You are going to use an unfamiliar squadron vehicle and you are worried about negative transfer, what can you do ?

Read the vehicle manual and take time to learn the controls before driving

You are subject to hay fever in the summer and your eyes are now starting to itch, what are your options?

Tell your management and arrange to see the military doctor

You have dropped a bolt into the aircraft and cannot recover it, what do you do?

Report the lost article as it puts the aircraft and its crew in danger

You undertake an A/F on ZG544 and realise that you cannot remember half the A/F tasks. What are your defences?

Actively question myself about the elements of an A/F and use the 5B1

You are to communicate a new system to engineers. What are the four forms of communication in the engineering world

written, implicit, verbal, non verbal

You are checking a shiny metal surface using direct artificial light, what is the best way to do this?

Diffuse the lighting to make any markings and defects more obvious

On a night shift you are tasked to undertake a critical task on the aircraft, when should you undertake the task

As early as possible on the shift

You are asked to work outside the Box Of Standards (B.O.S.), on a mission critical task, what do you do?

Request a supervisor signs documentation as to the boundaries of deviation

Your colleague is turning up to work dishevelled, intoxicated and is making bad maintenance decisions, what do you do?

Speak to your supervisor about the situation regarding your colleague

You are aware flickering lights make you dizzy. You know the propeller has a strobe effect. What actions do you take

Tell your supervisor and arrange to see a military doctor

You are in debt and have creditors chasing you, this situation is affecting your work decisions. What are your options

Seek impartial help initially through your supervisor.

There has been an incident on an aircraft that could have effected safety, no one can be bothered to report it

Insist that the incident is reported so that lessons can be learnt

You noticed at the receipt that a panel is open on the aircraft, you left it open during dispatch. What do you do?

Report it as it wasnt intentional and there is an open/honest/just culture

You have drank alcohol the previous evening and have woke up feeling mentally drained, why

You have had a disrupted sleep pattern

You are undertaking a shift handover and know the handover must

contain the associated paperwork explaining the entries inc. open entries

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Human Factors Scenario Revision 2

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Questions 20

Answers

1
You are going to use an unfamiliar squadron vehicle and you are worried about negative transfer, what can you do ?
Why bother doing anything I will learn as I go along
Refuse to drive the vehicle
Read the vehicle manual and take time to learn the controls before driving
My mate has the same vehicle and I`ll borrow it as he is away on detachment
2
You are subject to hay fever in the summer and your eyes are now starting to itch, what are your options?
Go to the chemist and purchase some non prescription medication
As your busy order some medication from the internet
Live with the condition and try and manage at work not being able to see
Tell your management and arrange to see the military doctor
3
You have dropped a bolt into the aircraft and cannot recover it, what do you do?
Say nothing as always, no one will know
Report the lost article as it puts the aircraft and its crew in danger
Your mates will make fun of you for days so I wont report the lost bolt
Get another bolt from stores to replace the lost one
4
You undertake an A/F on ZG544 and realise that you cannot remember half the A/F tasks. What are your defences?
Change my behaviour for a few weeks
Why worry about it everyone switches off whilst working
I will service ZG544 again but take more care this time
Actively question myself about the elements of an A/F and use the 5B1
5
You are to communicate a new system to engineers. What are the four forms of communication in the engineering world
written, verbal, non verbal, personality
Confidence, credibility, verbal, implicit
body language, verbal, written, non verbal
written, implicit, verbal, non verbal
6
You go from bright light conditions to a low light condition, how long before you significantly adapt to the low light
80% of the minutes required to do the task
7 minutes
7 minutes using the cochlea in your eyes
30 minutes using the cornea in your eyes
7
You have been given the task of carrying out a shift handover, what is the best method to use?
Asynchronous face to face
In a noisy environment with little time
Synchronous face to face
Written by email
8
You are working in a low light condition, which part of the retina deals with low light conditions
Rods
Cones
Lens
Cornea
9
You are working in a noisy environment, What db level is detrimental to human performance?
85db
60db
80db
40db
10
You are checking a shiny metal surface using direct artificial light, what is the best way to do this?
Use the direct sunlight to check for markings and defects on the metal.
Diffuse the lighting to make any markings and defects more obvious
Turn the light off and use a torch to shine on the metal surface
Look at the metal in a shadowed area
11
On a night shift you are tasked to undertake a critical task on the aircraft, when should you undertake the task
As late as possible to enable you to gather all the required equipment
Its best to undertake safety critical tasks between 3am and 5am
Whenever you can fit it in during the shift
As early as possible on the shift
12
Your working on a safety critical system and do not want to be disturbed, what precautions can you take?
Tell everyone that approaches you do go away
Use do not disturb tabards
Do 2 of these tasks at the same time, saving time that you are on your own
work in a small confined area where no one else can be with you
13
You are asked to work outside the Box Of Standards (B.O.S.), on a mission critical task, what do you do?
Request a supervisor signs documentation as to the boundaries of deviation
Refuse to work outside the maintenance procedure
Work outside the maintenance procedure just on this occasion
Work outside the maintenance procedure as everyone does it
14
Your colleague is turning up to work dishevelled, intoxicated and is making bad maintenance decisions, what do you do?
Speak to your supervisor about the situation regarding your colleague
Speak to your colleague about whats happening to them
Tell the RAF Police about your colleagues unfortunate position
Nothing its their problem
15
You are aware flickering lights make you dizzy. You know the propeller has a strobe effect. What actions do you take
Your a busy person so will go and see your local doctor when at home
I`m not telling anyone as its not a danger to anyone else
Live with the effect it only happens during R & D
Tell your supervisor and arrange to see a military doctor
16
You are in debt and have creditors chasing you, this situation is affecting your work decisions. What are your options
Runaway from the situation and disappear
Keep paying the debt collection agencies as best as you can
Ignore the letters and phone calls from the debt collectors
Seek impartial help initially through your supervisor.
17
There has been an incident on an aircraft that could have effected safety, no one can be bothered to report it
You have too much paperwork already so leave it to someone else to report
Insist that the incident is reported so that lessons can be learnt
Report the incident in a couple of weeks when youre on guard
You cannot be bothered either as you have enough to do
18
You noticed at the receipt that a panel is open on the aircraft, you left it open during dispatch. What do you do?
Report it as it wasnt intentional and there is an open/honest/just culture
Just do the panel up and forget it
Forget it as it wasn`t intentional and I have learnt from what happened
Ask the other see in crew to see what they advise
19
You have drank alcohol the previous evening and have woke up feeling mentally drained, why
You have had a disrupted sleep pattern
You have had more than enough beta wave sleep
You haven't had enough slow wave sleep
You have had lots of REM sleep
20
You are undertaking a shift handover and know the handover must
contain the associated paperwork explaining the entries inc. open entries
Be carried out in the crew room
be undertaken in the coffee shop away from the workplace
be undertaken as quick as possible to get the other shift working.

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