Is Dr. Karen Boushea an M.D., a Ph.D., an Ed. D., or a D.D.S.?

The sentence has correct capitalization

Being that the meeting starts in an hour, we must leave immediately.

This sentence is grammatically incorrect

Mr. Tokheim said that it was not him who suggested the change.

This sentence is grammatically incorrect

Reference initials in a letter

may reflect the inits of all involved in the creation of it

Of us all, you are in the most advantageous position.

This sentence is grammatically correct

sets the stage for the receiver to understand the message

Visuals and handouts for an oral presentation should be

appropriately designed and distributed if used

Did you see the picture of President Bush and myself in Newsweek?

This sentence is grammatically incorrect

Every letter and report is used to increase company visibility.

This sentence is grammatically correct

IBM wants its staff to follow these new regulations.

This sentence is grammatically correct

Unless they are enforced, there is no point in laying down any rules.

This sentence is grammatically correct

I was delighted to see the red, white, and blue flag, waving proudly in the breeze.

The sentence has incorrect punctuation

Which of the following is NOT a proofreading technique?

Rely only on the spelling & grammar checker on your computer

I wish I were as knowledgeable as Mr. Dunahee.

The sentence is grammatically correct

Many bad listening habits develop because

people hear more quickly than most people speak

Who's telephone was reported out of order?

This sentence is grammatically incorrect

He must take Finance before he can earn a bachelor of science degree or bachelor of arts degree

The sentence has incorrect capitalization

None of the damage to the materials is covered by insurance.

This sentence is grammatically correct

Chad sat at his computer this morning, and made a preliminary draft of his speech.

The sentence has incorrect punctuation

Which sentence most correctly applies effective writing principles?

Your savings start earning interest on the day of deposit

My supervisor does not write very good.

This sentence is grammatically incorrect

We'll attempt to complete the project by the deadline; but as you know, we had several delays.

This sentence has correct punctuation

Drunk drivers who are responsible for taking lives, should have their licenses revoked.

The sentence has incorrect punctuation

A report usually starts with

the reason for writing the report

Both Ms. Blank and Mr. South are to be promoted.

This sentence is grammatically correct

However fast the train may go, a plane is still faster.

