Which of the following statements IS TRUE about Trait-Based Leadership?

No link between certain traits & "actual leadership performance"

Which of the following BEST represents the "hedgehog" concept from Collins's Good to Great?

It is what your organization can be best at

EI elements that directly impact a leader's ability to be "authentic". Which of the following statements below is TRUE?

high in self regard know about what they can do well/need of improvement.

Emotional Intelligence elements have been identified as potential derailers for successful leadership?

Impulse Control, Problem Solving, Independence, Stress Tolerance

In discussing leadership and culture, culture is defined as:

Learned beliefs/values/rules/norms/ symbols/traditions common to a group

Which of the following statements IS TRUE about leading during a crisis?

crisis is distraction w/unanswered questions, stress, anxiety, negativity

In working with Gen X staff, it will be important to understand that they value: C. D.

The balance between work and life

Which of the following statements about leading during a crisis IS TRUE?

Important for leaders to provide perspective to others during a crisis

Drug is backordered on high risk patient who is on Medicaid, which of the following best describes what could be done?

Communicate constantly with the patient

What BEST represents the employee hiring process post World War II prior to social media?

Human resources develop a job description for print media, Create a content calendar that will encourage interactions

Employee orientation is an opportunity for new hires to gain knowledge and understanding of:

Company mission, vision, values

Ideation, Activation and Implementation are considered:

The three areas of workflow in Working Genius

Which federal entity is responsible to overseeing safety in the workplace?

Occupational Safety and Health Administration

The TTUHSC Values are:

Kindhearted, One Team, Integrity, Visionary, Beyond Service

Which of the following could contribute to an unsuccessful (or failing) mentor relationship?

Mentor &mentee have different understanding of purpose of relationship.

Authentic Leadership focuses on

Genuineness and trustworthiness

Which of the following ARE the four leadership dimensions that have been linked to emotional intelligence?

Authenticity, Insight, Innovation, Coaching

Which of the following statements BEST describes VISION?

Mental model or concept of the ideal future state

Which of the following best justifies why who you hire can be costly?

Turnover may cost 33% of an employee's annual salary

Which of the following statements about Leadership Perspectives in a Crisis IS TRUE?

reflect in crisis prior to acting, do not act quickly to solve problem

Which of the following is an incorrectly stated motion?

I motion that we all go to Disney World.

