Chapter 7 Management and Leadership

Communication from one manager to another is considered horizontal communication

Strategic management is a style of management where the manager is more controlling

Core values are the guiding principles of a company

All managers devote the same amount of attention and time to each of the management functions

This influence, employees are more willing to support someone whom they trust and respect

No matter how well liked they are by employees, all managers have

Communication with suppliers is a type of internal communication

What influence do other employees acknowledge that the person has specialized knowledge

Leaders are only born not made

This influence, criticizes rather than praises employees to exercise influence

Mid managers are responsible for specific areas of operation in business

Identifying and arranging the work and resources needed to achieve company goals

A management style best to use when the work is routine with few new changes

Executives are the first level of management in a business

This influence, gives authority over others resulting in positive responses to requests

This reward includes money, job benefits or recognition.

Directing and leading people to accomplish the planned work of the organization

Planning, staffing and controlling are all functions of management.

Ethical business practices involve only the company executives

Core values

Includes all the activities involved in obtaining, preparing, and compensating employees

Good leaders understand that they cannot treat all employees alike