The sentence has correct punctuation

studbud

Business Communications Benchmark Test

110 termsStudBud Administration39 plays

Benchmark test from the beginning of the school year. #nomma

Flashcards110 cardsFPractice quizPHost liveL

Questions 110

Answers

1
In positive responses, the main idea of the letter comes before the letter's supporting info.
True
False
2
The central idea of the message is the same as the purpose of the message.
True
False
3
The proofreader's mark # means that a number needs to be inserted.
True
False
4
Is Dr. Karen Boushea an M.D., a Ph.D., an Ed. D., or a D.D.S.?
The sentence has correct capitalization
The sentence has incorrect capitalization
5
A letter with mixed punct has a comma after the salutation & no mrk of punct after the close.
True
False
6
Being that the meeting starts in an hour, we must leave immediately.
This sentence is grammatically correct
This sentence is grammatically incorrect
7
If nonverbal cues and verbal messages conflict, the receiver will likely
stop believing anything that is said
leave the room
believe the verbal messge
believe the nonverbal message
8
You may use these card in both our Lenox Square and Buckhead location.
0 errors
2 errors
1 error
3 or more errors
9
Mr. Tokheim said that it was not him who suggested the change.
This sentence is grammatically correct
This sentence is grammatically incorrect
10
dictionery, competant, witholding
0 misspelled words
1 misspelled words
2 misspelled words
3 misspelled words
11
impatient, interceed, lible
2 misspelled words
1 misspelled word
0 misspelled words
3 misspelled words
12
Reference initials in a letter
consist of the initials of the one who authored the letter
must be included on every business letter
may reflect the inits of all involved in the creation of it
always appear as the very last item in the letter
13
Effective listening requires an open mind.
True
False
14
Of us all, you are in the most advantageous position.
This sentence is grammatically incorrect
This sentence is grammatically correct
15
Linda sends a short rpt about her findings on attitudes of workers What format should Linda use
Memo format
Letter format
A formal report format
Form report
16
Mandy's customer service ltr includes a heading, inside add, body, & closing. What's missing?
The inquiry
The order number
The greeting
Copy notation
17
The subject line
is used only when composing electronic (e-mail) messages
provides a record of how the letter was sent
directs a letter to a specific person
sets the stage for the receiver to understand the message
18
Visuals and handouts for an oral presentation should be
appropriately designed and distributed if used
professionally prepared so there are no errors
used only for presentations of more than 20 minutes
kept to a minimum so attention will be focused on the spkr
19
Did you see the picture of President Bush and myself in Newsweek?
This sentence is grammatically correct
This sentence is grammatically incorrect
20
You"ve a fine credit record youll be able to charge up to $4,000 of our tailored and accessorie
1 error
0 errors
3 or more errors
2 errors
21
Can you_______ a method for polling customer opinions?
devise
device
22
Every letter and report is used to increase company visibility.
This sentence is grammatically incorrect
This sentence is grammatically correct
23
IBM wants its staff to follow these new regulations.
This sentence is grammatically correct
This sentence is grammatically incorrect
24
A proofreader's mark of three lines drawn under a letter or word means
omit
move
leave as is
capitalize
25
Our CEO is never _______ to suggestions for cutting costs.
adverse
averse
26
The "strong slot" in a sentence is at the beginning of the sentence.
False
True
27
Linda Cate was _______ the telecommunications specialist with Xerox.
formerly
formally
28
The most _______ way to improve spelling is to improve pronunciation.
affective
effective
29
Unless they are enforced, there is no point in laying down any rules.
This sentence is grammatically incorrect
This sentence is grammatically correct
30
I was delighted to see the red, white, and blue flag, waving proudly in the breeze.
The sentence has incorrect punctuation
The sentence has correct punctuation
31
Which of the following is NOT a proofreading technique?
Read slowly
Rely only on the spelling & grammar checker on your computer
Read the paper backwards
Read aloud
32
I wish I were as knowledgeable as Mr. Dunahee.
The sentence is grammatically incorrect
The sentence is grammatically correct
33
Many bad listening habits develop because
people hear more slowly than most people speak
people hear more quickly than most people speak
body language interferes with the speaker's message
of lack of preparation for communication with others
34
Good listening skills can improve speaking skills.
False
True
35
colleague, congradulate, harass
3 misspelled words
0 misspelled words
1 misspelled word
2 misspelled words
36
Who's telephone was reported out of order?
This sentence is grammatically correct
This sentence is grammatically incorrect
37
He must take Finance before he can earn a bachelor of science degree or bachelor of arts degree
The sentence has correct capitalization
The sentence has incorrect capitalization
38
None of the damage to the materials is covered by insurance.
