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Chapter 8-Human Resources, Culture & Diversity Flashcards | StudBud
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Chapter 8-Human Resources, Culture & Diversity
Chapter 8-Human Resources, Culture & Diversity
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1
Formal negotiation between unions and management resolve issues through
arbitration
strike breaking
collective bargaining
litigation
2
Removing work from one company and sending it to another company that can complete it at a lower cost is called
Right Sizing
Freelancing
Downsizing
Outsourcing
3
An artificial limit placed on minority groups moving into positions of authority and decision making is called the
glass ceiling
velvet glove
iron curtain
silver lined cloud
4
In the U.S. workforce, white-collar workers are more important than blue-collar workers.
True
False
5
A job _____ is a specific study of a job to identify in detail the job duties and skill requirements.
promotion
transfer
analysis
study
6
______ producing industries include businesses that produce or manufacture products used by other businesses or purchase
Occupation
Service
Goods
Union
7
All of the following are part of the planning and staffing function of human resources activities EXCEPT
Recruitment and selection
Benefits Planning
Job Placement
Job Analysis
8
Human resources are different from almost every other resource needed by businesses.
False
True
9
This type of compensation method pays the employee a specific amount of money for each hour worked.
Piece Rate
Salary
Commission
Time wage
10
An employee who regularly works a schedule of 30 hours or more per week would be classified as a
Full time
Part time
Seasonal
Temporary
11
Managers who involve employees in decision making find that better decisions are made and that employees are more likely
False
True
12
Between 2012 and 2022, which of the following occupational categories is expected to grow the fastest?
Fish, forestry and farming
Sales and marketing
Business and Finance
Construction and extraction
13
Human Resources...
none of the above
include only management, not regular employees.
do not include people hired to fill temporary positions.
include only full time workers
14
A planned reduction in the number of employees needed in a firm to reduce costs and make the business more efficient is
outsourcing
job sharing
temporary
downsizing
15
The advancement of an employee to a position with greater responsibility is called a(n)
transfer
management
promotion
demotion
16
The _____ is made up of all the people age 16 and older who are employed or who are looking for a job.
workforce
culture
occupation
union
17
The assignment of an employee to another job in the company with a similar level of responsibility is called a
Promotion
Transfer
Demotion
Termination
18
Which of the following is NOT typically discussed during a performance evaluation with an employee?
Benefits plan
employees communication skills
plan for any needed performance improvement
the support the employee can expect from management
19
This federal law prohibits job discrimination based on race, color, religion, gender, and national origin.
Americans with Disabilities Act of 1992
Civil Rights Act of 1964
Fair Hiring Act of 1983
Age Discrimination Act of 1967
20
All of the following are blue-collar workers EXCEPT
Accountant
Seamstress
Mechanic
Truck Driver
21
Over the next ten years, nearly all job growth in the United States will occur in service businesses.
False
True
22
Which of the following is one of the service-providing industries?
Real Estate
Agriculture
Mining
Construction
23
A permanent employee for a business usually works less than 30 hours per week
False
True
24
The work environment consists of both the physical conditions and the psychological atmosphere in which employees work.
False
True
25
A _______ collar worker is one whose work is more mental than physical and involves the handling and processing of infor
Silver
Service
White
Blue
26
Which of the following is NOT a major responsibility of a company’s human resources department?
drafting a budget for the entire company
developing compensation packages
protecting the health and safety of employees
matching employees’ abilities and interests with specific jobs
27
In 2015, the size of the U.S. workforce was more than ____________________ people.
150 Million
200 Million
40 Million
95 Million
28
The final step in the hiring process is to help the new employee get a good start in the company through an orientation
False
True
29
In a ____________________ plan, employees receive their regular compensation plus a portion of the company’s earnings.
Cafeteria
Stock Option
Straight Salary
Profit Sharing
30
A(n) _______ plan allocates a certain amount of money to each employee that can be spent on benefits; the employee selec
salary
pay table
budget
cafeteria
31
Technology refers to the use of automated machinery, electronic equipment, and integrated computer systems to help incre
True
False
32
The greatest increase in the American labor force in the future will be
ethnic and racial minorities
elderly
Women
all of the above
33
When employees are paid by piece rate, they are paid a percentage of sales for which they are responsible
False
True
34
Most American workers are members of a labor union
True
False
35
Businesses are required by law to provide all of the following benefits EXCEPT
Medicare
Overtime
Social Security
Paid Vacations
36
A few hours each month that employees can schedule for non-job activities is called
family leave
personal time
absenteeism
flextime
37
This work arrangement offers one job to two people, each of whom works a part-time schedule.
flex place
job sharing
telecommuting
flex time