103 Salon/Spa Business

Question 1

A form of operation in which an initial purchase fee plus a monthly service charge is paid to the parent corporation is

Accepted Answer

Franchise

Question 2

What document introduces you to the spa and offers a brief summary of why you would like to be employed at the spa?

Accepted Answer

Cover letter

Question 3

Measurable goals will help you get organized and:

Accepted Answer

Track your progress

Question 4

Turning a $70 ticket into $80 ticket is an example of

Accepted Answer

Upwelling

Question 5

Benchmarks for a goal are usually expressed with:

Accepted Answer

Numbers

Question 6

An agreement on how things are to be done in the spa so things happen in a uniform way is called

Accepted Answer

Consistency

Question 7

Renting of a space by an individual esthetician on a monthly basis is referred to as a(n):

Accepted Answer

Independent contractor

Question 8

How often does the average loyal client visit a salon/spa?

Accepted Answer

Every 6 weeks

Question 9

The tax based on the profits (earnings) of business is known as

Accepted Answer

Income tax

Question 10

When team members have each other’s backs it is an example of a

Accepted Answer

Positive, cooperative atmosphere

Question 11

What term refers to the atmosphere of ones surroundings; the feeling of a place; its aura

Accepted Answer

Ambiance

Question 12

An important aspect to remember when managing the financial operations of a spa is to

Accepted Answer

Create a budget

Question 13

Showing up on time and ready to work is the work principle:

Accepted Answer

Dependability

Question 14

A sole proprietorship is a business owned by

Accepted Answer

One person

Question 15

Before an interview begins, you might be asked to fill out a(n):

Accepted Answer

Application

Question 16

What ancient culture was believed to be the first to develop extensive beauty products

Accepted Answer

Egypt

Question 17

Setting what type of S.M.A.R.T goal will help you avoid procrastination?

Accepted Answer

Timely

Question 18

Which of the following time periods identifies consideration for a short-term goal?

Accepted Answer

1 year

Question 19

Esthetics, as a separate profession in the U.S. did not evolve until the late

Accepted Answer

1970s

Question 20

Which of the following terms refers to all money owed

Accepted Answer

Liabilities

Question 21

Which client type requires accurate information regarding ingredients and product application

Accepted Answer

Analytical client

Question 22

Which of the following time periods identifies the consideration for a long-term goal?

Accepted Answer

5 years

Question 23

Compliance with all local state/province and federal rules, regulations and laws is the responsibility of the

Accepted Answer

Salon/spa owner

Question 24

For estheticians just starting out, the most common and immediate source of referrals is

Accepted Answer

Word-of-mouth recommendations

Question 25

Relevant client attributes and characteristics combined with the financial value of a client are referred to as the

Accepted Answer

Client factor

Question 26

Which of the following descriptions identifies the meaning of clientele

Accepted Answer

People who make habitual use of the services of another person

Question 27

A goal strategy that states exactly what you want to accomplish is referred to as being

Accepted Answer

Specific

Question 28

A brief, written account of personal, educational and professional qualifications and experience is known as a:

Accepted Answer

Resumé

Question 29

The type of salon/spa that uses a set business plan provided by a parent company is referred to as a(n):

Accepted Answer

Chain salon/spa

Question 30

All the property you own is called a list of

Accepted Answer

Assets

Question 31

According to industry experts, how often does the average loyal client visit a salon/spa

Accepted Answer

Every 6 weeks

Question 32

A category title for tracking and overseeing clientele-building strategies is CRM which stands for

Accepted Answer

Client Relations Management

Question 33

Pareto’s principle is called the:

Accepted Answer

80/20 rule

Question 34

Which client type requires accurate information regarding ingredients and product application?

Accepted Answer

Analytical client

103 Salon/Spa Business

Questions 34

103 Salon/Spa Business

Questions 34