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2419 Leadership Review

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Questions 82

Answers

1
Which of the following statements IS TRUE about Trait-Based Leadership?
This type of leadership theory believes that "Leaders are Made"
Trait-based measured The Blake and Mouton Leadership Grid
No link between certain traits & "actual leadership performance"
intelligence, self-confidence, physical stature, attractiveness, integrity.
2
Which of the following BEST represents the "hedgehog" concept from Collins's Good to Great?
It is what your organization can be best at
It is how you pioneer the application of select technology
It is getting the right people on the bus
It is the pattern of breakthrough to buildup company greatness
3
Rachael spends 4 weeks in each area to be proficient, then enter the intern rotation. This training is referred to as:
On the Job Training
Job Specific Orientation
Job Rotation/Cross Training
Training
4
EI elements that directly impact a leader's ability to be "authentic". Which of the following statements below is TRUE?
rely heavily on others to make decisions, rarely exhibit independence
focused on elationships/are usually low in self-actualization
struggle w/see things for what they are, by what others do/miss info
high in self regard know about what they can do well/need of improvement.
5
Which of the following made it illegal to discriminate in employment matters based on sex?
The Equal Pay Act
The Americans with Disabilities Act
The Civil Rights Act
The Equal Employment Opportunity Act
6
Emotional Intelligence elements have been identified as potential derailers for successful leadership?
Impulse Control, Problem Solving, Independence, Stress Tolerance
Self-Regard, Social Responsibility, Impulse Control, Independence
Impulse control, Flexibility, Self-Regard, Problem Solving
Self-Regard, Self-Actualization, Empathy, Stress Tolerance
7
In discussing leadership and culture, culture is defined as:
Established social norms, rituals, procedures to avoid uncertainty
Engage in future behaviors-planning, invest in future, delay gratification
Learned beliefs/values/rules/norms/ symbols/traditions common to a group
Determined, assertive, confrontational,aggressive in relationships
8
Which of the following statements IS TRUE about leading during a crisis?
crisis gives understanding of world around you, no quality insights
crisis is distraction w/unanswered questions, stress, anxiety, negativity
A crisis is best led by an individual with a fixed mindset
Adaptability and flexibility are of limited importance during a crisis
9
Employee wellness is synonymous with employee health benefits
FALSE
TRUE
10
What best defines conceptual skills from Katz theory in 1955?
Sensing others' needs
Shaping organizational policy
Willingness to tackle complex problems
Hands-on activities with products
11
Which of the following best differentiates how a leader rather than a manager influences teams?
Give Dierections
Inspires by Fear
Drives Employees
Leads by Example
12
In working with Gen X staff, it will be important to understand that they value: C. D.
Digital media, emojis and jargon
Loyalty by not changing jobs
The balance between work and life
Spending time in meetings for any and all issues
13
Which of the following statements about leading during a crisis IS TRUE?
Good leaders are easily distracted by the severity of the crisis
Leaders who perform poorly unlikely to have negative affect ability to lead
Good leaderfocus on setting long-term goals rather than crisis
Important for leaders to provide perspective to others during a crisis
14
According to Greenleaf, the best leaders are:
Serve themselves
Dominant personalities
Better than those who are not
Servants first
15
Drug is backordered on high risk patient who is on Medicaid, which of the following best describes what could be done?
Allow the pharmacist in charge to handle the situation
Place the needs of paying customers first
Communicate constantly with the patient
Consider ways to avoid patient interactions
16
The best way to eliminate harassment in the workplace is through what means?
Prevention
Signs
Ignorance
Submission
17
What BEST represents the employee hiring process post World War II prior to social media?
Human resources develop a job description for print media
Choose the right platform to target preferred candidates
Search for or directly contact candidates found on websites
Create a content calendar that will encourage interactions
18
Which of the following traits is MOST likely to be a core need or value of a Green personality?
Caretaker/nuturer
Detail oriented
Impulsive
Visionary/Futurist
19
The hiring of Harriet without an extensive background check is described as:
Negilent hiring
Negligent referral
Employer Privilege
Defamation
20
Progress over time gain wisdom/experience, PIC wants to monitor work/allow tm members to come up w/new ideas/strategies.
Delegating
Supporting
Coaching
Directing
21
The invisible barrier preventing women from ascending into elite leadership positions was initially dubbed:
Leadership Labyrinth
Glass elevator
Glass Ceiling
Glass Cliff
22
Employee orientation is an opportunity for new hires to gain knowledge and understanding of:
Work schedule
HIPAA and Patient Confidentiality
Employee only discounts
Company mission, vision, values
23
Which of the following statements about Blake and Mouton's Leadership Grid IS CORRECT?
The Impoverished leader
Country Club leadership
The Authoritarian leader
Team Management style
24
A necessity in communication is that the message is short and limited words, this is referred to as:
Clarity
Completeness
Courtesy
Conciseness
25
In posting professional/personal info on social media, one should do which of the following prior to posting?
Be professional
All of the above
Proofread for accuracy or mistakes
Understand who has access to the information
26
Universally undesirable leadership attributes across cultures include:
Motive arouser
Egocentric
Effective bargainer
Skilled administratively
27
Ideation, Activation and Implementation are considered:
The three areas of workflow in Working Genius
The natural gift of wonder and tenacity
The competencies of Working Genius
The gift of invention and wonder
28
