The most common database objects are

tables, queries, forms, and reports

Why are individuals with a high nAch not the most successful managers?

They focus too much on their own goals not others goals

Why were the Baby Boomers more influential than others with changing American tastes & culture?

Baby Boomers were a much larger group than other generations

The PRIMARY reason for why managers often travel long distances for face-to-face meetings

Most communication is done through body language

Headers and footers for Microsoft Access tables and queries?

are controlled by default settings and cannot be edited

An accept error occurs when an applicant ________.

who is hired performs poorly on the job

Which best explains why increased regulations can't be the solution to reforming the economy?

There are too many transactions to keep track of

Herzberg states, when extremely dissatisfied employees gets a raise & better conditions ______

becomes less dissatisfied and their motivation is unaffected

The first step in the six-step strategic management process is to ________.

identify the organization's mission

Which of the following do managers NOT typically use to formulate strategies?

find ways to rule out existing organizational opportunities

HR managers can estimate human resource needs by evaluating which of the following?

demand for the organization's product

Which is likely to be the permanent result of the recent economic downturn in the United States

About a quarter of the jobs lost will not return

The 2nd step of the control process, actual performance is acceptable as long as it isn't _____

outside an acceptable range of variation

Today, selection techniques that result in reject errors can open the organization to ________.

charges of employee discrimination

Jargon tends to cause problems when it is used ________.

outside of a specialized, close-knit group

Which of the following would a self-managed work team be LEAST likely to do?

select all projects it works on

Increasing the list level of a bullet point

increases its indent and decreases the text size

The JCM contends that ________ are required in meaningful work

skill variety, task identity, and task significance

The Ohio State studies indicated that leaders who were high in consideration performed ________

best when employee tasks were routine

What are the factors that cause discomfort in Cognitive dissonance theory

importance, influence, and rewards

Which of the following identifies the best illustration of the phrase "demographics is destiny"

India has explosive growth because its population grows fast

Which of the following is the best definition for the word satisfice?

accepts a less than perfect solution

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BA101 - Management Final Exam

100 termsStudBud Administration24 plays

Management covers the concepts, terminology, principles, theories, and issues that relate to the field of management. #DrRowlandCares