This sentence is grammatically incorrect
This sentence is grammatically correct
39
Chad sat at his computer this morning, and made a preliminary draft of his speech.
The sentence has correct punctuation
The sentence has incorrect punctuation
40
Repeating the subject line info in the 1st sentence of a memo is redundant & should be avoided
True
False
41
Kevin needs to give an immediate account of a sales conference to 10 people. Which way is wrong
Business letter
E-mail
Report
Memo
42
Which sentence most correctly applies effective writing principles?
Your order will be delayed because its size ws quite unusual
Your savings start earning interest on the day of deposit
You should have completed a credit application.
If you don't return our calls, we cant help you.
43
My supervisor does not write very good.
This sentence is grammatically correct
This sentence is grammatically incorrect
44
Which phrase or statement best reflects elements of effective writing?
Kindly be advised...
Enclosed please find...
Here is the bulletin.
Thanking you in advance, I remain...
45
We'll attempt to complete the project by the deadline; but as you know, we had several delays.
This sentence has incorrect punctuation
This sentence has correct punctuation
46
Drunk drivers who are responsible for taking lives, should have their licenses revoked.
The sentence has correct punctuation
The sentence has incorrect punctuation
47
A report usually starts with
the conclusion based on the facts
the reason for writing the report
presentation of the facts
a tabulation of details included
48
A large _______ of our employees must file federal tax forms before the end of the fiscal year.
percent
percentage
49
Both Ms. Blank and Mr. South are to be promoted.
This sentence is grammatically correct
This sentence is grammatically incorrect
50
However fast the train may go, a plane is still faster.
The sentence has correct punctuation
The sentence has incorrect punctuation
51
Because an application letter is a persuasive letter, organize it as you would a sales letter
True
False
52
Primary research is typically undertaken after conduction a review of secondary data.
False
True
53
The condo we plan to rent has five rooms; a kitchen, a living room, a bathroom, & two bedrooms.
This sentence has incorrect punctuation
This sentence has correct punctuation
54
Which of the following is the best beginning to a letter asking for completion of a survey?
I'm conducting a survey & want your opinion on luxury cars
Complete this srvey about luxury cars & get a $100 gift cert
Imagine yrself in a luxury car, tailored to your preferences
Complete the srvy about luxury cars; return it in the envlpe
55
The grapevine is no more and no less accurate than any other communication.
True
False
56
A broshure describing our exciting bargans are enclosed, too.
1 error
2 errors
3 or more errors
0 errors
57
For the answer to exercise 6, see unit 9 on page 278.
The sentence has correct capitalization
The sentence has incorrect capitalization
58
Judy attended UVA for her first 2 years then she transferred to Va Tech to complete her degree
This sentence has incorrect punctuation
This sentence has correct punctuation
59
mileage, exaggerate, efficiency
1 misspelled words
0 misspelled words,
3 misspelled words
2 misspelled words
60
February 1, 2005/Mr. Johnson Shank/9,200 Lakeview Drive/Foley, AL 365350626
3 or more errors
1 error
0 errors
2 errors
61
Emphasizing positive aspects in any speaking situation
may make listeners uncomfortable
may make listeners suspicious
is not necessarily the best presentation strategy
is good business practice
62
In a talk with a "problem" customer, it's good to look for an opportunity to __that customer.
compliment
complement
63
We discovered that those kind of form letters do not get results.
This sentence is grammatically correct
This sentence is grammatically incorrect
64
The audience for most business writing is seldom neutral.
False
True
65
People spk different languages, but nonverbl comm, such as gestures & facial exp, mean the same
False
True
66
Dear Mr. Johnson;
1 error
2 errors
0 errors
3 or more errors
67
Curtis needs to tell his employees about the company's new policies. Writing a memo means that
Curtis can immediately get feedback from the employees
the employees will abide by all of the policies
all employees will need to stop working at the same time
everyone will have a written record of the new policies
68
Being accurate is more important than to be speedy.
This sentence is grammatically correct
This sentence is grammatically incorrect
69
Does the new _______ show the company's web address?
stationery
stationary
70
In an active voice, the subject of the sentence performs the action of the verb.
True
False
71
When visuals are used effectively, the audience will
participate more freely in discussion
retain the message for a longer time
take better notes
look at the visuals instead of listening to the presentation
72
That's an interesting idea, but I have an _______ different proposal.
all together
altogether
73
In the closing of an oral presentation, you should summarize the main points.
True
False
74
In delivering an oral presentation, the important consideration is that the
content is secondary to the delivery style
content is humorous
tech advanced presenter must use presentation software
