STL Cos 101 Life Skills

Responding calmly versus reacting impulsively represents a person who is practicing:

Leaning forward during a conversation might communicate:

 Personality is the outward reflection of your feelings, thoughts, attitudes and values.

The respect two people have for one another is known as __________  __________.

Which of the following activities helps stimulate blood circulation in the body?

Which of the following terms defines the art and science of beauty care?

Science that looks at the effects of how you do your work & the body movements used while you work is called ergonomics.

Which type of shoes should be worn to reduce fatigue caused by standing for long periods of time?

Which of the following descriptions is true of speaking with clarity?

Which of the following responsibilities is NOT found in the professional code of ethics?

Learning to say the proper thing without offending someone is known as __________.

All of the following are trust-busters in a work environment EXCEPT:

Which of the following statements describes courtesy?

An outward reflection of your inner feelings, thoughts, attitudes and values defines your:

All of the following topics are considered to be controversial for discussion with the client EXCEPT: 

What condition occurs when tendons become inflamed?

Most people need 6-8 hours of sleep, or they become fatigued and cannot function properly.

An effective way to build trust is to:

Open-ended questions encourage a response beyond “__________” or “__________”.

Practicing good manners in the workplace is referred to as:

Proper conduct in relationships with your employer, co-workers and clients is known as:

Diane vents her frustrations w/one client to other clients. Which term identifies this display of emotion?

Good posture reduces physical  ___________________.

Proper conduct with your employer, co-workers and clients is a part of a code called __________ __________.

The energy contained in food is measured in:

 Nonverbal communication is sometimes called body language.

A guideline for handling communication challenges is to stay in control of your __________.

Persevering through difficult times is an example of:

As soon as you notice a discussion is getting off-track, you should:

Healthy, glowing skin is equally dependent on all of the following EXCEPT:

When performing chemical services, a salon professional should always wear:

When applying makeup, contouring with light colors will always have what effect on the face?

A syndrome caused by swollen tendons pinching a nerve in the wrist is known as __________ __________.

The practice of public hygiene is important because it helps preserve the health of the _____________________.

All of the following can help prevent neck and back strain EXCEPT:

Which of the following statements is NOT true about closed-ended questions?

Resilience is about your personal ability to turn setbacks into __________.

 Controversial topics are acceptable topics between a salon professional and client.

Negative aspects of our personal character that we are unaware of but others can see are referred to as:

The science that looks at how individuals perform work & what body movements benefit the health of the professional is:

Integrity is about the choices you make to build character.

Negative aspects of ourselves that we’re unaware of, but others can see are called __________ __________.

The nearness of another to one’s personal space is known as:

An inflammation of the fluid sac that lies between a tendon and skin or bone is called:

Keeping the abdomen flat, the chin level and the head up are key points in having:

Standing for a long time may cause your feet and ankles to swell, putting you at risk for __________ __________.

Eye contact, smiling and posture are all examples of:

Doing the right thing regardless of the personal inconvenience is an example of __________.

The nearness of another to one’s personal space is referred to as __________.

Use of a prompting comment such as “go on” is an example of a listening strategy called:

An individual’s system for maintaining cleanliness and health is known as:

Which of the following statements describes an appropriate technique to use when making eye contact?

A deep admiration for someone or something is referred to as:

“No-Show” clients can be handled with all of the following strategies EXCEPT:

Adjusting your behavior to ensure your messages are being understood, and adapting your approach is referred to as:

The technical term for bad breath is _____________________.

How many hours of sleep are required for most people to function properly and avoid fatigue?

Prevent neck and back strain by:

The ability to adapt or respond to change is called: