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Marketing Review
Marketing Review
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Marketing 6621 Review
Flashcards
130 cards
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Practice quiz
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Questions
130
Answers
1
Wendy's Jr. Bacon Cheeseburger, 1/4 lb, 1/2 lb & Baconator are _____________ within the line
Product Depth
Product Mix
Product Line
Product Items
2
What research option usually answers questions related to"how many"?
Primary
Quantitative
Economic
Financial
3
Communicating directly with potential customers to determine and satisfy their needs.
Media
Advertising
Selling
Promotion
4
Promotional objective meant to let consumers know about the product.
Remind
Inform
Promote
Advise
5
Stage of product life cycle where promotional activitiesfocus on difference between competition
Decline
Maturity
Introduction
Growth
6
Booking hotel rooms for vacationers is an example of __________ marketing.
Benefit
Service
Feature
Customer
7
Setting prices for your products that will guarantee a specific level of sales volume.
Inventory Oriented
Status Quo Pricing
Sales Oreinted
Profit Oriented
8
Part of the marketing mix that deals with shipping, handling and storing items.
Product
Price
Place
Promotion
9
What costs do business usually include in the price of their products?
Inflation
Transportation
Orientation
Regulations
10
Survey question where the respondent has a choice of two answers.
Dichotomous
Guttman
Contingency
Likert Scale
11
Price will vary for each customer.
Unfair Price
Changing Price
Flexible Price
Sliding Price
12
Producer sells a product through every available wholesaler and retailer.
Expansive
Heavy
Wide
Intensive
13
Amount at which a good/service will be sold in a market.
Actual Price
Selling Price
Value
Price
14
Combining two or more items for a single price.
Price Bundling
Double Price
Combined Price
Price Joining
15
Hobbies and lifestyles are part of ____ segmentation.
Demographic
Psychographic
Active
Passive
16
Part of the promotional mix that deals with gaining media attention.
Stunts
Public Relations
Publicity
News
17
What does the selling function involve that makes it so important?
Displaying Products
Setting Prices
Contacting Customers
Feedback from vendors
18
A physical characteristic or quality of a product.
Benefit
Selling Point
Attraction
Feature
19
Mountain Dew having its own brand identity is an example of what?
Competition Positioning
User Positioning
Corporate Branding
Individual Branding
20
Which of the following is a specific criticism of product promotion?
Easily measurable
Does not ad value to the product
Inexpensive
Creates unnecessary debate
21
What is the advantage in using personal interviews to collect marketing data?
Interviewer Bias
High Flexibility
Limited Interaction
Slow Collection Rate
22
What do marketers want to achieve by determining distribution intensity?
Complete Market Coverage
Ideal Market Exposure
Perfect Market Balance
Total Market Saturation
23
Two separate payments required for one product.
Loan Pricing
Two Part Pricing
Price Bundling
Payments Pricing
24
Segmentation based on consumers' reaction to the product.
Behavioral
Reactionary
Psychographic
Customer Survey
25
Which is
not
a characteristic of effect promotion
Repetitive
Coordinated
Factual
Cohesive
26
When a business pledges to provide its customers with quick, courteous service, it is doing?
Developing an positioning stategy
Maintaining Industry standards
Making a Brand Promise
Creating a pricing tactic
27
Motivation to start a business in order to make money.
Tactical Motive
Mo' Money Motive
Sales Motive
Profit Motive
28
One advantage to MIM of using the internet for research is that the process is...
Regulated
Restrictive
Inexpensive
Protected
29
What is a cost associated with customer complaints?
Additional Advertising
Loss of sales
High commisions
Mark up on inventory
30
Which of the following is an aspect of channel management that impacts customers service?
Timeliness
Protection
Taxes
Advertising
31
Promotional object where established businesses reintroduce themselves to the customer.
Inform
Persuade
ReBrand
Remind
32
A group ofclosely related products manufactured by a business
Business Line
Company Products
Brand Items
Product Line
33
What is the overall reason that marketing strategies are designed and implemented?