content is accurate
75
Which of the following is not true of nonverbal communication?
Nonverbal msgs may have diffrnt meanings for diffrnt people
Nonverbal messages can contradict the accompanying message
Nonverbal messages can be avoided
Nonverbal messages may be intentional or unintentional
76
A thank you letter following a job interview is/should
a prof courtesy expected only for executive-level positions
not mention the what will convey the employer's decision
be sent even if you've decided the job was'nt right for you
is written in inductive order
77
Which set of words would be detected by the spell check feature on your computer?
An, and
Walk, walke
Form, from
Effect, affect
78
The state of Florida sometimes experiences freezing Winter weather.
The sentence has correct capitalization
The sentence has incorrect capitalization
79
Authorities generally agree that speaking is the weakest link in oral communication.
True
False
80
Neither the manager nor the staff members has heard about the merger.
This sentence is grammatically correct
This sentence is grammatically incorrect
81
Can you name the ______ of Alabama?
capitol
capital
82
Two senators-elect will be on the program.
This sentence is grammatically incorrect
This sentence is grammatically correct
83
Most people remember what they hear much longer than what they see.
False
True
84
What part of the face provides the most nonverbal feelings?
The color of the face
The lips
The eyes
The mouth
85
Proofreading the hard copy, even after proofing onscreen, helps guarantee the accuracy of a doc
True
False
86
The rule that I consider most important is found on page 5.
The sentence has correct punctuation
The sentence has incorrect punctuation
87
A way to encourage feedback from listeners when you are giving instructions is to
wait until all instructions have been given
keep talking unless you see that the listeners are confused
repeat the instructions immediately
pause
88
You should not feel badly about missing the meeting.
This sentence is grammatically correct
This sentence is grammatically incorrect
89
The Federal Reserve Board will be meeting in the state of Washington
The sentence has correct capitalization
The sentence has incorrect capitalization
90
Which word has the most unfavorable tone?
Lower price
Cheap
Inexpensive
Bargain
91
You have an oral presnttn to an intnl co. They're spkrs of English as a 2nd language You should
speak as you normally would in a business meeting
enunciate precisely and speak more slowly than usual
use humor generously to break the ice
eliminate body language because it may be offensive
92
Relatively few of your classes, however, are in the Tanner Building.
The sentence has correct punctuation
The sentence has incorrect punctuation
93
Corporate headquarters is being moved to Seattle.
This sentence is grammatically correct
This sentence is grammatically incorrect
94
This month's sales figures are better than last month's.
This sentence is grammatically correct
This sentence is grammatically incorrect
95
What would management do if us technicians went on strike?
This sentence is grammatically correct
This sentence is grammatically incorrect
96
Nonverbal messages cannot stand alone or accompany verbal messages.
True
False
97
Nonverbal language reflects the values of the culture to which it belongs.
True
False
98
Body language
includes facial expressions and gestures
is always complex to read
is easy to interpret bcause each symbol has only one meaning
is very similar in most cultures
99
Are the application letter and resume to be submitted in a Manila Folder?
The sentence has correct capitalization
he sentence has incorrect capitalization
100
We are pleased to enclose your new Lenox Square credit card.
2 errors
1 error
3 or more errors
0 errors
101
E-mail messages should be written
when you already know the person
when you don't have time to write a letter
in a format like a memo
when you don't expect an answer
102
Every punctuation rule and grammar _______ has been mastered by our editors.
principle
principal
103
When initially reading a document for content, which question should NOT be considered?
Are there any missing words?
Does the material make sense?
Are the margins correct?
Are there any words or groups of words repeated?
104
prevelent, calender, mathmatics
2 misspelled words
3 misspelled words
0 misspelled worlds
1 misspelled words
105
Grammar err "While reviewing the report, the fire alarm sounded, & everyone left the building."
Passive voice
Dangling modifier
Expletive
Redundancy
106
E-mail and phone messages are used
in place of business letters
to communicate to colleagues in your office
to communicate large pieces of information
to communicate quickly
107
Following the first draft of a document, the editor must apply the following techniques EXCEPT
verifying correct punctuation
how to organize the material that remains
how to adjust the wording to achieve the objective
what material should be added or left out
108
beneficial, tariff, serviceable
2 misspelled words
3 misspelled words
1 misspelled word
0 misspelled words
109
An application letter should be organized as a
routine message
persuasive message
special letter
good news message
110
Hour annual spring sale starts on april 31.
3 or more errors
1 error
0 errors
2 errors