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Questions 100

Answers

1
The key to the Fiedler contingency model of leadership is to match ________.
leader and follower
leadership style and follower
leadership style and situation
leader and leadership style
2
Teams composed of people who have rarely actually met one another in person are called ________
self-managed work teams
problem-solving teams
virtual teams
cross-functional teams
3
Structured problems are ________.
ambiguous
clear and straightforward
undefined and vague
incomplete
4
An employee who brags about her job to friends and recommends products to buy has a high ____?
personal commitment
organizational citizenship
job involvement
organizational commitment
5
The most common database objects are
tables, queries, and relationships
tables, queries, forms, and reports
tables, relationships, and panes
tables, panes, and property sheets
6
In the selection process, there are ________ possible outcomes
dozens of
four
two
three
7
Why are individuals with a high nAch not the most successful managers?
They are concerned more about effectiveness than efficiency
They are easily distracted by building a better mousetrap
They focus too much on their own goals not others goals
They are more focused on organizational goals not promotions
8
Why were the Baby Boomers more influential than others with changing American tastes & culture?
Baby Boomers were a much larger group than other generations
Baby Boomers came after WW II when lifestyles were changing
Baby Boomers were a much more coherent group than other
Baby Boomers were a much more freespirited group than others
9
The PRIMARY reason for why managers often travel long distances for face-to-face meetings
Other forms of communication have security concerns.
Most communication is done through body language
It shows respect.
It communicates a sense of power, rank, and mobility
10
Formal planning typically leads to which of the following?
higher sales, but lower profits
lower productivity
tension between different management levels
higher profits
11
Headers and footers for Microsoft Access tables and queries?
editable by clicking the header/footer area in Layout view
contain only the object name in the header
are controlled by default settings and cannot be edited
contain the date and page number in the footer
12
___ is the process of changing the contents of a slide or deleting slides from the presentation
Formatting
Editing
Leveling
Paging
13
Fiedler assumed a person's leadership style ________.
is variable
is fixed
is contingent on the situation
evolves over time
14
Which term best characterizes a decision that has bounded rationality?
virtually perfect
just good enough
not good enough
rigorous and comprehensive
15
The primary goal of the OD method called teambuilding is to ________.
increase efficiency
identify troublemakers
play games such as volleyball to build morale
increase trust and openness
16
An accept error occurs when an applicant ________.
who is not hired is hired by another firm
who is hired performs adequately on the job
who is hired performs poorly on the job
who is not hired would have performed well on the job
17
Emotions and feelings ________ decision making.
decrease performance in
can improve
are more important than facts and logic in
have no effect on
18
Which best explains why increased regulations can't be the solution to reforming the economy?
There are too many regulations to keep track of.
There are too many transactions to keep track of
The regulators are all corrupt
It is extremely difficult to write regulations.
19
Bill in NY has a Game app. The designer is in Spain. They videoconference weekly, this is a ___
functional team
virtual team
cross-functional team
work group
20
Herzberg states, when extremely dissatisfied employees gets a raise & better conditions ______
becomes less dissatisfied and their motivation is unaffected
becomes less motivated and less satisfied
becomes more dissatisfied and their motivation increases
becomes more motivated and more satisfied
21
____ is the process of managing the order of activities & info on the value chain for a product
Supply chain management
Customer management
Supply management
Value chain management
22
The average listener can understand language at a rate that's ____ the average person can speak
the same rate that
much slower than
much faster than
a little bit slower than
23
The first step in the six-step strategic management process is to ________.
analyze the opportunities the organization has
identify the organization's mission
identify strategies to reach the organization's goals
analyze the organization's strengths and weaknesses
24
An organization's capabilities identify ________.
assets that the organization can rely on
what the organization can do
who the organization is
what the organization knows
25
Today's economic climate can be compared to a college class that ________.
focuses on several topics during the semester
lasts exactly 1 hour
may last 20 minutes or 3 hours
focuses on only one topic all semester
26
Which of the following do managers NOT typically use to formulate strategies?
find ways to exploit the organization's strengths
find ways to protect the organization from external threats
find ways to rule out existing organizational opportunities
finding ways to correct organizational weaknesses
27
HR managers can estimate human resource needs by evaluating which of the following?
demand for the organization's product
the general state of the economy
employment and unemployment statistics
how competitors are performing
28
The degree that an employee identifies with their job or actively participates is called______
job satisfaction
job involvement
global commitment
organizational commitment
29
The leader-participation model say it's important to talk about autocratic & participative ____
leaders than followers
leaders than situations
situations than leaders
followers than situations
30
The Big Five model of personality includes all of the following except ________.
extroversion
intuitiveness
agreeableness
conscientiousness
31
Software programs that use a series of questions to aid humans in decision making are called?
expert systems
support software
text reading software
group systems
32
Which is likely to be the permanent result of the recent economic downturn in the United States
About half of the jobs lost will not return.
