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Strategy & Processes Design Flashcards | StudBud
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Strategy & Processes Design
Strategy & Processes Design
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Questions
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Answers
1
Which is probably the most difficult competitive dimension to compete?
Product
Place
Price
Cost
2
An Activity system map is a diagram showing the activities that support a company’s strategy
True
False
3
Straddling occurs when a company seeks to match what a competitor is doing maintaining its position?
False
True
4
These are competitive dimensions of operations and supply chain
Demand planning
Price, Product, Place, Promotion
Time to market,
Cost, Quality, Delivery Speed, Delivery reliability,
5
Which are the 5 Types of product flow?
Project, Continuous Improvement, Batch, Job Shop & Assembly
Continuous process•Assembly line•Batch flow•Job shop•Project
Assembly line, Batch flow, Make to order, Make to stock, Continuous process
Project Management, Batch Fow, Continuous Improvement, Assembly Line
6
The three criteria included in a triple bottom line
Economic
Social, Economic, Environmental
Social
Environmental
7
Dimensions of Service Delivery System Matrix
Delivery & Systems
Customer needs, Artificial Intelligence
Customer clauses, Customer Service
Service delivery system design•Customer Wants and needs
8
A criterion that differentiates the products or services of one firm from those of another
Brand
Order Winner
Order Qualifier
Marketing Strategy
9
A sustainable strategy is designed to meet current needs without compromising the future needs
True
False
10
Productivity is a measure calculated by taking the ratio of output to input
True
False
11
A screening criterion that permits a firm’s products to be considered for purchase
Order Winner
Outlier
Order placed
Order Qualifier