

When using HER, the electronic superbill can be?

done in conjunction with charting

Do not accept checks that are?

written for more than amount due

As soon as you receive cash in an office you should?

out of sight in a secure location

electronically processing claims forms does what?

reduces amount of prep time for processors

What type of health issue does not require consent for release to health department

any issue of public health risk

If you receive a possible contaminated package, you should first?

wash hands thoroughly with soap and water

studbud

MDA exam Study Guide 2

87 termsStudBud Administration39 plays

Covers front office questions for MDA exam

Flashcards87 cardsFPractice quizPHost liveL

Questions 87

Answers

1
When looking at MICR # the 2nd series of numbers identifies what?
address
account number
phone number
social security number
2
When typing a business letter, the sender name is how far below closing?
on same line
2 spaces
4 spaces
1 space
3
If a stop payment is placed on a check, a bank will?
charge the account anyway
call the law
refuse to honor the check
close the account
4
In most cases, patients need this to see a specialist
referral
authorization number
spouse permission
code
5
which calling feature allows several people to converse at one time?
speaker phone
IPhone 6
call forwarding
conference calling
6
An adjustment code is used for?
to file a claim
in scheduling
to post a transaction
a cancelled account balance
7
What are travelers checks listed as on a deposit slip?
endorsement
a check
cash
restricted check
8
Which HCPCS level codes are temporary codes for procedures, services, and supplies?
F Codes
A codes
P codes
G codes
9
The CMS 1500 form is accepted by Whom?
aetna
medicare and medicaid
anthem
blue cross
10
When applying an insurance adjustment, you are not required to list what?
the primary insurance
patient name
name of secondary insurance
the adjustment
11
most filing systems are based on what kind of system
chronologic
alphabetical
numerical
beta
12
Collection agencies can charge up to what percent of the bill owed?
50%
20%
25%
10%
13
what office personnel is expected to maintain currency with insurance regulations?
coder
claims filer
transcriptionsit
biller
14
What important characteristic should an MA have to work in accounts payable?
be bad at math
courteous
highly organized
punctual
15
When records are reviewed, If something is not documented
the reviewer will highlight it
they will let you write it in
you get a fine
it was never performed
16
How many sheets of paper are on a ream?
500
1000
250
100
17
How often are Medicaid cards issued?
annually
monthly
weekly
every 6 months
18
The A/R has a goal of?
3 months
2 months or less
4 months
1 month
19
Under birthday rule, if parents divorce and both keep their plans, which insurance is primary
the dad always
mom always
one with full custody
the oldest one
20
The process of transferring information from one record to another is?
transferring
coding
posting
billing
21
When using practice management software, encounters should be entered when?
weekly
monthly
at end of the day
as soon as possible
22
CDC developed a system of classifications if infectious disease related to what?
duration of disease
method of spread
onset
incubation period
23
What word is good when composing collection letters?
failed
forgot
overlooked
neglected
24
What sets aside portion of income pre taxed for medical expenses?
flexible medical spending account
Christmas fund
bank account
insurance
25
A patients gratitude is highest when?
at time of service
when you call to check on them
at check in
when you mail them a card
26
When using computerized scheduling, what refers to having specific times blocked out?
matrix
block scheduling
wave scheduling
open hours
27
When using HER, the electronic superbill can be?
done only at check out
done in conjunction with charting
mailed to patient only
filed once
28
what is main disadvantage of singlebooking
not enough time
gaps in the schedule
patients overlap
cancellations
29
Who should have access to a providers weekly schedule?
all patients
only the doctor
everyone in the office
only the MA
30
What is the amount in numbers that the check is written for?
numeric amount
handwritten amount
account posting
account number
31
When an office receives an invoice, which section should the name of medical practice be in?
adjustment
comments
financial
client details
32
A complete accurate medical record provides protection for whom?
The front office
the insurance company
OSHA
physician and patient
33
When it is appropriate to use an answering machine in an office?
during busy office hours
all day
never
during office lunch break
34
Do not accept checks that are?
written for exact amount
new checks
dated for the exact date
written for more than amount due
35
The easiest and fastest method of searching for an account in PMS is what search?
numerical
beta
Pin number
alpha
36
Which is not information transmitted on a prescription refill?
dose
name of medication
number of refills
patients diagnosis
37
What demonstrates the value of a business?
the physicians reputation
net worth
billing statements
bank statement
38
Medicare covers what percent of the bill once the deductible is met?
80%
75%
60%
100%
39
As soon as you receive cash in an office you should?
take it to the bank
leave it on the counter
out of sight in a secure location
put it in a metal safe
40
Practices with monthly billing, should set aside how many days for processing?
3
1 to 2
5
1
41
Which level of the HCPCS book includes national codes?
Level I
Level III
Level II
Level IV
42
The Fair Debt Collection Practice Act does not cover what type of debt?
medical
hospital
personal
business