About a quarter of the jobs lost will not return
Almost all of the jobs lost will not return.
Almost all of the jobs lost will return
33
The 2nd step of the control process, actual performance is acceptable as long as it isn't _____
inside an acceptable range of variation
outside an acceptable range of variation
short of goals by more than 15 percent
short of goals by more than 30 percent
34
Today, selection techniques that result in reject errors can open the organization to ________.
decreased productivity and efficiency
a weakened workforce
reduced morale
charges of employee discrimination
35
Jargon tends to cause problems when it is used ________.
as shorthand for technical terms
within a specialized, close-knit group
outside of a specialized, close-knit group
in spoken rather than written language
36
A major criticism of Fiedler's work is it failed to recognize that effective leaders ________
are always task oriented
are always relationship oriented
can change leadership styles
cannot change leadership styles
37
Value is any aspect of a product that customers ________ in the product
want to see
will pay for
notice
like or admire
38
Which of the following is NOT a way to increase productivity?
increase outputs
increase efficiency
increase inputs
decrease costs
39
Which leadership style works best with an R1 type of follower?
telling
selling
delegating
participating
40
A written statement of what a job holder does, how it is done, and why it is done is ________
job definition
job qualifications
job description
job specification
41
The Myers-Briggs extroversion vs introversion scale shows if one is oriented _____
toward gathering data or the big picture
logically or emotionally
outwardly or inwardly
toward planning or flexibility
42
Which of the following would a self-managed work team be LEAST likely to do?
make decisions
assign tasks
implement decisions it makes
select all projects it works on
43
Increasing the list level of a bullet point
increases its indent and decreases the text size
increases its indent and increases the text size
decreases its indent and increases the text size
decreases its indent and decreases the text size
44
The JCM contends that ________ are required in meaningful work
skill variety, autonomy, and feedback
task significance, autonomy, and feedback
skill variety, task identity, and task significance
task identity, autonomy, and feedback
45
The Ohio State studies indicated that leaders who were high in consideration performed ________
best when employee tasks were routine
best when employee tasks were nonroutine
worst when employee tasks were routine
best in all situations
46
A(n) ________ leader in path-goal theory often makes decisions collectively with followers.
supportive
achievement-oriented
directive
participative
47
Which nations is likely to experience the greatest population increase in the years to come?
Spain
Canada
Nigeria
Russia
48
What are the factors that cause discomfort in Cognitive dissonance theory
influence, reinforcement, and rewards
importance, influence, and rewards
importance, goals, and status
influence, rewards, and goals
49
Which of the following identifies the best illustration of the phrase "demographics is destiny"
The US has slow growth because its population grows fast
The US has healthy growth because its population don't grow
India has poverty because its population is growing rapidly
India has explosive growth because its population grows fast
50
The first three steps of the strategic management process involve ________ strategies
planning
evaluating
implementing
identifying
51
Which of the following is the best definition for the word satisfice?
accepts a less than perfect solution
requires a perfect solution
very satisfying
not sufficient
52
Bob's three fun hardworking groups was assessed by this method of performance measurement
statistical report
oral report
MBWA
written report
53
One managerial function that is identical in both Fayol's and Mintzberg's systems is ________.
monitor
leader
negotiator
resource allocator
54
Recruitment is the process of ________.
hiring from inside the organization
assessing the national, international, & local labor market
hiring from outside the organization
locating, identifying, and attracting potential employees
55
When should a manager's course of action be to do nothing?
when the variance is acceptable
when the cause of the variation has been identified
when the standard is acceptable
when the standard is not acceptable
56
What is the most important reason for why managers want to increase positive job attitudes?
higher rates of turnover and absenteeism
to decrease worker unhappiness
to increase worker happiness
lower rates of turnover and absenteeism
57
A major contextual factor that contributes to making a team effective is ________.
autonomy
trust
diversity
having specific goals
58
The greater the environmental uncertainty, the more an organization needs to become ________.
stable
high-tech
mechanistic
organic
59
Workers with a Theory Y point of view would be likely to ________.
avoid work unless rewards were high
love their job more than the money they make
avoid responsibility for their actions
just want to collect a paycheck
60
After World War II, U.S. managers made the mistake of thinking that ________.
marketing problems were not solved
finance problems were solved
marketing problems were solved
production problems were solved
61
The managerial role that changes the least between middle and top managers is ________.
controlling
leading
planning
organizing
62
W. Edwards Deming thought that ________ the key to productivity
controlling costs was
managers were
both managers and workers were
workers were
63
The goal in Lewin's "calm waters" metaphor is ________.
to establish a new equilibrium state
to change the current equilibrium state
to eliminate the equilibrium state
to reach a state of constant change
64
Which of the following is true of the three early theories of motivation?
McGregor does not address motivation
Maslow focuses on job satisfaction
Herzberg focuses on job satisfaction
Herzberg focuses on needs.
65
The second step in the control process is to ________.
compare performance against a standard
measure actual performance
compare a standard against an ideal
take action
66
Which model of decision making takes advantage of unconscious reasoning?
nonrational
intuitive
factual
rational
67
