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Market research
Market research
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Flashcards
15 cards
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Questions
15
Answers
1
A(n)_____ is a collection of related information about a specific topic.
Solid base
Database
Weak base
Superbase
2
Part of a traget population that is assumed to represent the entire population.
Sample
Survey
Interview
Questionnaire
3
What survey questions measure what was intended to be measured.
Validity
Customer service
4
"Do you have any suggestions to improve our service" is what type of question?
Leading question
Closed-Ended question
Multiple choice question
Open-Ended question
5
What is it called when a small number people brought together to discuss elements of an issue or problem
Team
Focus group
Brainstorming
Speak out group
6
Black and Decker sends out a survey to past purchasers of its portable drill.
Primary
Marketing research
Secondary
Selling
7
What is the first process of marketing research?
Understanding the product
Creating and buisness
Identifying the problem
All of the above
8
Questions that are either two-choice, multiple choice, rating, or ranking.
Forced-choice Questions
Short response qustions
Multiple choice questions
Recalll
9
Which step would McDonald's state that their sweet tea is too sweet for most customers?
Put research in action
Collect relevant data and information
Define the problem
Develope marketing plan
10
What is the type of research that tries to answer questions about "why" and "how"?
Qualitive research
Experimental research
Descriptive research
Applied research
11
Kroger conducts a focus group regarding customer attietude towards its meat department.
Secondary
Primary
Analyzing
Makerting research
12
To make a survey shorted each question should incorperate several concepts
False
True
13
Which information is gained out customer behavior and prefences by viewing nd recodring peoples actions.
Market management
Survey
Selling
Observation method
14
Resarch technique that gathers information from people directly thought the use of interviews and questionnaires.
Quantitive research
Observation
Scientific method
Survey method
15
Taco Bell records the used number of ticket stubs turned in from a hockey game promotional tie-ins.
Product
Secondary
Surveys
Primary