Chapter 2

Question 1

3 active problem-solving words that should be utilized when building a positive vocabulary?

Accepted Answer

Explore, analyze, and determine

Question 2

Known as tact, the ability to deliver truthful, critical or difficult messages in a polite way?

Accepted Answer

Diplomacy

Question 3

When licensed ho can you stay up on trends, techniques, products and information?

Accepted Answer

seek continuing education oppurtunites

Question 4

Talent such as painting, acting, cutting hair, applying makeup, or doing artificial nails, is?

Accepted Answer

Creativity

Question 5

Providing skilled and competent services: being honest, courteous, & sincere is what behavior?

Accepted Answer

ethical

Question 6

What action is the best example of a short term goal?

Accepted Answer

Getting to class on time

Question 7

what are 3 habits mentioned in your text that can keep you from maintaining peak performance?

Accepted Answer

Procrastination, perfectionism, and lack of a game plan

Question 8

___ act of planning life w/daily/monthly/& yearly goals, instead of just letting things happen/

Accepted Answer

having a game plan

Question 9

Which life skill is most important for a cosmetologist

Accepted Answer

Maintaining a cooperative attitude

Question 10

Which term refers to the identification of long-term and short-term goals?

Accepted Answer

Goal setting

Question 11

Despite emotions a person feels,__ &__ skills will help people move to the next level of career

Accepted Answer

motivation; self management

Question 12

____ unblocks the creative mind and allows for the exploration of new ideas and solutions.

Accepted Answer

Eliminating self-critical thoughts

Question 13

What are the 4 primary aspects of ethical professionals, as mentioned in your text?

Accepted Answer

Self-care, integrity, discretion, and communication

Question 14

___ means to order tasks on a to-do-list from most important to least important

Accepted Answer

Prioritizing

Question 15

Success strategy that can turn your image of a dream job into a successful salon?

Accepted Answer

Visualization

Question 16

Scheduling too many tasks at one time and then putting it off to complete at a later date?

Accepted Answer

Procrastination

Question 17

Which action is the best example of a long term goal?

Accepted Answer

Becoming a salon owner

Question 18

Arriving to work on time, starting your guest when they arrive & staying on schedule is called?

Accepted Answer

Time management

Question 19

Professionals who practice active listening & have both non-verbal & verbal skills are?

Accepted Answer

communication

Question 20

The moral principles by which we live and work are known as ___?

Accepted Answer

ethics

Question 21

___ is unhealthy compulsion 2 do things perfect due 2 fear of taking risks and making mistakes?

Accepted Answer

Perfectionism

Question 22

Combination of understanding/empathy/compassion/responsiveness/& acceptance can be described as

Accepted Answer

sensitivity

Question 23

___ based on inner strength and begins with trusting your ability to achieve set goals.

Accepted Answer

Self-esteem

Question 24

___ is the process of fulfilling one's full potential over the period of a lifetime?

Accepted Answer

Self-actualization

Question 25

If studying or other activities become overwhelming, focus on ___?

Accepted Answer

completing small tasks one at a time

Question 26

Establishes the purpose & values of an institution , provides a sense of direction.

Accepted Answer

Mission statement

Chapter 2

Questions 26

Chapter 2

Questions 26