Business Communications Benchmark Test Flashcards | StudBud

Business Communications Benchmark Test

110 termsStudBud Administration39 plays

Benchmark test from the beginning of the school year. #nomma

Flashcards110 cardsFPractice quizPHost liveL

Questions 110

Answers

1
In positive responses, the main idea of the letter comes before the letter's supporting info.
True
False
2
The central idea of the message is the same as the purpose of the message.
True
False
3
The proofreader's mark # means that a number needs to be inserted.
True
False
4
Is Dr. Karen Boushea an M.D., a Ph.D., an Ed. D., or a D.D.S.?
The sentence has correct capitalization
The sentence has incorrect capitalization
5
A letter with mixed punct has a comma after the salutation & no mrk of punct after the close.
True
False
6
Being that the meeting starts in an hour, we must leave immediately.
This sentence is grammatically correct
This sentence is grammatically incorrect
7
If nonverbal cues and verbal messages conflict, the receiver will likely
stop believing anything that is said
leave the room
believe the verbal messge
believe the nonverbal message
8
You may use these card in both our Lenox Square and Buckhead location.
0 errors
2 errors
1 error
3 or more errors
9
Mr. Tokheim said that it was not him who suggested the change.
This sentence is grammatically correct
This sentence is grammatically incorrect
10
dictionery, competant, witholding
0 misspelled words
1 misspelled words
2 misspelled words
3 misspelled words
11
impatient, interceed, lible
2 misspelled words
1 misspelled word
0 misspelled words
3 misspelled words
12
Reference initials in a letter
consist of the initials of the one who authored the letter
must be included on every business letter
may reflect the inits of all involved in the creation of it
always appear as the very last item in the letter
13
Effective listening requires an open mind.
True
False
14
Of us all, you are in the most advantageous position.
This sentence is grammatically incorrect
This sentence is grammatically correct
15
Linda sends a short rpt about her findings on attitudes of workers What format should Linda use
Memo format
Letter format
A formal report format
Form report
16
Mandy's customer service ltr includes a heading, inside add, body, & closing. What's missing?
The inquiry
The order number
The greeting
Copy notation
17
The subject line
is used only when composing electronic (e-mail) messages
provides a record of how the letter was sent
directs a letter to a specific person
sets the stage for the receiver to understand the message
18
Visuals and handouts for an oral presentation should be
appropriately designed and distributed if used
professionally prepared so there are no errors
used only for presentations of more than 20 minutes
kept to a minimum so attention will be focused on the spkr
19
Did you see the picture of President Bush and myself in Newsweek?
This sentence is grammatically correct
This sentence is grammatically incorrect
20
You"ve a fine credit record youll be able to charge up to $4,000 of our tailored and accessorie
1 error
0 errors
3 or more errors
2 errors
21
Can you_______ a method for polling customer opinions?
devise
device
22
Every letter and report is used to increase company visibility.
This sentence is grammatically incorrect
This sentence is grammatically correct
23
IBM wants its staff to follow these new regulations.
This sentence is grammatically correct
This sentence is grammatically incorrect
24
A proofreader's mark of three lines drawn under a letter or word means
omit
move
leave as is
capitalize
25
Our CEO is never _______ to suggestions for cutting costs.
adverse
averse
26
The "strong slot" in a sentence is at the beginning of the sentence.
False
True
27
Linda Cate was _______ the telecommunications specialist with Xerox.
formerly
formally
28
The most _______ way to improve spelling is to improve pronunciation.
affective
effective
29
Unless they are enforced, there is no point in laying down any rules.
This sentence is grammatically incorrect
This sentence is grammatically correct
30
I was delighted to see the red, white, and blue flag, waving proudly in the breeze.
The sentence has incorrect punctuation
The sentence has correct punctuation
31
Which of the following is NOT a proofreading technique?
Read slowly
Rely only on the spelling & grammar checker on your computer
Read the paper backwards
Read aloud
32
I wish I were as knowledgeable as Mr. Dunahee.
The sentence is grammatically incorrect
The sentence is grammatically correct
33
Many bad listening habits develop because
people hear more slowly than most people speak
people hear more quickly than most people speak
body language interferes with the speaker's message
of lack of preparation for communication with others
34
Good listening skills can improve speaking skills.
False
True
35
colleague, congradulate, harass
3 misspelled words
0 misspelled words
1 misspelled word
2 misspelled words
36
Who's telephone was reported out of order?
This sentence is grammatically correct
This sentence is grammatically incorrect
37
He must take Finance before he can earn a bachelor of science degree or bachelor of arts degree
The sentence has correct capitalization
The sentence has incorrect capitalization
38
None of the damage to the materials is covered by insurance.