An internal analysis, the third step of the strategic management process helps identify _______
resources and capabilities
opportunities and possibilities
opportunities and threats
values and philosophy
68
According to Lewin, which of the following is the best way to unfreeze the status quo?
increase restraining forces and increase driving forces
decrease restraining forces and increase driving forces
increase restraining forces
decrease driving forces
69
This is a key disadvantage to recruiting through employee referrals.
high cost
limited to entry-level positions
no diversity increase
lower-skilled candidates
70
A ___ is a box on a slide with dash borders for titles, body, text, charts, tables, or pictures
placeholder
theme
style
level
71
Which phenomenon in today's business climate has made the "white-water rapids" metaphor popular
reduced competition
constant and chaotic change
organizations that resist change
corporations that are too powerful
72
Herbert Simon won the Nobel Prize in economics for his work in describing ________.
how people avoid decisions
how people spend money
how people make decisions
how most people are perfectly rational
73
One particularly effective form of providing feedback is for the receiver to ________
raise a hand to show that the message was received
state "message received" out loud
restate the message in his or her own words
send a written message that states "message received"
74
Laws to reward industries, reduce carbon emission, fight global climate change is an example of
freezing a change into place
refreezing the status quo
unfreezing the status quo
implementing change
75
A theory that suggests employees compare their inputs & outputs from a job to others is ______
action motivation
reinforcement theory
goal setting
equity theory
76
In goal-setting theory, which of the following is the best kind of feedback?
self-feedback
group feedback
feedback from a peer
feedback from a superior
77
The difference between firing and layoffs is that ________.
layoffs are not permanent
firing is not permanent
firing is not voluntary
layoffs are permanent
78
A foreign language movie without subtitles allows you to perceive ______ forms of communication
verbal, body language, and verbal intonation as
only verbal
only nonverbal
both verbal and nonverbal
79
According to Herzberg's Motivation-Hygiene theory, _____ are associated with job satisfaction.
hygiene factors
rewards
punishments
motivators
80
Engineers want terms like limited slip differential in car ads, Execs don't. The issue is ____
gender
emotion
language
selective perception
81
Problem-solving teams usually ________.
lack the authority to implement their decisions
manage themselves and have no supervisor
avoid making decisions
have full authority to implement their decisions
82
An organization's resources identify ________.
how the organization gets things done
what the organization has
where the organization operates
when the organization operates
83
One who takes responsibility for their actions is high in this emotional intelligence dimension
self-motivation
self-awareness
empathy
self-management
84
Amy who didn't get picked says, "The others cheated". ______ is to reduce pain from dissonance
reducing influence
increasing influence
increasing importance
reducing importance
85
A keyboard ____ is a key or combination of keys that performs a task that would require a mouse
shortcut
application
screen tip
pointer
86
When a team can't agree on who does what, it is having this kind of contextual problem
reward system
climate of trust
leadership and structure
adequate resources
87
The most important conclusion from the leader-participation model is that ________.
a leader must keep the same leadership style no matter
Leaders can change the situation if it doesn't fit their way
all situations are similar
Leaders can change their leadership style to fit the issue
88
Path-goal theory says that environmental factors like ______ can change a leadership situation.
skills and abilities of followers
locus of control of followers
personal work experience of followers
work group structure of followers
89
Deming felt that ________ with statistics
employees should not be asked to deal
employees should be capable of dealing
managers only should deal
employees only should deal
90
When the NY Times tried charging for online news their sales dropped, so online has ________.
enormous value
no appeal
no value
little value
91
A major compositional factor that contributes to making a team effective is ________.
personality
team efficacy
adequate resources
task identity
92
According to Herzberg, which kind of traits are closely associated with job dissatisfaction?
extrinsic things that come from the outside
intrinsic things that come from within themselves
lack of advancement
the goals of the job
93
Which term refers to an organization's capital, workers, and patents?
abilities
capabilities
resources
core competencies
94
What's the space between the text, top, bottom, left & right edge of the page in Microsoft Word
Alignment
Line spacing
Indentation
Margin
95
Which of the following best defines environmental uncertainty?
An organization's internal environment innovation&creativity
An organization's internal environment resources & expertise
An organization's external environment change and confidence
An organization's external environment change and complexity
96
Which trend do most managers need to get used to in the coming years?
Many workers are hired as consultants not as freelance
Most workers are hired as permanent at a lower pay
Many workers are hired as freelance not permanent employees.
Most workers are hired as permanent not on a freelance basis
97
When creating a new table, Access does NOT
prevent the user from modifying the ID field
assign the ID field as the primary key
format the first field as Autonumber
create a first field called ID
98
What performance measurement area must be measured subjectively vs objective/quantifiable terms
efficiency
absenteeism
budget
job satisfaction
99
What type of team is rarely given the authority to unilaterally implement its suggested actions
problem-solving
cross-functional
virtual
self-managed
100
Which of the following is NOT assumed in a rational decision?
a clear and specific goal
most alternatives and consequences are known
value is maximized
a clear and unambiguous problem

BA101 - Management Final Exam Flashcards | StudBud