43
How often is policy manual typically updated?
monthly
annually
every 6 month
every 5 years
44
When depositing checks by mail, what kind of endorsement should they have?
restricted
normal
signature in red
certified
45
What ratio is known as the adjusted collection ratio?
A/R
assets
net collection
transaction ratio
46
Encoder software is NOT used to do what?
replace EHR software
compliance editing
code checking
fee calculator
47
electronically processing claims forms does what?
slows reimbursement
reduces amount of prep time for processors
is more accurate
codes automatically
48
Who determines what is done with items brought in by a sales consultant or drug rep
physician
office manager
MA
front office
49
Which filing system provides the most privacy?
chronologic
pin numbers
alphabetical
numerical
50
What type of health issue does not require consent for release to health department
pneumonia
pregnancy
any issue of public health risk
drug problem
51
If you receive a possible contaminated package, you should first?
run out of the office
call the cops
wash hands thoroughly with soap and water
give it to a coworker you don't like
52
How much must a piece of mail weigh to be Priority mail?
2 pounds
13 ounces
15 ounces
1 pound
53
Under workmans comp, a patient who has an industrial injury is billed what?
only if treatment without authorization
40%
20%
never
54
Manual claims tracking does what?
speeds payment up
is more accurate
causes payment delays
gets more reimbursement
55
The petty cash fund is established by writing a check to petty cash or to?
the office manager
the bank
cash
the physician
56
Which side of the insurance card needs copied?
front
back
both
only copy it once a year
57
What formula demonstrates a cost of a specific procedure or service?
procedure ratio
net worth
cost ratio
account balance
58
Which is NOT true about ICD 10
provides greater accuracy and specificity
improved efficiency and lower costs
helps reduce coding errors
gets the doctor bonuses
59
Which mail service ensures mail is only delivered to a specific addressee?
standard
Fedex
restricted
UPS
60
deposits should be made when?
different times and days of the week
at least every 3 days
at end of the day
once a week
61
When coding, isolate the main term from providers statement then look it up where?
in the PDR
in the front
in section B
index
62
What kind of plan allows patients to see a specialist without a referral?
Humana
indemnity-type insurance
Medicare
PPO
63
If someone calls to get patient information, you should
give it to them
hang up on them
call the patient and tell them
make sure they are authorized to receive information
64
The best collection opportunity after face to face is when?
going to their house
at return visit
after several phone calls
mailing a statement
65
Discounts must be authorized by whom?
nurse practitioner
physician
RN
medical assistant
66
if employees don't fill out Employment eligbility verification, they cannot?
endorse checks
come to work
be legally paid
file taxes
67
Which carriers will accept a physician types name as a signature?
Aetna only
blue cross
all carriers
medicare
68
When coding, the primary reason for the office visit is 1st, the others are listed how?
chronological
numerical
order of importance
alpha
69
Filing dividers or outguides should be made of what?
metal
paper
plastic
heavy sturdy material
70
The date by which a payment should be made is called the?
transaction date
due date
appointment date
billing cycle
71
Which is NOT a common feature od practice management software?
appointment scheduling
claims processing
financial report generation
caller ID
72
Which is NOT proper ergonomics when using a computer?
keep shoulders in line with torso
keep feet flat on floor
keep wrist and hands straight
cross feet up in chair
73
term refers to the max amount of money that a carrier will pay for surgery, services, etc.
Predetermination
copay
preauthorization
deductible
74
On computerized systems, credit balances are in what color?
red
black
highlighted yellow
blue
75
hardware that protects against viruses is called?
dell computers
firewalls
PMS
coding software
76
Health insurance offered by private companies to persons eligible for Medicare?
Medigap
Medicare part B
Medicare part D
Medicaid
77
The primary benefit of this schedule is that patients come at unexpected times
wave
modified wave
flexible
walk in/open hours
78
Who operates the CDC
OSHA
Wellmont
U.S. Department of Health
DEA
79
When using the pegboard system, what does the daysheet NOT do?
records transactions for that day
identify procedures from a previous visit
record the schedule
record charges for that day
80
When making reservation for a physician for a conference, how should you pay?
with a check
office managers credit card
practice credit card
your personal account
81
What part of Medicare was created to provide drug coverage?
Part D
Part B
Part A
Part C
82
A professional courtesy discount is a type of what?
adjustment
claim
coupon
bonus
83
Which info is NOT needed to schedule a hospital admission
patients bank account number
type of reservation requested
name of attending physician
type of service being admitted for
84
Which tools are crosswalks between ICD 9 and ICD 10
General equivalence mappings GEMS
HCPCS
CPT manual
Google
85
this person prepares payroll checks and pays quarterly amounts to government agencies
claims filer
billing department
accountant
coder
86
When an entry is made on a daysheet, it is called?
transaction
claims filing
posting
journalizing
87
The first step in composing a letter is?
get physician permission
discuss with office manager
determine information to include
handwrite a rough draft

MDA exam Study Guide 2 Flashcards | StudBud