Which of the following reflects the cross section of leaders and managers? Where they have common ground.
Appeal to the Heart
Give Directions/Task Focused
All about power and control
Motivate Others
29
The Age Discrimination in Employment Act protects anyone over what age from age discrimination?
45
65
40
60
30
attitudes and behaviors that reflect on traditional professionalism paradigms just through social media is termed what?
Information malnutrition
Social media altruism
E-professionalism
Media maleficence
31
GLOBE research identified six global leadership behaviors. Which of the following is NOT one of those identified?
Team Oriented Leadership
Authentic Leadership
Charismatic/Value Based Leadership
Humane Leadership
32
A patient wishes not to fill a prescription for fear of side effects. This closely relates to what ethical principle?
Justice
Non-maleficence
Autonomy
Paternalism
33
Safety, Courtesy, Show and Efficiency were KEY traits for this Master of Customer Service. Who is he?
Good Neighbor
Lindt
Walt Disney
Godiva Chocolatier
34
Which federal entity is responsible to overseeing safety in the workplace?
Equal Employment Safety Agency
Occupational Safety and Health Administration
Equal Employer Safety in the Workplace Agency
Occupational Hazardous Waste Administration
35
Which is of the following IS NOT one of the 10 characteristics of servant leadership?
Empathy
Persuasion
Sympathy
Healing
36
The TTUHSC Values are:
Kindhearted, One Team, Integrity, Visionary, Beyond Service
Service, Excellence, Integrity
Loyalty, Respect, Perseverance, Honesty
Mutual Respect, Professionalism, Collegiality
37
Phase of leadership making, roles-tested, influences-mixed, exchanges-medium quality, self/other interests are present:
Stranger
Partnership
Friendship
Acquaintance
38
Consistently monitoring how an employee performs & their ability to complete projects is what management function?
Controlling
Organizing/Staffing
Planning
Leading
39
Which of the following could contribute to an unsuccessful (or failing) mentor relationship?
Mentor shares honest stories about personal challenges/failures
Mentor &mentee have different understanding of purpose of relationship.
mentees to do most of talking/sharing, mentors serve in a listener role.
All of the above
40
The dimensions of wellness include ALL of the following except:
Social
Financial
Physical
Mindfulness
41
Mission answers the following question:
Where do we want to go?
Why am I doing this?
What makes us different?
What do we stand for?
42
Authentic Leadership focuses on
Directing and coaching
A. Operational tasks and structure
A. Deception and lack of transparency
Genuineness and trustworthiness
43
Which of the following ARE the four leadership dimensions that have been linked to emotional intelligence?
Insight, Flexibility, Interpersonal Relationships, Innovation
Coaching, Empathy, Interpersonal Relationships, Innovation
Authenticity, Flexibility, Empathy Insight
Authenticity, Insight, Innovation, Coaching
44
There is agreement and solid literature on the definition of servant leadership.
TRUE
FALSE
45
Leadership is about responsibility. As a leader, you will should be responsible/accountable for:
Every Success
Successes and failures
Judging others
Every Failure
46
While millennials are considered tech savvy, which generation is truly the digital native?
Generation X
Generation Z
Baby Boomers
Silent Generation
47
Which of the following statements BEST describes VISION?
Captures what they do and who they serve
Mental model or concept of the ideal future state
The purpose of the company or services
Incapable of coming to fruition, or being realized
48
Which of the following best justifies why who you hire can be costly?
Experienced talent is cheaper to recruit
25% of hiring is done to fill existing critical positions
Average length of the hiring process is 5 days
Turnover may cost 33% of an employee's annual salary
49
Struggle with critical conversations, the consequences of avoiding discussions. Most productive option:
Change the Environment
Accept the Negative Behavior
Confront the behavior
Find another position
50
Which of the following statements about Leadership Perspectives in a Crisis IS TRUE?
Don't worry focus on tomorrow because it could always be better
Everything worthwhile is downhill
Many situations no answer/allow things to happen since out of control
reflect in crisis prior to acting, do not act quickly to solve problem
51
Which of the following is an incorrectly stated motion?
I move that we adjourn for summer break.
I would like to make a motion that we go all go get a snow cone.
I move the previous question.
I motion that we all go to Disney World.
52
Which of the following statements about Blake and Mouton's Leadership Grid IS CORRECT?
Impoverished ldr preferred style, balances focus on tasks/relationships.
Team mgmt is individuals who are high in "tasks"/high in "relationships"
Authoritarian ldr focus on strong relationships w/team even reaching goals
CC ldrs discipline to team mbrs, reluctant to spend time to reach goals.
53
pharmacist respects the cultural/personal differences among patients following ethical code of a pharmacist?
A pharmacist maintains professional competence
A pharmacist acts with honesty and integrity in professional relationships
A pharmacist respects the autonomy and dignity of each patient
A pharmacist respects values, abilities colleagues, health professionals
54
Provide clear direction, encouragement while asking for feedback on her ldrship. what type of situational style?
Delegating
Coaching
Supporting
Directing
55
The set of ethical / professional principles by which all Pharmacists should adhere to is referred to as what?
Code of Ethics for Pharmacists
Hippocratic oath
Ethical Decision Model
Oath of a Pharmacist
56
Law prohibits wage discrim btwn men & women perform jobs w/equal skill, effort, responsibility in work conditions?
The Pregnancy Discrimination Act
The Americans with Disabilities Act
The Equal Pay Act
The Equal Employment Opportunity Act
57
Which of the following statements regarding using social media and pharmacy is true?
One should trust social media privacy settings 100%
What you post may be viewed by persons you did not intend to see
Employers are viewing content of employee applicant less
Ok to post questionable stuff as long for personal reasons
