Business Chapters

Feedback on job performance is usually given during an:

Compensation with a salary and a bonus of sales is called:

Salon policies assure that clients and associates will be treated more fairly.

Tips are reported as income.

You should always send a thank you note after an interview.

What is the largest expense in operating a salon?

It is important to be familiar with the products being sold, and to be:

What are activities that promote the salon in a favorable light referred to as?

What is the first step in seeking financing to open a salon?

What is the usual percentage for a tip?

Malpractice insurance is purchased by the:

You should have pictures of your children in your portfolio.

Diplomas, awards, your resume, before and after photos of services should be in your portfolio.

When booking appointments, salon services should be sold in terms of:

What is it called when you book your clients next reservation before they leave?

Once the client has decided to buy something, quit:

Being on time is respectful to your coworkers and your:

What will determine how many people you will have on staff?

Striving to help, pitching in, sharing knowledge, and being positive are signs of being a:

You should except a cigarette or gum during an interview.

Regular customers that you serve steadily are considered your:

What do we use to prevent overstocking and supply shortages?

In the service business your job revolves around:

It should take no more than ______ minutes to respond to a question during an interview.

Salon owners share their success by offering:

The following should be the primary focus of a resume.

Insurance policies protect salon owners against:

Is it illegal to ask questions about race/ethnicity or religion.

The best form of advertising is on the radio.

Having a role model with qualities you would like to develop helps improve performance.

One of the most important considerations when opening a salon is:

Three types of ownership are individual, partnerships, and:

What is an agreement between salon owner and building owner?

Primary concern in salon design should be:

How many pages are in a resume?

Not repaying a loan is called defaulting.

What type of ownership is it when stockholders share the profits?

Paying employees should always come first.

When should you advertise for a special event?

What is the basic question or problem referred to as when test taking?

When interviewing, you should consider skill level, grooming, communication and:

Choose a salon with clients that:

A large part of salon business is handled by:

What is most important to a potential employer?

First thing you should do when looking for a salon.

Supplies used in business operations are referred to as:

How do you estimate income and expenses?

When answering an essay question:

Understanding the strategies for successfully taking tests is known as being:

What is the most common way to be compensated in an entry-level position?

What is most important when preparing for an interview?

What must you have in order to borrow money to open a business or buy a house?

Increasing service prices is one way to increase your income.

What happens if you wait to to find a job after graduation?

How much of total gross income should be spent on advertising?

Upselling and ticket upgrading are the same thing.

What is an area of importance to salon owners today?

A business plan should project income and expenses for up to how many years?

Supplies sold to clients are referred to as:

Best way to prepare for an exam.

A job description should contain:

Prior to opening a business you must contact local authorities regarding a business license.

When searching for a salon it is important to find one that:

It is important to observe a salon and contact them:

A useful tool used in securing employment.

Before you choose a place of employment you must:

How do you determine what type of market a salon will serve?

The process of reaching logical conclusions.

When two answers are the same in multiple choice testing:

When observing a salon check to see if technicians are: