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Unit 3&4 Business Management Revision! Flashcards | StudBud
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Unit 3&4 Business Management Revision!
Unit 3&4 Business Management Revision!
30 terms
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StudBud Administration
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A revision quiz on Business Management Unit 3 and 4
Flashcards
30 cards
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Practice quiz
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Questions
30
Answers
1
Which of these is a minimum set of workplace conditions for a given industry?
EBA
Individual Agreement
Collective Agreement
Award
2
A manager with a consultative management style will:
Consult employees before making decisions
Persuade employees before making decisions
Consult owners before making decisions
None of these
3
Which of these is a way an organisation can compete on cost?
Act on trends quickly
View quality as a competitive weapon
Eliminate waste
Sabotage your competitors
4
The triple bottom line includes the following factors:
Responsible, environmental and social
Ecological, economic and social
Economic, sustainable and social
Economic, environmental and social
5
What Performance Indicator would help an Operations Manager to measure efficiency?
Productivity
Staff turnover
Market share
Sales
6
To improve quality in Operations, a manager may introduce:
IPO
TQM
Fixed position layout
JIT
7
Which of these is not a step in the 'Three Step Change Model'?
Freeze
Unfreeze
Refreeze
Change
8
Which of these is not an element of Operations Management?
Maintenance
Processes
Outputs
Inputs
9
Identify an appropriate internal source for change
Customers
Unions
Management
Competitors
10
Which of these is not part of the Four Drive Theory
Learn
Defend
Acquire
Systems Thinking
11
Australia Post is an example of a?
Private Company
GBE
Public Company
Government Department
12
Master Production Scheduling...
Is developing an itemised list of all materials
Details what is to be produced and when
Ensures that the exact amount of materials arrive as needed
Is the physical handling of goods in warehouses
13
The task word justify means to:
To use in a situation
Support an argument or conclusion
To provide benefits and limitations
To provide an example
14
Which of these is one of the Fair Work Commission's roles:
To represent employers
To approve industrial action
To represent employees
To create collective agreements
15
'The proportion of total sales in a given market or industry that is controlled or held by a business'
Market Share
Number of Sales
Customer Complaints
Net profit
16
Which of these is NOT a benefit of training?
Higher staff turnover
Opportunity for employee promotion and self improvement
Higher productivity through better job performance
Reduced costs due to less labour turnover
17
Which of these is an extrinsic motivator in Maslows?
Social need
Self-actualisation
Esteem
Physiological
18
Which of these will you be doing in the lead up to the exam?
Read examiners reports
Partying!
Complete practice exams
Complete the revision book and read notes
19
An employer of choice is best described as:
Is certified as an employer that attracts all people
An org. that is ISO 9000 certified
An org. that employs people of all diverse backgrounds
An org. that meets all of their employees’ expectations
20
What are the elements of corporate culture?
Values, Symbols, Rituals, Rites and Celebrations, Heroes
Meetings, Symbols, Rituals, Rites and Celebrations, Heroes
Values, Symbols, Rites and Celebrations; Resistance
Values, Assemblies, Rituals, rites and Celebrations, Heroes
21
Which of the below is an example of socially responsible management?
Paying employees the minimum wage
Avoiding racial discrimination in your hiring decisions
Paying out an employees leave upon termination
Only using recycled cardboard in your packaging
22
Redundancy is an example of:
Voluntary termination
None of these
Both voluntary and involuntary termination
Involuntary termination
23
An evaluation is based on which other task word?
Compare
Explain
Discuss
Analyse
24
A 'discuss' task word generally requires students to:
Outline similarities and differences
Discuss in general terms
Identify issues and provide points for and/or against
Identify, define, link
25
Which of these is a high risk change management strategy
Treats
Cooperation
Manipulation
Support
26
Which of these management styles has one-way communication?
Persuasive
Consultative
Participative
Laissez-faire
27
Which one is NOT
an internal stakeholder?
Corporate Culture
Shareholders
Employees
Unions
28
Which of drive of the Four Drive Theory is considered dormant until needed?
Bond
Learn
Defend
Acquire
29
Which of these is not a characteristic of a public company?
Limited liability
Listed on the ASX
Maximum of 50 shareholders
Minimum of 5 shareholders
30
When asked to 'compare' in an Exam you should include in your response:
Benefits and limitations
Strengths and weaknesses
Postives and negatives
Similarities and differences