58
Modifications of worksite to allow an employee w/ a disability to be able to do their job (e.g. a wheel chair ramp) is?
Reasonable accommodation
Bona fide occupational modification
Functional disability adjustment
Due hardship response
59
Texas is a strong employment at will state. Which of the following BEST describes the employment relationship?
The employer must provide the termination in writing
The employer must give a valid explanation
The employer must provide the employee an opportunity to resign
The employer may end employment without advance notice or reason
60
Caren promoted to Front Line Supervisor. Has to discipline friends. Avoids it. Failure to discipline is called?
Lack of policies
Loss of friendship
lack of supprt
Time loss
61
Human resources management is critical in any organization. Which of the following statements BEST describes its Value?
hiring and firing; compliance w/ standards; address employee conflicts
Attract/retain talent; train staff for chlling roles; improve satisfaction
performance evaluations; document disciplinary actions; benefits training
maintains all paperwork; performs annual assessments for supervisors
62
Gary has completed paperwork to terminate pharmacist Justin but he doesn't work until Fri, a long wknd. BEST advice ?
Call him on Thursday, leave a message that he has been terminated
Meet him at the start of his shift on Friday, and terminate him
Wait until after the holiday weekend
Send him a text message that he has been replaced.
63
How can leaders play a vital role in supporting employee well-being?
Prioritizing Work
Setting Realistic Performance Expectations
All of the above
More Coaching Conversations
64
Discrimination against an employee who is hearing impaired would be a violation of which law?
The Equal Employment Opportunity Act
The Civil Rights Act
The Equal Pay Act
The Americans with Disabilities Act
65
According to Leader-Member Exchange Theory, what BEST represents being in the out-group?
Come to work, do what is required within organizational roles, nothing more
More information, influence, confidence, and concern from leader
Both leaders and followers do extra things for each other
More dependable, involved, and communicative
66
The Genius of Galvanizing causes people to say:
Failure is not a word in her vocabulary
They have so much energy and passion for what we are doing
He has uncanny intuition, I trust his gut
She always has new ideas or solutions
67
Which of the following is TRUE about the mentoring process?
Mentors must be individuals you already have a close relationship with.
Serve as a mentor for NMT 2 years for each person you are responsible for.
Mentoring can be done with very little preparation.
To be successful mentoring requires a significant time commitment
68
To focus on the person speaking, understand message use verbal/non-verbals to keep attention on the person is
Active listening
Positivity
Delegation
Adaptability
69
The minimum work age of 14 years for employment is derived from which federal law?
The Equal Employment Opportunity Act
The Americans with Disabilities Act
The Civil Rights Act
federal Labor Standards Act
70
Avoiding media, politics, finding a place of employment where they believe in the mission is which Generation?
Generation Z
Millennials
Generation X
Baby Boomer
71
Gender stereotypes define women as_____ and men as _______?
Assertive and Caring
Confident and Sensitive
Communal and Agentic
Agentic and Communal
72
Harassment in the workplace becomes unlawful if the conduct is pervasive and causes which of the below?
Gross negligence
Hostile work environment
Undue hardship to the employer
Imprudent accommodations
73
The overarching premise of situational leadership is:
Leaders are at a higher level than followers in any situation
Leaders match their style to the competence/commitment of followers
Demands followers adapt their work habits to support their leader.
Effective leaders have power and authority to do what they choose to do
74
Which statement regarding pregnant employees in the workplace is true?
Temp disability of pregnancy is undue hardship to the employer
employer has no right to medical documentation from a pregnant employee
Gestational diabetes is NOT a pregnancy-related complication by law
ok to post questionable materials via social media for personal reasons
75
What is one of the ways listed during lecture in which you can analyze future job opportunities?
Perform word cloud analysis of position descriptions
Use artificial intelligence program to identify job prospects
Identification of non-preferred skills needed for the job
Manually review the description for relevant nouns
76
When leading across generations, it is important to:
Remember one size does not fit all
Dismiss the differences and lead your way
Focus on the needs of your generation first
Recognize leadership is a one way street
77
Maximizing good and minimizing bad is most closely associated with which ethical principle? (
Justice
Beneficence
Paternalism
Autonomy
78
From the HR perspective, and your perspective as a job seeker, the appropriate mix of benefits would most likely:
Decrease the appeal of the business
Increase job performance
Decrease morale
Increase turnover
79
As a leader, this communication principle will build relationships, solve problems, understanding, improve accuracy.
Trust
Prioritizing
Listen
Inspire
80
Which of the following IS TRUE about mentors?
best met their own goals, no longer learning, shift focus mentees.
The best are those that are at least 10 years older than the mentee.
Mentors should not promote (sponsor) their mentees
best are flexible w/schedule will talk about things imprtnt to mentee.
81
Motivation is key to the success of any organization. The difference between intrinsic and extrinsic motivation is:
Intrinsic motivation is about rewards and recognition
Extrinsic motivation is about achieving higher pay, position or status
Extrinsic motivation comes from inside forces
Intrinsic motivation comes from outside forces
82
A women supervisor tells a male employee they can get promoted if they have sex with her, this is referred to as what?
Gender discrimination
Quid pro quo harassment
Hostile harassment
Racial harassment

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