salon business

Question 1

To be granted future loans, it is important to pay loans on time and avoid:

Accepted Answer

default

Question 2

Which of the following terms refers to all money owed?

Accepted Answer

liabilities

Question 3

U.S. Social Security and Canadian Pension taxes are planned savings/retirement funds, and the money is collected by the:

Accepted Answer

U.S. and Canadian governments

Question 4

business ownership in which two or more persons share all costs of opening, operating and maintaining the business is a:

Accepted Answer

partnership

Question 5

The tax based on the profits (earnings) of a business is known as:

Accepted Answer

income tax

Question 6

The ideal salon arrangement has an efficient traffic pattern providing:

Accepted Answer

the least steps for the client and salon professional to travel

Question 7

When handling a phone call always:

Accepted Answer

maintain self control

Question 8

Which of the following descriptions identifies the meaning of clientele?

Accepted Answer

persons who make habitual use of the services of another person

Question 9

Which type of insurance protects the salon owner from financial loss due to an employee’s negligence?

Accepted Answer

malpractice

Question 10

A realistic goal is one that:

Accepted Answer

you believe can be accomplished

Question 11

All of the following descriptions apply to an independent salon EXCEPT:

Accepted Answer

uses a set business plan provided by a parent company

Question 12

Dependability as a work principle can be described as:

Accepted Answer

showing up on time and ready to work

Question 13

Paid holidays, bonuses and insurance are all examples of:

Accepted Answer

benefits

Question 14

During a job interview it is very important to:

Accepted Answer

stay calm and be yourself

Question 15

It is wise to keep all records of daily sales and services for:

Accepted Answer

5-7 years

Question 16

Which method is probably the most effective way to build your clientele?

Accepted Answer

word of mouth advertising

Question 17

buyer wants all of the facts about the product + thinks carefully about buying and doesn't care how people feel about it

Accepted Answer

logical

Question 18

All of the following actions describe how to create a plan to achieve your goals EXCEPT:

Accepted Answer

avoid alternate plans

Question 19

What descriptions would be considered a key to successful client relationships?

Accepted Answer

teach the client how to maintain their look at home

Question 20

A personalized approach is also referred to as:

Accepted Answer

chairside manner

Question 21

A rental agreement is known as a:

Accepted Answer

lease

Question 22

An important aspect to remember when managing the financial operations of a salon is to:

Accepted Answer

create a budget

Question 23

What is considered the best form of advertising?

Accepted Answer

word of mouth

Question 24

Before an interview begins, you might be asked to fill out a(n):

Accepted Answer

application

Question 25

Adding the client’s service total and retail total for one visit will achieve which of the following results?

Accepted Answer

average ticket

Question 26

All payments received from clients for services and home care products purchased is known as:

Accepted Answer

income

Question 27

The term given for selling products for client home care is:

Accepted Answer

retailing

Question 28

All of the following descriptions apply to an independent salon EXCEPT:

Accepted Answer

uses a set business plan provided by a parent company

Question 29

an initial purchase fee plus a monthly service charge is paid to the parent corporation is called a(n):

Accepted Answer

franchise

Question 30

Which of the following statements describes what you should do if you are asked a question that seems discriminatory?

Accepted Answer

politely decline to answer

Question 31

Pareto’s principle is called the:

Accepted Answer

80/20 rule

Question 32

According to statistics, how often does the average loyal client visit a salon?

Accepted Answer

every 6 weeks

Question 33

"Is this something I can commit to?" is a question that would be asked when determining if a goal is:

Accepted Answer

achievable

Question 34

An effective strategy to ensure a return visit from a client is to:

Accepted Answer

provide exceptional service

Question 35

Which of these descriptions is NOT a guideline to be used when creating a resumé?

Accepted Answer

provide at least 8 pages of information

Question 36

a brief summary of why you would like to be employed at the salon and what qualities you would bring to the salon is:

Accepted Answer

cover letter

Question 37

a business functions under a parent corporation in exchange for promotion, advertising and management is a:

Accepted Answer

franchise

Question 38

Which of the following actions would represent taking the team approach?

Accepted Answer

offer guests something to drink while they are waiting

Question 39

Which of the following business types is owned by the shareholders and formed under legal guidelines?

Accepted Answer

corporation

Question 40

Beverages, food, magazines and umbrella stands in the salon are examples of:

Accepted Answer

comforts

Question 41

Workers' Compensation Insurance is needed to protect the:

Accepted Answer

employee

Question 42

Location is the most important factor in:

Accepted Answer

opening a salon business

Question 43

Measurable goals will help you get organized and:

Accepted Answer

track your progress

Question 44

The renting of a space, suite or booth by an individual salon professional on a monthly basis is referred to as a(n):

Accepted Answer

independent contractor

Question 45

Which of the following concepts involves converting existing clients to return clients?

Accepted Answer

client retention

Question 46

Of the items listed below which one is NOT considered a benefit?

Accepted Answer

salary

Question 47

Renting or leasing a workstation from a building owner would represent which of the following situations?

Accepted Answer

independent contractor

Question 48

An efficient working space for each salon professional is:

Accepted Answer

120-150 feet

Question 49

Which of the following situations would represent a good time to ask a client for referrals?

Accepted Answer

when the client is satisfied with the service

Question 50

All of the following items are important factors to research in the process of salon planning EXCEPT:

Accepted Answer

inaccessible parking

salon business

Questions 50

salon business

Questions 50