Consumer Ethics Part 2

Question 1

Products we have discussed as a solution to common consumer needs

Accepted Answer

Loans, insurance, savings accounts

Question 2

Consumers tend to know more objectively than they think they know, subjectively

Accepted Answer

False

Question 3

Extended decision making has low purchase involvement

Accepted Answer

False

Question 4

Social status has a positive effect on information search

Accepted Answer

True

Question 5

Types of insurance might include

Accepted Answer

House, health, electronic goods, life

Question 6

This module is entitled

Accepted Answer

Consumers, ethics and regulation in finance

Question 7

Characteristics of financial markets include

Accepted Answer

Inseparability, heterogeneity, intangibility

Question 8

Internal information can only be actively acquired

Accepted Answer

False

Question 9

Consumers only include young people

Accepted Answer

False

Question 10

Information search comes before problem recognition

Accepted Answer

False

Question 11

Models help us to

Accepted Answer

Conceptualize, and use data for modelling purposes

Question 12

Theme A of the module has been about

Accepted Answer

Consumers

Question 13

Perceptions, motives and personality feed into situations

Accepted Answer

True

Question 14

Price itself, price range and information availability all DECREASE search

Accepted Answer

False

Question 15

Which of the following help us understand consumer behaviours

Accepted Answer

Group influences and needs

Question 16

Consumers can be

Accepted Answer

Rational, or dependent on experience

Question 17

Evaluation feeds directly into problem recognition

Accepted Answer

False

Question 18

Personal contacts are a form of external information source

Accepted Answer

True

Question 19

Consumer satisfaction occurs

Accepted Answer

After evaluation

Questions 19