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P1 - Set 3 - MW - X Flashcards | StudBud

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P1 - Set 3 - MW - X

11 terms·StudBud Administration·44 plays

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Questions 11

Answers

1
What tool finds subscribed channels?
SET
SAT
TVTV.US
Channel Line up
2
What remotes are pictured below?
1060BC2/1060BC3, Spectrum Guide Remote, Universal CLIKR-5, Big Button
Not Spectrum Remotes
Philips RC122, Universal CLIKR-5: , Spectrum Guide Remote, 1060BC2/1060BC3
Spectrum Guide, CLKR _ 5, UR3-SR3M/UR3-SR3S, Philips RC122
3
I'm trying to get Thursday night Football, what channel is it on?
Entertainment View Package
Sports View
ESPN
Amazon Prime
4
Which remote is RF capable?
Clikr5
RC122
DTA Remote
Big Button Remote
5
DTA is a two way device?
True
False
6
Flow for SAP
Picture Issues
Audio Issues
Spectrum Guide Issues
Equipment Issues
7
General Active Alerts can be found where?
Call Tracker
Work Management
AOS Dashboard
AOS TS page
8
This DTA reqires what hits for 95%?
Refresh and Entitlement
A hit won't resolve this issue
Refresh hit
Addressable
9
I have lines in my TV with pixelation. What's the flow?
Self Install
Community Solutions > Missing CHs
Feature > Guide Issues
Picture Issues
10
What ways can you find and confirm a customers address?
CSG Search
AOS Search
All of the above
Nice Toolbar
11
There are three ways to change the input for a customer's TV?
True
False