This sentence is grammatically incorrect
This sentence is grammatically correct
39
Chad sat at his computer this morning, and made a preliminary draft of his speech.
The sentence has correct punctuation
The sentence has incorrect punctuation
40
Repeating the subject line info in the 1st sentence of a memo is redundant & should be avoided
True
False
41
Kevin needs to give an immediate account of a sales conference to 10 people. Which way is wrong
Business letter
E-mail
Report
Memo
42
Which sentence most correctly applies effective writing principles?
Your order will be delayed because its size ws quite unusual
Your savings start earning interest on the day of deposit
You should have completed a credit application.
If you don't return our calls, we cant help you.
43
My supervisor does not write very good.
This sentence is grammatically correct
This sentence is grammatically incorrect
44
Which phrase or statement best reflects elements of effective writing?
Kindly be advised...
Enclosed please find...
Here is the bulletin.
Thanking you in advance, I remain...
45
We'll attempt to complete the project by the deadline; but as you know, we had several delays.
This sentence has incorrect punctuation
This sentence has correct punctuation
46
Drunk drivers who are responsible for taking lives, should have their licenses revoked.
The sentence has correct punctuation
The sentence has incorrect punctuation
47
A report usually starts with
the conclusion based on the facts
the reason for writing the report
presentation of the facts
a tabulation of details included
48
A large _______ of our employees must file federal tax forms before the end of the fiscal year.
percent
percentage
49
Both Ms. Blank and Mr. South are to be promoted.
This sentence is grammatically correct
This sentence is grammatically incorrect
50
However fast the train may go, a plane is still faster.
The sentence has correct punctuation
The sentence has incorrect punctuation
51
Because an application letter is a persuasive letter, organize it as you would a sales letter
True
False
52
Primary research is typically undertaken after conduction a review of secondary data.
False
True
53
The condo we plan to rent has five rooms; a kitchen, a living room, a bathroom, & two bedrooms.
This sentence has incorrect punctuation
This sentence has correct punctuation
54
Which of the following is the best beginning to a letter asking for completion of a survey?
I'm conducting a survey & want your opinion on luxury cars
Complete this srvey about luxury cars & get a $100 gift cert
Imagine yrself in a luxury car, tailored to your preferences
Complete the srvy about luxury cars; return it in the envlpe
55
The grapevine is no more and no less accurate than any other communication.
True
False
56
A broshure describing our exciting bargans are enclosed, too.
1 error
2 errors
3 or more errors
0 errors
57
For the answer to exercise 6, see unit 9 on page 278.
The sentence has correct capitalization
The sentence has incorrect capitalization
58
Judy attended UVA for her first 2 years then she transferred to Va Tech to complete her degree
This sentence has incorrect punctuation
This sentence has correct punctuation
59
mileage, exaggerate, efficiency
1 misspelled words
0 misspelled words,
3 misspelled words
2 misspelled words
60
February 1, 2005/Mr. Johnson Shank/9,200 Lakeview Drive/Foley, AL 365350626
3 or more errors
1 error
0 errors
2 errors
61
Emphasizing positive aspects in any speaking situation
may make listeners uncomfortable
may make listeners suspicious
is not necessarily the best presentation strategy
is good business practice
62
In a talk with a "problem" customer, it's good to look for an opportunity to __that customer.
compliment
complement
63
We discovered that those kind of form letters do not get results.
This sentence is grammatically correct
This sentence is grammatically incorrect
64
The audience for most business writing is seldom neutral.
False
True
65
People spk different languages, but nonverbl comm, such as gestures & facial exp, mean the same
False
True
66
Dear Mr. Johnson;
1 error
2 errors
0 errors
3 or more errors
67
Curtis needs to tell his employees about the company's new policies. Writing a memo means that
Curtis can immediately get feedback from the employees
the employees will abide by all of the policies
all employees will need to stop working at the same time
everyone will have a written record of the new policies
68
Being accurate is more important than to be speedy.
This sentence is grammatically correct
This sentence is grammatically incorrect
69
Does the new _______ show the company's web address?
stationery
stationary
70
In an active voice, the subject of the sentence performs the action of the verb.
True
False
71
When visuals are used effectively, the audience will
participate more freely in discussion
retain the message for a longer time
take better notes
look at the visuals instead of listening to the presentation
72
That's an interesting idea, but I have an _______ different proposal.
all together
altogether
73
In the closing of an oral presentation, you should summarize the main points.
True
False
74
In delivering an oral presentation, the important consideration is that the
content is secondary to the delivery style
content is humorous
tech advanced presenter must use presentation software