Rebranding
Increase profits
Improve Management
Achieve Goals
34
Type of research is intended to obtain detailed data about customers' opinions and experiences?
Qualitative
Focus Groups
Observation
Sampling
35
Which is NOT part of the promotional mix?
Reminding
Publicity
Advertising
Sales Promotion
36
UPC's (Universal Product Codes) contain what type of information?
Promotion
Inventory
Selling
Pricing
37
What is one way that businesses use marketing information?
Make New Products
Nothing at all
Determine Credit Score
Prepare Sales Invoices
38
Production and distribution of goods/services are privately owned and operated.
Capitalism
Market Economy
Free Enterprise
Free Market
39
Business Function
that deals with computers in business.
Computer Technology
Geek Squad
Technology Managemet
Information Technology
40
SUV vehicles, Suburban and TrailBlazer are products in a ____________ from Chevrolet
Product Items
Product Life Cycle
Product Line
Product Mix
41
A business is behaving unethically if its product's label contains ...
Unnecessary Information
Nutritional Facts
Mandatory Requirement
Inaccurate Information
42
Soup promoted as "Great taste, great price." Is which kind of positioning?
Price & Quality
Application
User
Classification
43
A product line with two products items would be considered.
Shallow
Narrow
Wide
Deep
44
Obtaining, managing, and using information about customer wants to improve decision making.
MIM
PSM
Survey
Promotion
45
Which of the following intermediaries never actually own the products it promotes and sells?
Industrial Users
Agent
Wholesaler
Retailer
46
The Keebler Elves, Ronald Mcdonald, and Mr. Peanut are examples of ways to identify what?
Brands
Product Mix
Price
Positioning
47
Channel of distribution is straight from manufacturer to consumer.
Indirect
Direct
Prompt
Immediate
48
A 589-pound shipment is sent at a rate of $11.56 per 100 pounds. What are the shipping charges?
$65.09
$67.09
$68.09
$66.09
49
Process or activity of using goods and services for personal use.
Purchasing
Consumer Use
Ultimate Consumption
Selling
50
The satisfaction that a customer wants from a good or service.
Feature
Benefit
Happiness
Joy
51
Study of allocating resources.
Market Survey
Census Report
Economics
Finance Reports
52
Misleading statements advertising a products value.
Faulty Promotion
Advertising Scams
Deceptive Pricing
False Advertisements
53
The number of different product lines a company is producing.
Product Depth
Product Mass
Product Width
Product Length
54
The actions a business take with a brand in order to accomplish its goals are referred to as...
Brand Strategies
Brand Positioning
Multinational Marketing
Market Share
55
Promotional objective that gives the consumer a reason to purchase your product.
Sell
Inform
Persuade
Remind
56
What is at the center of all marketing activities?
Communication
Purchasing
Technology
Math
57
Not capable of being detected though the senses.
Intangible
Nonsensable
Tangible
Sensable
58
All the types of products a company makes or sells.
Brand
Product Stategy
Product Mix
Inventory
59
Form of promotion that is emphasized for complex, technical products sold to industrial users?
Personal Selling
Advertising
Sales Promotion
Publicity
60
Individual actions done to achieve goals
Attacks
Ads
Tactics
Stategies
61
Amount at which the business would like to sell its products at first.
Starting Price
Price
Selling Price
Actual Price
62
What does a salesperson need to do to besuccessful in selling?
Learn Features and Benefits
Learn to lie well
Describe disadvantages of competition
Be Charming
63
Why would a company use a narrow product mix?
Cost Effective
Promote One Stop Shopping
Greater Variety
Competitive Advantage
64
What is an example of a marketing-research method that is used to collect primary data?
External Reports
Trade-Journal article
Census data
Customer Survey
65
Which is a pre-sale opportunity for salespeopleto provide customer service?
Shipping and Delivery
Lower Price
Maintenance and repair
Ample Product Information
66
What is an example of an ethical issue that a product/service manager might face?
Nutritional information on labels
Environmentally Friendly Packaging
Use of colorful labels
Packaging as Promotion
67
The group of consumers that a business desires to have as customers are the...
Target Market
Customer Base
Market Segment
Brand Loyalists
68
Budgeting for marketing activities, obtaining the necessary funds needed for operations.
Banking
Accounting
Financing
Saving
69
An important ethical issue involved with the collection and use of marketing information?
Adaptabiltiy
Commercialization
Standardization
Confidentiality
70
RedBull's association with extreme sports is considered.
Promotion
Positioining
Producting
Pricing
71
What are the four P's of the marketing mix?
Promotion, Place, Price, Positioning
Product, Persistence, Promotion, Preferences
Product, Price, Place, Promotion
Product, Price, Promotion, Persistence
72
Kwacky Kwackers needs a new package design for its crackers, which marketing function is this?
Advertising
Financing
MIM
Product Management
73
Order processing, departure, and order fulfillment are..
Continuing Sales Activities
Before Sales Activities
Suggestion Sales Activities
After Sales Activities
74
Stage of product life cycle with large amounts of special promotions.
Maturity
Introduction
Growth
Decline
75
A good, method, information, object or service created to serve a need or satisfy a want.
Sale Item
Benefit
Product
Brand
76
A producer sells a product through a limited number of middlemen.
Limited
Disciminated
Easy
Selective
77
Product, Price, Place and Promotion make up the...
Marketing Foundations
Marketing Functions
Marketing Mix
Marketing Stategies
78
Which is a rating scale that allows marketing researchers to determine respondents' feelings:
Guttman
Likert
Contingency
Dichotomous
79
Disney DVDs are sold to families with children under the age of 12. This represents Disney's..
Industrial Group
Positioning Strategy
Brand Promise
Target Market
80
All goods offered at the same price to all customers.
Sales Price
Even Price
Fair Price
Single Price
81
Selling the product at near or below cost.
Cost Price
Lead Price
Minimal Price
Low Price
82
Specific model,brand, or size of a product within a line of products.
Good
Sale Item
Product
Product Item
83
Business function
that deal with money.
Accounting
Operations
Financing
Human Resources
84
One way a company can reinforce its image is by...
Develop a financial plan
Training its employees
Identify resources
Analyze competition
85
Which of the following is a stage of a product's life cycle?
Death
Birth
Adolescence
Maturity
86
A distribution pattern in which a producer sells a product through one middle man.
Exclusive
Limited
Light
Individual
87
Customer lured in with the promise of one product, but another product attempted to be sold.
Loss-Leader Pricing
Bait and Switch
Phishing
Product Fixing
88
The total number of channel members in a channel of distribution.
Channel Mass
Channel Length
Channel Width
Channel Depth
89
An example of an internal source of marketing-research data is...
Census Data
Industrial Sales
Financial Statments
Unemployment statistics
90
Those with a need/want, ability to pay, and willingness to buy.
Target Market
Customers
Consumers
Market
91
Which of the following is a print promotional media?
Shoppers' Guide
Pop-up Ad
Radio
Television
92
Why must care be taken in eliminating weak products?
Prevent damaging company's image
To increase sales
To reduce company's market share
To obtain higher prices
93
Developing a specific marketing mix to influence customers overall perception of a brand.
Advertising
Branding
Positioning
Corporate Image
94
Something required or essential that is lacking.
Service
Want
Need
Good
95
What is a benefit that a salesperson might point out to a customer who wants to buy a computer?
Pre-Installed Software saves money
Print Capability is optional
Models are available in many colors
Monitor has non-glare screen
96
All activities to get product from manufacturer to consumer, based on their wants and needs.
Selling
PSM
Marketing
Promotion
97
Which of the following is primary reason that businesses use brands?
Identify Products
Maintain Pricing
Reduce Cost
Increase Market Share
98
Whenever possible, an effective brand name should always be what?
