Business 103 (1-50)

A sole proprietorship is a business owned by:

Important information about the client, combined with the financial value of a client, is referred to as the:

Industry statistics indicate that satisfied client will usually for how many new clients?

A personalized approach is also referred to as:

Networking provides all of the following benefits EXCEPT:

A client retention strategy that involves clients booking a future appointment before leaving the salon during a visit:

Compliance with all local, state/province and federal rules, regulations and laws is the responsibility of the:

Beverages, food, magazines and umbrella stands in the salon are examples of:

A client profile is a composite of market statistics that can be used to identify characteristics of individuals:

A realistic goal is one that:

All of the following statements are ways to demonstrate your personalized approach EXCEPT:

For salon professionals just starting out, the most common and immediate source of referrals is:

An effective strategy to ensure a return visit from a client is to:

Location is most important factor in:

All of the following actions describe how to create a plan to achieve your goals EXCEPT:

Measurable goals will help you get organized and:

Adding the client’s service total and retail total for one visit will achieve which of the following results?

If all of your appointment times have been scheduled with clients for a given day, the term to describe this is a:

Features of a product are its characteristics, which might include:

All of the following descriptions apply to an independent salon EXCEPT:

Of the items listed below, which is NOT considered a benefit?

Earning additional payment based on the number of clients a salon professional brings to the salon is what compensation?

Offering an additional haircoloring service to a client who originally scheduled a haircut appointment is an example of:

An efficient working space for each salon professional is:

I will get a job within the next 60 days is an example of a:

If you are going to be absent or have vacation time, you would take all of the following steps EXCEPT:

A category title for tracking and overseeing clientele–building strategies is CRM which stands for:

Dependability as a work principle can be described as:

Net worth is calculated by subtracting liabilities from which of the following?

According to statistics, how often does the average loyal client visit a salon?

A rental agreement is known as a:

An example of a liability on your financial statement would be:

An important aspect to remember when managing the financial operations of a salon is to:

A set income given to an employee on a weekly or monthly basis is known as:

Is something I can commit to is a question that would be asked when determining if a goal is:

In many cases, the first person to greet a client as they arrive is the:

A form of operation in which an initial purchase fee plus a monthly service charge is paid to the parent corporation is:

All payments received from clients for services and home care products purchased is known as:

Net worth is calculated by subtracting liabilities from:

It is wise to keep all records of daily sales and services for:

During a job interview it is very important to:

A financial advisor who can tell you what a bank is likely to lend you, based on your net worth, is referred to as a(n):

All of the following items are important factors to research in the process of salon planning EXCEPT:

Insurance benefits might include all of the following EXCEPT:

Agreement in which a business functions under a parent corporation in exchange for promotion, advertising & management:

A collection of your creative work and documents to show potential clients or employers is called a:

In many cases, the first person to greet a client is the:

A major component of the referral process is ensuring positive:

Before an interview begins, you might be asked to fill out a(n):

Before a salon owner can hire employees they need to apply for a(n):