content is accurate
75
Which of the following is not true of nonverbal communication?
Nonverbal msgs may have diffrnt meanings for diffrnt people
Nonverbal messages can contradict the accompanying message
Nonverbal messages can be avoided
Nonverbal messages may be intentional or unintentional
76
A thank you letter following a job interview is/should
a prof courtesy expected only for executive-level positions
not mention the what will convey the employer's decision
be sent even if you've decided the job was'nt right for you
is written in inductive order
77
Which set of words would be detected by the spell check feature on your computer?
An, and
Walk, walke
Form, from
Effect, affect
78
The state of Florida sometimes experiences freezing Winter weather.
The sentence has correct capitalization
The sentence has incorrect capitalization
79
Authorities generally agree that speaking is the weakest link in oral communication.
True
False
80
Neither the manager nor the staff members has heard about the merger.
This sentence is grammatically correct
This sentence is grammatically incorrect
81
Can you name the ______ of Alabama?
capitol
capital
82
Two senators-elect will be on the program.
This sentence is grammatically incorrect
This sentence is grammatically correct
83
Most people remember what they hear much longer than what they see.
False
True
84
What part of the face provides the most nonverbal feelings?
The color of the face
The lips
The eyes
The mouth
85
Proofreading the hard copy, even after proofing onscreen, helps guarantee the accuracy of a doc
True
False
86
The rule that I consider most important is found on page 5.
The sentence has correct punctuation
The sentence has incorrect punctuation
87
A way to encourage feedback from listeners when you are giving instructions is to
wait until all instructions have been given
keep talking unless you see that the listeners are confused
repeat the instructions immediately
pause
88
You should not feel badly about missing the meeting.
This sentence is grammatically correct
This sentence is grammatically incorrect
89
The Federal Reserve Board will be meeting in the state of Washington
The sentence has correct capitalization
The sentence has incorrect capitalization
90
Which word has the most unfavorable tone?
Lower price
Cheap
Inexpensive
Bargain
91
You have an oral presnttn to an intnl co. They're spkrs of English as a 2nd language You should
speak as you normally would in a business meeting
enunciate precisely and speak more slowly than usual
use humor generously to break the ice
eliminate body language because it may be offensive
92
Relatively few of your classes, however, are in the Tanner Building.
The sentence has correct punctuation
The sentence has incorrect punctuation
93
Corporate headquarters is being moved to Seattle.
This sentence is grammatically correct
This sentence is grammatically incorrect
94
This month's sales figures are better than last month's.
This sentence is grammatically correct
This sentence is grammatically incorrect
95
What would management do if us technicians went on strike?
This sentence is grammatically correct
This sentence is grammatically incorrect
96
Nonverbal messages cannot stand alone or accompany verbal messages.
True
False
97
Nonverbal language reflects the values of the culture to which it belongs.
True
False
98
Body language
includes facial expressions and gestures
is always complex to read
is easy to interpret bcause each symbol has only one meaning
is very similar in most cultures
99
Are the application letter and resume to be submitted in a Manila Folder?
The sentence has correct capitalization
he sentence has incorrect capitalization
100
We are pleased to enclose your new Lenox Square credit card.
2 errors
1 error
3 or more errors
0 errors
101
E-mail messages should be written
when you already know the person
when you don't have time to write a letter
in a format like a memo
when you don't expect an answer
102
Every punctuation rule and grammar _______ has been mastered by our editors.
principle
principal
103
When initially reading a document for content, which question should NOT be considered?
Are there any missing words?
Does the material make sense?
Are the margins correct?
Are there any words or groups of words repeated?
104
prevelent, calender, mathmatics
2 misspelled words
3 misspelled words
0 misspelled worlds
1 misspelled words
105
Grammar err "While reviewing the report, the fire alarm sounded, & everyone left the building."
Passive voice
Dangling modifier
Expletive
Redundancy
106
E-mail and phone messages are used
in place of business letters
to communicate to colleagues in your office
to communicate large pieces of information
to communicate quickly
107
Following the first draft of a document, the editor must apply the following techniques EXCEPT
verifying correct punctuation
how to organize the material that remains
how to adjust the wording to achieve the objective
what material should be added or left out
108
beneficial, tariff, serviceable
2 misspelled words
3 misspelled words
1 misspelled word
0 misspelled words
109
An application letter should be organized as a
routine message
persuasive message
special letter
good news message
110
Hour annual spring sale starts on april 31.
3 or more errors
1 error
0 errors
2 errors