Related to other brands
Many syllables and flashy
Short and Memorable
Unrelated to product features
99
John advertises that his employees go through extensive training. What is John doing?
Brand Promising
Attribute Positioning
Competition Positioning
Corporate Branding
100
Plans of action to achieve goals.
Channels
Actions
Tactics
Strategies
101
"I will cut your hair if you mow my lawn" is an example of what?
Communication
Bartering
Trading
Begging
102
What is a benefit to businesses of positive word-of-mouth communication?
Increased product mix
Decreased operating costs
decrease advertising cost
Increased sales
103
Channel of distribution that goes through middlemen.
Indirect
Direct
Shallow
Deep
104
Setting prices for your products that will guarantee you'll make money on each sale.
Competitive Pricing
Profit Oriented
Sales Oriented
Status Quo Pricing
105
Intangible activities that performed by businesses for profit
Brand Promises
Warrenties
Services
Positioning
106
Producer sells a product through every available wholesaler and retailer in a geographic area.
Intensive
Positioning
Exclusive
Selective
107
Business Function
in charge of organization, planning and control.
Human Resources
Management
Operations
Marketing
108
Why does a company need to know what stage of the product life cycle its products are in?
Increase customer base
Prevent Competition
To adapt marketing strategies
Predict Length of life cycle
109
Type of producer that changes the forms of materials so that they will be useful to consumers.
Merchent
Retailer
Manufacturer
Wholesaler
110
Which is a benefit of a Broad product width?
Easily adaptable
Appeal to greater market
Ease of Management
Consistant
111
Which market segment do customers in cold climates represent?
Geographic
Behavioral
Demographic
Psychographic
112
Which of the following is an example of institutional promotion?
Pitch from a Salesman
Donation of blankets to the homeless
Infomercial for jewelry
Ad for a Furniture store
113
The number of items offered within each product line.
Product Span
Product Depth
Product Length
Product Width
114
Companies agree to sell their products at a certain price is known as what?
Gray Marketing
Bait and Switch
Loss-Leader Pricing
Price-Fixing
115
Selling a product or service at a very low price, intending to drive competitors out.
Loss-Leader Pricing
Under Pricing
Dumping
Predatory Pricing
116
Relating to, measuring, or measured by the quantity of something.
Qualitative
Quantitative
Inventory
Statistics
117
Which activity is addressed in the product/service management function?
Setting Discounts
Eliminating Weak Products
Focusing Promotional Activities
Determining Selling Locations
118
Unique features of products that are perceived by the market as superior to the competition.
Positioning
Unique Benefit
Competitive Advantage
Obvious Benefit
119
Which of the following would probably use a longer channel of distribution than the others?
Local Produce
Shampoo
Car Repair
Newspaper
120
Businesses operating between manufacturer & the customer aiding in the movement of product.
Intermediaries
Retailers
Shipping
Distribution
121
Adverting products as durable, light wieght, and variety of colors is what kind of positioning?
Competition
Application
Attribute
Price & Quality
122
Determining the best ways for customers to locate, obtain, and use the products.
Distribution
Channels
MIM
Mass Marketing
123
Designing, maintaining, improving, & acquiring products and services that meet consumer needs.
Growth
PSM
Selling
Branding
124
Desire for something that may or may not be required.
Effective Advertising
Greed
Want
Consumer Need
125
Attaching higher credibility to a product by associating with a well known company name.
Selling
Corporate Branding
Price & Quality Positioning
Individual Branding
126
Businesses that continually review their internal & external strengths and weaknesses.
GOP Evaluation
SWOT Analysis
Focus Group
Market Survey
127
Relating to, measuring, or measured by the quality of something.
Value
Qualitative
Positioning
Prestige
128
Business that buy consumer goods or services from wholesalers and resells them to the consumer.
Producer
Manufacturer
Agent
Retailer
129
Which is not one of the four types of competition
Indirect
Price
Direct
Quality
130
Which of the following is essential to all marketing research?
Secondary Data
Primary Data
Frequency
Accuracy